Paula's profile

Paula's reviews

  4.9  
Paula has 165 reviewsacross 17 different locations, showing 12.
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Paula's qualities as told by our client reviews: dedicated, responsive, friendly, reliable, supportive, local expert, clear communication.
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Seller review
House sale
8 months ago
House sale

I will for ever be grateful to the lovely Paula and her team, if it wasn't for their hard work most likely my house would still be on the market. Not only she sold my house but she also got a great price for the sale. Very professional and friendly. I will always consider myself lucky for finding her. Thank you

Buyer review
Bought and Selling with Paula
8 months ago
Bought and Selling with Paula

We purchased a new build in Aotea at auction with Paula in November 2025. Paula answered or got back to us quickly with answers to any questions we had. She guided us through the auction process as buyers. Paula has kept in regular contact with us over this house and our existing Aotea home which we subsequently listed with Paula.

Seller review
Knowledgeable, helpful, and gets things done!
8 months ago
Knowledgeable, helpful, and gets things done!

I so appreciate Paula’s help and support selling my first home. She guided me through the whole process and made everything much clearer and easier. I needed a reasonably quick turnaround due to relocating, and was so impressed at how smoothly it all went, especially at this time of the year! Paula has a great manner and helps you to feel confident in your decisions. I felt informed and fully updated the whole way through. I would recommend Paula as a real estate agent to anybody.

Seller review
Best in Aotea!
8 months ago
Best in Aotea!

Paula was our first choice when we listed our home for sale. Her expertise in real estate, especially within Aotea, is second to none. Paula embodies everything you want in an agent. She is approachable, sincere, and highly knowledgeable. The listing process moved quickly so we could secure an auction date ahead of the Christmas rush, and the team did an outstanding job bringing plenty of potential buyers through in just three weeks. The auction itself was clearly explained and expertly carried out—special thanks to Wayne the auctioneer and our negotiator Marty. Communication was top notch. Having a dedicated WhatsApp group where all questions were answered promptly made a huge difference. Choosing Paula (and Team Ritchie) as your agent, whether buying or selling, is a decision you won’t regret.

Seller review
Highly Recommended l
9 months ago
Highly Recommended l

In a very tough environment, Paula did her utmost to get us the result we were after. Always keeping us informed and worked tirelessly for us. I would highly recommend Paula to anyone looking to sell.

Seller review
Outstanding service
9 months ago
Outstanding service

Paula was the right person to sell our home. She has a great network and insights into the Aotea market. Always professional, communicative and supportive, Paula stands out as the agent of choice when looking to sell your home. Thanks so much Paula for selling our home and continuing to support us in our search to find our next home.

Buyer review
Professional, friendly and communicative.
9 months ago
Professional, friendly and communicative.

We had a great experience buying through Paula. Paula made it easy to understand the sales process, and was always available to answer our questions. Paula always made sure that we were kept up-to-date during the negotiation-phase. Paula is personable, friendly and always professional.

Seller review
Flexible, personable, professional and patient
9 months ago
Flexible, personable, professional and patient

Paula showed so much patience working with me as I live in Tauranga and was rarely available in person. She prompted me kindly when I needed it but was patient while I negotiated getting ready for market and then finally selling. She provided excellent leads and made sure that people noticed the property and then finally found the right buyer. From listing to selling was actually much faster than I expected. Thank you so much Paula for being so helpful, proactive and honest.

Seller review
Brilliant service and support from a dedicated team
9 months ago
Brilliant service and support from a dedicated team

Paula and her team were amazing to deal with. They were responsive, understood where the market was at, offered great advice and supported us well through the auction process. We highly recommend Team Ritchie!

Buyer review
Amazing experience
9 months ago
Amazing experience

As a first-time homebuyer, I was nervous and unsure about the entire process, but working with Paula Ritchie made everything so much easier. I completely trusted her from the start. She was always quick to respond, no matter the question, no mater the time, and her willingness to guide me—patiently and clearly—made a huge difference. Paula went above and beyond to help a novice like me feel confident and supported while purchasing my first home. I truly appreciated her professionalism, warmth, and dedication. I couldn’t have asked for a better real estate agent. Highly recommended!

Buyer review
Great experience as a buyer
9 months ago
Great experience as a buyer

Paula was very professional and easy to communicate with throughout the whole buying process. She responded quickly, provided clear information, and made everything smooth and stress-free for us. Really appreciate her help.

Buyer review
After Months of Searching, We Finally Found Our Home - All thanks to Paula and her amazing team!
9 months ago
After Months of Searching, We Finally Found Our Home - All thanks to Paula and her amazing team!

After five months of house hunting and time wearing thin, we finally found our first home - and we couldn’t have done it without Paula and Drina. They were supportive, so helpful, and honest every step of the way, keeping us positive and informed throughout the process. We really appreciated how they handled everything with fairness and professionalism, helping both sides come together to make it happen. We’re so grateful for all their hard work and couldn’t recommend them enough!

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