Roxanne's profile

Roxanne's reviews

  5  
Roxanne has 86 reviewsacross 14 different locations, showing 12.
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Roxanne's qualities as told by our client reviews: pleasant, supportive, well-prepared, empathetic, responsive, local expert, clear communication.
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Seller review
Fantastic customer service by Roxanne
over 1 year ago
Fantastic customer service by Roxanne

We really enjoyed our time dealing with Roxanne could not have asked for a better agent had a few laughs along the way but she got our property sold in the end 😃 great work roxanne highly recommend her for any one wanting to sell there property much appreciate for all her good work 👌

Buyer review
Highly recommended
over 1 year ago
Highly recommended

Roxanne was incredibly helpful throughout the entire purchase process, and fantastic to deal with. She gave us all the information we needed and helped us at every step of the way. I highly recommend working with Roxanne to anyone looking to purchase or sell their home.

Seller review
Excellence
over 1 year ago
Excellence

Was such a great experience using Roxanne, she made the selling process so easy. Communication was amazing even with living in another country.

Buyer review
A very welcomed relief !
over 1 year ago
A very welcomed relief !

Roxanne brought honesty, reliability, energy, intelligence and great integrity to her work with Harcourt's and assisting me with purchasing a home here in Whangarei during a very stressful time. I would have no hesitation in using Roxanne again with purchasing or selling a home given her hugely reliable and honest nature, and the all round positive experience.

Buyer review
A Star Agent
over 1 year ago
A Star Agent

Roxanne is an agent who works hard but what is even more impressive, works smart by understanding what I was looking for as a buyer, using market research tools to identify potential opportunities. Throughout the whole process from viewing to finalising the purchase, she provided much needed guidance, also excellent communication between vendor, lawyers, home inspector and myself, with gentle yet professional demeanor and a positive can-do attitude. Whenever I needed advice or information, she is always there answering queries in a timely manner. I can only imagine how stressful the job of a real estate agent can be, but despite juggling multiple properties at different stages, each posing its unique challenges, Roxanne could still answer my phone calls by addressing my name made me feel I was well looked after. I would highly recommend her.

Seller review
Roxanne Simpkin
over 1 year ago
Roxanne Simpkin

We cannot rate Roxanne high enough. With a difficult sale, she has shown perseverance, reliability and positivity. Roxanne has been extremely professional throughout the process and updated us on a timely and regular basis. Would definitely recommend her to future sellers.

Seller review
Friendly and professional
over 1 year ago
Friendly and professional

We were firstly impressed that Roxanne still had us in her phone contacts having first met her 5 years ago and recognised our call immediately. After that, it was like dealing with a personal friend but this never got in the way of her professionalism. Her ability to read the market kept us grounded during negotiations and this greatly assisted in a successful sale.

Seller review
Customer Satisfactions Review
almost 2 years ago
Customer Satisfactions Review

We are very satisfied with Roxanne's current market knowledge and professionalism. She provided us a good analysis of market trends and helped us to understand the best time to sale. We appreciated her prompt responses and the way she kept us informed throughout the entire process. Thank you for your assistance.

Buyer review
Service with a smile
almost 2 years ago
Service with a smile

Roxanne has been fabulous to deal with regarding my purchase of a property. She was proactive in finding properties that suited what I was looking for without spamming me, gave me all the details I needed, went over and above to answer my queries, was organised and well thought out about the steps to take prior to settlement and was supportive when it came to resolving the minor details at settlement time.

Buyer review
10 McClintock
almost 2 years ago
10 McClintock

Roxanne was very good with communication, viewings and information we needed for property. She always had a lovely demeanor and was always ready to help.

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