Sandra is great - she has helped us a few times and she’s been helpful and professional. Thanks
Sandra is great - she has helped us a few times and she’s been helpful and professional. Thanks

As a buyer it is important to remember that the agent is primarily reflecting the interests of the vendor. While our pre-sale questions were answered promptly, due diligence suggests that one get independent advice and feedback when making such a large purchase. Our experience went downhill once the purchase agreement was signed, when we felt as if the vendor's agent forgot about us. For instance when we called to request a pre-settlement inspection, we were given only one window of time to accomplish the inspection since the agent was too busy to help us at any other time. We would have appreciated if we had been passed off to someone else in the agent's team to find another time, but that was not presented as an option.

Excellent communication and answered all our questions about the auction process, was very honest and reassuring.

After talking with a number of agents, Sandra gave us confidence from the moment we met her that she had the demonstrated skills and experience to achieve a good outcome for us. She worked hard to secure a sale for us quickly and at a good price in a challenging market through a successful auction campaign. We would highly recommend Sandra and the wider Harcourts Gold team for their professional and thorough service.

Sandra made the buying processing stress free. Found us the property off market and was always quick to answer any questions or concerns we had.

Sandra made selling my home easy! She was great to work with, friendly, helpful, and very knowledgeable. I look forward to working with you again in the future.

Sandra is so approachable, knowledgeable and considerate with my work hours so made this process less stressful and easy. She answered any of my questions and was a big help with getting me into my first home!

We were very pleased with the high level of support and service that Sandra offered us for selling a property. She kept us well informed with the selling process and offered regular updates on all aspects of the sales campaign. We appreciated her professional advice, planning and ability to navigate the intricacies of dealing with property trustees. Many thanks for all your work Sandra.

Sandra gave us very good advice as to how to promote our property to it's best advantage. She then proceeded to actively promote our property, keeping us informed at all stages. It was a very good sale.

When our uncle died suddenly in January, once we got over the shock of his passing, we were left with his estate to deal with which included his home on Burwood on the golf course. Being from out of town, I asked our lawyers for a recommendation of an estate agent we could have an initial meeting with. Sandra visited us in March when we were visiting and gave us advice on how to proceed. We really warmed to her and didn't look anywhere else. Her advice included painting the inside of the house, in a more neutral tone and then staging the house to appeal to a wider market. (Sandra introduced us to an amazing stager). Sandra kept us up to date throughout the sale process, including phone calls after each open home and a detailed report each week. She was also on hand to answer any and all of our questions. Sandra also helped walk us through a pre auction offer and an auction that was then bought forward - selling the home after only 2 1/2 weeks and for a price that exceeded out expectations. This was largely due to Sandra's advice on what to do with the property before putting it on the market and her extensive knowledge of the Christchurch market. She is a true professional, with an eye for detail. Sandra also visited us at the house, on our last visit to say our final good-byes to it. She was amazing throughout the 3 months we dealt with her from start to finish - making the process a lot less stressful than we initially expected it to be. I would recommend her to anyone in the market to sell their home in Christchurch.

As I live in Melbourne I didn't have much to do with the process. The contact I had with Sandra was professional and curtious. In the final few days when I had questions I needed answered she replied quickly and was very knowledgeable.

Sandra made selling my house so easy and straight forward! I couldn’t have asked for a better agent. I have clear and consistent communication from Sandra and Tash which keep my mind at ease. Sandra’s knowledge of what the market was doing and the best way to sell my home was spot on and at the end of my three and a half week campaign the result spoke for itself. I would highly recommend Sandra and her team to anyone who is selling there home!