Russell was the perfect match for us from the very start. When initially visiting the house Russell was extremely accomodating, user friendly but professional. The second visit Russell assessed our interest and engaged more in information sharing but was consistent with his user friendly but professional approach. Russell read us well and knew how to engage to maximise outcomes. More than happy with Russell throughout the whole process. I fully trusted him in his role. He made our task easier and was greatly appreciated. Good person, down to earth, a joy to work with.


