Rachel's profile

Rachel's reviews

  4.9  
Rachel has 160 reviewsacross 13 different locations, showing 12.
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Rachel's qualities as told by our client reviews: honest, dedicated, responsive, well-prepared, friendly, local expert, clear communication.
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Seller review
Outstanding service and an exceptional result
15 days ago
Outstanding service and an exceptional result

Wayne made the entire selling process easy from start to finish. His communication was excellent, he kept me informed every step of the way, and his advice was always honest and professional. He worked tirelessly to achieve the best possible outcome for me and was proactive throughout the process. I felt supported and confident in his expertise, and the result exceeded my expectations. We wouldn’t hesitate to recommend Wayne to anyone looking to sell their home.

Seller review
A thoroughly professional service all round
17 days ago
A thoroughly professional service all round

Several years ago I reached out to Rachel to have her do an appraisal of our rental property in Papamoa. At the time I was still working as a salesperson for Harcourts in Auckland myself but she kept in touch with me over the years. Now retired, when it came time to sell, naturally I contacted Rachel. She has organised everything for us, the staging, the marketing, open homes, any small maintenance issues, lawnmowing during the sale period and the successful auction! Her professional communication gave us the confidence and knowledge as to what was happening at all stages of the auction campaign. She was always available, even if I had questions after normal working hours and she always had a prompt reply. Being in Auckland, we thought we would need to travel down to Papamoa at some stage of the sale period but Rachel took care of absolutely everything for us. We are very grateful for her very professional service and I have already recommended her to another friend who is also looking to sell a property there. Just 10 days since the auction, today was settlement day. In a difficult market, it is essential to employ an agent that knows what they are doing and we couldn’t be happier with our choice.

Buyer review
Outstanding communication and exceptional service throughout the entire process.
27 days ago
Outstanding communication and exceptional service throughout the entire process.

Communication was seamless from start to finish, and we always felt well informed throughout the process. Their guidance was thoughtful and gave us confidence in every decision, and what truly set them apart was their care, professionalism, and commitment to making the the entire experience smooth and stress-free.

Buyer review
28 days ago

Seller review
Very strong professional focus, with a personalized approach and great market knowledge.
29 days ago
Very strong professional focus, with a personalized approach and great market knowledge.

We have had a really great experience with selling our house with Michelle Rees from Rachel Cole & Co, Harcourts Papamoa. Michelle has amazing people skills, has strong market knowledge, a very honesty and caring nature which come through her communications. Nothing was too much trouble, organized every step of the process including staging, provided all information we needed, and very prompt with replying to questions. Her professional focus gave us great confidence and made the process smooth and stress free resulting in the sale of our property at Auction. For anyone wanting an agent you feel confident can do a really great job, Michelle is your person.

Buyer review
Best Experience
about 1 month ago
Best Experience

It was not easy finding the right home, but with the help of Haycie, everything was easy. She made sure everything was running smoothly. She helped us every step of the way, answering our questions with patience. We highly recommend Haycie to anyone looking for a home.

Seller review
A fabulous experience throughout which more often than not can be a stressful one.
about 2 months ago
A fabulous experience throughout which more often than not can be a stressful one.

Rachel and her team did a fantastic job selling our property in Papamoa recently at a time when more often than not it’s very stressful. They made the process super easy. Fabulous contact throughout providing any information required and we went to auction knowing that everything had been done to create a successful sale. Thanks again - super happy.

Seller review
Absolutely amazing throughout the whole process.
2 months ago
Absolutely amazing throughout the whole process.

Rachel and her team were superb. As an older couple who haven't sold a property for nearly 20 years we felt fully supported throughout the whole process and the communication was outstanding. The whole marketing campaign was excellent with fabulous photos and advertising. We are confident that as a result of their efforts we achieved the best possible price we could for our property. We would absolutely recommend Rachel and her team without hesitation.

Seller review
Quick and easy sale.
3 months ago
Quick and easy sale.

Rachel made the selling process easy. Communication was great and the house sold much quicker than expected. It was stress free and Im very pleased with the outcome.

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