Paula's profile

Paula's reviews

  4.9  
Paula has 155 reviewsacross 16 different locations, showing 12.
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Paula's qualities as told by our client reviews: honest, responsive, friendly, reliable, supportive, local expert, clear communication.
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Seller review
Great team approach. Knowledge of the current market
29 days ago
Great team approach. Knowledge of the current market

Paula had in depth knowledge of the current market and was able to guide us through the sale of our house including the auction. The whole process felt like a true team effort with Paula co-ordinating others in the Harcourt team all working hard to sell our home. Communication was clear, timely and personable. Regardless of how many homes she has sold in her career, she never seemed to lose sight of what a huge process selling our home was for us. This patience and support made the whole thing (almost) enjoyable. We quickly came to trust Paula and she was also a great help when it came to putting in offers on other properties. Highly recommend.

Seller review
Easy-going and friendly, listened to what we wanted, shared our vision, and very approachable
about 1 month ago
Easy-going and friendly, listened to what we wanted, shared our vision, and very approachable

Paula was fantastic to work with from the outset and made the entire experience seamless, effortless, and relaxed. She took the time to really listen to what we wanted and worked toward that vision, rather than trying to steer us in another direction. Paula is a strong communicator open, honest, and realistic, with a clear understanding of the situation, the market, and the wider environment. Her knowledge of the area and the market is excellent, and she explains things in a way that’s easy to understand and supports confident decision making. She is very approachable and always happy to talk or meet to discuss plans, next steps, or provide updates. One thing that really impressed us was her responsiveness, if a call wasn’t answered initially, we always received a prompt call back. We really enjoyed how the experience was made to feel like it was ours even though Paula was doing all the heavy lifting. Paula was always ready to share ideas, promote other ways of trying something in a very down-to-earth way. We would recommend Paula to anyone who just wants a great experience

Seller review
Got the job done.
about 1 month ago
Got the job done.

Communication was good , the market was tough at the time of sale , got what the market dictated . Would recommend Paula to other customers.

Seller review
Excellent and we’d use her again
about 1 month ago
Excellent and we’d use her again

Paula was great. Honest and very helpful - and she sold our house in a difficult market.

Seller review
Excellent Service and keeping me informed.
about 1 month ago
Excellent Service and keeping me informed.

I found Paula very professional and easy to communicate with. She kept me informed with everything and gave me the different options. Good communication via text messages, phone calls, face to face and e-mail. When we first spoke to her she explained the process so it was easily understood.

Seller review
We would definitely recommend Paula.
about 2 months ago
We would definitely recommend Paula.

Wellington is a tricky market currently and a townhouse makes it more difficult. Paula was upfront and honest with her communication. Paula is reliable, and her calm and confident manner made it all much easier. We felt her team's support the whole time and were pleased they could get us a result much faster than expected.

Seller review
Highly recommend
about 2 months ago
Highly recommend

Paula was professional, reliable, and great to work with. Her communication was clear and consistent, and she kept us updated every step of the way. Her calm, confident manner made the whole process much easier. We'd happily recommend Paula to anyone looking for a dedicated real estate agent.

Seller review
Deep experience and knowledge that I could trust
about 2 months ago
Deep experience and knowledge that I could trust

Paula's deep experience meant I was able to trust her guidance throughout the process and feel at ease. She answered all my questions promptly via phone calls and WhatsApp group. Her PA was also incredibly efficient and proactive. It was a pleasure to work with such a great team!

Buyer review
Excellent Kind Professional Agent
2 months ago
Excellent Kind Professional Agent

Excellent communication, very knowledgeable, happy to help and accommodating of the situation. Patience in allowing us time to make decisions. Would recommend to anyone trying to sell or buy. Her and the team are awesome to work with.

Seller review
Experienced safe pair of hands
2 months ago
Experienced safe pair of hands

Paula has extensive knowledge and experience of selling houses in Aotea. I felt very confident in her ability to sell the house and felt superbly guided throughout. Especially taking the house to auction, which I'd never done before, she took us through step by step and answered all of questions.

Seller review
Professional, excellent communication and fantastic results! What more could we have asked for!?
2 months ago
Professional, excellent communication and fantastic results! What more could we have asked for!?

We had a fantastic experience selling our home with Paula and the team. Easy and professional from start to finish, we were updated and informed every step of the way. Quick and responsive to questions, she made selling a house in a relatively tough market feel seamless, and effortless, all while getting an outstanding result! Highly recommend!

Seller review
A pleasure to deal with
3 months ago
A pleasure to deal with

As well as being thoroughly professional, Paula is a warm and caring person making it a pleasure to work with her and the team. She made the process smooth and always kept me up to date.

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