Paula's profile

Paula's reviews

  4.9  
Paula has 172 reviewsacross 17 different locations, showing 12.
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Paula's qualities as told by our client reviews: honest, responsive, friendly, reliable, supportive, local expert, clear communication.
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Buyer review
Seamless from start to finish
3 days ago
Seamless from start to finish

Paula was honest and open at every step, and she lived the team motto, 'we're here to help,' through the whole process. Buying your first home can be very daunting, but she made it easy. From helping with the auction process, arranging viewings, from start to finish Paula was awesome!

Seller review
Dependable and went the extra mile with attention to detail whilst making selling an easy process.
4 days ago
Dependable and went the extra mile with attention to detail whilst making selling an easy process.

Paula is incredible professional but does so in a friendly and caring manner. Right from the initial phone call to the house being sold, Paula talked us through the process and was always great to deal with. Communication was easy and consistent, we knew where we stood all the way through the selling process. Paula gave us the plan for the month leading up to auction and updated us regularly all the way through the process. We can't recommend Paula highly enough, and selecting Paula to sell your house you'll be in safe hands!

Seller review
Confident and supportive during the process.
4 days ago
Confident and supportive during the process.

Paula was instrumental in ensuring we got everything aligned from the beginning. She updated me regularly and was truly just a phone call away. She demonstrated strong negotiation skills and got a great price in a slow economy. The sale was completed within the time frame she initially communicated. She is trustworthy, approachable and available.

Seller review
Professional advise
6 days ago
Professional advise

Thank you Paula for helping us with 10 Anthony st. We wanted a quick sale and Harcourts helped us achieve that with their wide client base.

Buyer review
Excellent professionalism
30 days ago
Excellent professionalism

We highly recommend Paula to anyone either looking to sell or buy as she is genuinely committed to achieving the best outcome for both seller and purchaser. We appreciated her professionalism, clear communication and negotiation skills. Paula would definitely be our first choice should we be selling in the future.

Seller review
Great Result
about 1 month ago
Great Result

We had an excellent experience with Paula Ritchie from Harcourts throughout the process of selling our home. Paula was fantastic with communication, kept us well informed at every stage, and demonstrated excellent knowledge of the market. Paula recommended going to auction. She had genuine buyers at the auction, as well as potential conditional buyers waiting to see the result, creating strong interest in the property. We got an excellent result through auction. We would highly recommend Paula to anyone looking to sell their property. Her professionalism, market knowledge, communication and commitment made the whole process a very positive experience.

Seller review
Outstanding service from start to finish
about 2 months ago
Outstanding service from start to finish

Paula and her team were absolutely exceptional throughout the sale of our home. They provided clear, honest advice, communicated regularly and worked incredibly hard to achieve the best possible result. Their knowledge of the local market, attention to detail and calm approach made the entire process feel straightforward and well managed. We were particularly impressed by their responsiveness and professionalism. They kept us fully informed, handled every aspect of the campaign expertly and ultimately secured an outstanding cash, unconditional result.

Seller review
Excellent result.
about 2 months ago
Excellent result.

Paula was exceptional from start to finish. Her communication was clear, prompt and reassuring, her market knowledge was outstanding, and her negotiation skills helped us achieve a fantastic result. She was professional, dedicated and genuinely committed to getting the best outcome for us. We highly recommend Paula to anyone looking to sell their property.

Seller review
Couldn't have wished for a better outcome.  Paula and Hunter exceeded my expectations.
2 months ago
Couldn't have wished for a better outcome. Paula and Hunter exceeded my expectations.

I have bought and sold several houses over the last 30 years and, during that time, have had mixed experiences with real estate agents. Paula was recommended to me by a friend, so I decided to take a punt. It turned out to be exactly the right decision, and it certainly paid off. From the outset, Paula was warm, friendly, and clearly knew her stuff. My circumstances were unique, but she understood the market well and came up with thoughtful recommendations for selling my dad’s house. I trusted the process, and I’m so glad I did. Paula partnered with Hunter, who was incredibly helpful and complemented her perfectly. Together, they made a fantastic team. Their synergy, professionalism, market knowledge, and positive energy all contributed to an outstanding result, for which I am truly grateful. The marketing and communication plan was well executed, and the auction itself was genuinely exciting. I couldn’t have hoped for a better outcome, and I’m very pleased that I ended up working with Paula and Hunter.

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