Incredible, professional, kind and sincere.
My husband and I met Raelene years ago when we were trying to buy a home. Neither of us were high income earners despite working as hard as we could to get into the market. Regardless, Raelene didn't dismiss us but instead encouraged us. She was attentive without putting unnecessary pressure on us. My husband and I decided on our own to hold off for a few more years until we had a higher deposit and stronger/more consistent income. Several years later brought us to 2020, we had been working with a private seller who mucked us around and really deflated our confidence. I remembered Raelene and called her - she remembered us almost instantly. That afternoon she had us in to view a property, we were under contract by the following morning going unconditional in a month. Being our first home we didn't understand the process fully on how to communicate between broker, bank, realtor, solicitor and at one point we almost lost the opportunity. It was Raelene who pulled everyone into line (if needed) and simplified everything for us enabling us to secure our now purchased home. She encouraged us to utilise her if we had any concerns or questions regarding any of the process. She didn't sugar coat but she did calm my nerves when at times it became overwhelming. Raelene was our guardian angel for lack of a better example. She knows her stuff, she knows the market, she knows sellers and buyers but above all, she cares about people and that's what makes her 1 in a million.