Shane's profile

Shane's reviews

  4.9  
Shane has 76 reviewsacross 4 different locations, showing 12.
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Buyer review
Amazing experience buying our first family home!
10 days ago
Amazing experience buying our first family home!

Both Shane and Kaitlin were absolutely amazing! We first started looking back in November and Kaitlin has been super helpful along our journey of finding the prefect house for us! It's been a long process but we are so grateful for all the support and communication along the way! Would highly recommend Shane and his team to anyone looking to buy or sell! Thanks team!! 😊

Seller review
Calm, professional and easy to work with. Great communication and a successful result
15 days ago
Calm, professional and easy to work with. Great communication and a successful result

Shane was great to work with throughout the sale of our property. He was calm, responsive, and easy to talk to, and we really appreciated how well he communicated with us during the process. He listened to our suggestions, took our views on board, and never made us feel pressured. Shane also went above and beyond in helping us get the property ready for sale after tenant damage, especially as we lived out of town. He helped us manage trades, kept things moving, and made the whole renovation and preparation process much easier for us. He even brought in a load of bark himself, which we really appreciated. The property took a little longer to sell in the current market, but Shane stayed steady and professional, and we ended up with multiple contracts and a result we were very happy with. We would happily recommend Shane to anyone looking for an agent who is professional, approachable, and easy to work with.

Seller review
Excellent communicator
about 1 month ago
Excellent communicator

Fast efficient sale with good clear communication to tenants and between purchaser and vendor. Shane is great to deal with and achieved the price I wanted.

Seller review
Fantastic from start to finish
about 1 month ago
Fantastic from start to finish

Shane Groom was fantastic to work with from start to finish. He was professional, easy to communicate with, and genuinely had my best interests in mind throughout the sale. Shane kept me well informed at every stage and made the whole process smooth and stress‑free. I couldn’t be happier with the result and would highly recommend him to anyone looking to sell their home.

Seller review
Gave good feedback
5 months ago
Gave good feedback

Thank you to Shane and the team for the efforts you put into selling our house. From liaising with the council to communicating with neighbours and ensuring our tenants felt comfortable throughout the process. We appreciate all your hard work to get the the house sold.

Seller review
Shane is a one in a million Salesman
5 months ago
Shane is a one in a million Salesman

Shane took over from a previous Agent from within the Barfoot & Thompson Team, he was motivated and clearly there to help with anything he could, he was honest and explained everything in detail which replaced our trust towards Agents. He kept us up to date with everything sending through weekly reports, weekly meetings with us to explain what was happening. Shane also brought his daughter on board Kaitlin how is new to the industry (apart from having Dad doing it) and she was absolutely wonderful and helpful also. We highly recommend Team Groom with Selling your home, we haven’t had the pleasure yet with purchasing a New Home with Team Groom but can definitely guarantee we will have the pleasure in the new year when we go to buy a New Home as there is no one else out there I would trust with honesty and been upfront. Go Team Groom

Buyer review
Nailed it! Found our dream home.
5 months ago
Nailed it! Found our dream home.

We couldn’t recommend Shane highly enough. From start to finish, he was absolutely incredible and truly went above and beyond for us. Shane sold us our dream home and supported us every step of the way — no question was ever too small, and he was always patient, supportive, and genuinely caring throughout the entire process. Megan was also fabulous. She happily took us to multiple viewings, even when they were quite far from where they’re based, and always made us feel like a priority. Her dedication and positive attitude made what could have been a stressful process feel exciting and enjoyable. We loved working with them so much that after selling our house through Shane and Megan, we knew without a doubt that we wanted them to support us with our next purchase as well. If you’re looking for agents who truly care and deliver outstanding results, these two are it!

Seller review
Exceptional market insight!
5 months ago
Exceptional market insight!

I had met Shane approximately 12 months prior to deciding to sell my home. At that time he was conducting Open Homes in a 55's plus Lifestyle Village, in Tuakau. During our conversations I found his knowledge and advise of each property informative and felt that his 'no push mannerismn' was quite refreshing. When I was offered the opportunity for a private sale [to purchase a unit in the same complex this year] I immediately contacted Shane. Not only did he do justice in his advertisement for my existing property, but also reviewed the Sale & Purchase Agreement for my private purchase, for which he would receive no commission fee. I found his advise exemplitory and feel that anyone looking for a real estate agent, who goes that extra mile should consider his services. advise me of Clauses which should be included in the agreement

Seller review
Super friendly and professional
5 months ago
Super friendly and professional

Supported us through the whole house process really well. Kept in good communication with us, and went above and beyond to get our house sold.

Seller review
Great agent.
6 months ago
Great agent.

Very knowledgeable and excellent communication.

Buyer review
Perfect. Cannot say more. Very happy with all Shane has done for me.
6 months ago
Perfect. Cannot say more. Very happy with all Shane has done for me.

Shane was excellent from day 1. I am very pleased that I dealt with him as he was so easy to deal with and just made the process so much easier. He helped me out with contacts and the processes and just ensured that everything was happening so flawlessly. Thank you, Shane. I will definitely recommend you to anyone.

Seller review
Stress-free selling
9 months ago
Stress-free selling

I didn't have to worry leaving the selling of Mum's house in Shane's capable hands. His communication was excellent and advice was right on the money as, after a couple of low offers, we sold the house for what Shane estimated we would sell it for. I highly recommend Shane to sell your property.

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