Sarah Zhao

We couldn’t have done it without Sarah. She supported my mother, who doesn’t speak English, tirelessly throughout the entire process — from communicating every detail with the lawyer to assisting with the bank to arrange the deposit. She was professional, proactive, and always on top of everything. Sarah responded promptly to all our questions and guided us with patience and care right through to settlement day. My mum viewed several properties before making her decision, and Sarah reassured her at every step. She explained the process in detail and gave her the confidence and reassurance she needed throughout the journey. We are truly grateful for her dedication and support, and we highly recommend her to anyone buying or selling property.

Yes. I was reasonably happy with Sarah’s performance

I honestly don’t think I could have bought my home without Sarah. From the very beginning, I clicked with her right away. She’s incredibly kind, so personable, and I immediately felt like I could trust her - and when you’re making the biggest decision of your life, that trust means everything. It makes a huge difference which agent you get. Sarah is genuinely honest. Not fake, not pushy, not just saying what you want to hear. She actually listens. She took the time to understand our situation, and she cared not only about us as buyers, but also about the vendor. You can tell she’s passionate and truly wants the best outcome for everyone involved. She gave us such good advice, guided us through every step, and somehow helped us get our offer across the line. She even helped align everything with the sale of my own house - something I thought was basically impossible. Selling and buying at the same time was terrifying, and I was so scared I was making the wrong decision… but she made me feel calm. She gave me so much reassurance and certainty when I needed it most. And this home… it’s genuinely my dream home. It’s not just a place to live - it’s a home, a lifestyle, a future. A place for my family and my cats. A place that will nurture us and grow with us. We’ve moved away from a small townhouse into a space with a big garden. We can finally live our vegetable garden dreams. Our catio dreams. With the increased space, I can also achieve my childhood sleepover dreams with my 5 younger sisters. It may sound silly to some, but to me it is the start of a whole new chapter. This house has changed the trajectory of my life. It’s given me motivation, hope, and a sense of fullness I can’t even explain. My cup is full, and it’s all thanks to Sarah. I believe in fate - not just that I got this house, but that I got to meet Sarah. Having her as my agent is honestly why I was able to make this happen. She made the impossible possible. Forever grateful.

Dealing with Zarah was the best decision I’ve ever made when I started looking for a property from the beginning all the way to the end of the transaction she was always there when I needed her to answer some of my questions. Thank you Zarah for guiding us through the entire process of home buying and making sure we were able to complete all the due diligence required for completing the purchase. Appreciate your help will definitely use Zarah again if we are going to buy property number 2.

Before the property went on the market, Sarah was outstanding real-estate professionals carried out a great deal of preparatory work — inspecting and repairing the house, arranging cleaning, trimming and clearing the garden, trees, and lawns. She also helped me to compare several staging and furniture companies in detail to ensure the best presentation and photography results, so that the property could be launched to the market quickly and in its most beautiful condition. The marketing efforts were comprehensive and impressive. The open homes were lively and welcoming; Sarah provided clear, objective, and detailed introductions of the property and patiently answered every question from potential buyers. I am also deeply grateful for her professional and attentive handling of potential clients. When buyers hesitated or changed their minds, Sarah followed up many times with thoughtful explanations, calming their concerns and providing sound analysis of the property market and bank-loan situations. Sarah's after-sales service was equally remarkable. Sarah as present at every key stage of the sale, ensuring everything proceeded smoothly. Thanks to Sarah’s professionalism and integrity, the entire sale was completed successfully even while I was away from Auckland. She truly earned my trust and delivered a result that exceeded my expectations. Warm regards, Jin - 26 Ben Nevis Place

Sarah was extremely insightful, helpful and proactive throughout the sale of my property. She not only provided great necessary services, but also provided instrumental guidance to help me making critical decisions.