Michelle was very professional with great communication and always had a positive attitude. I am very happy with her service.

I recently rented a property through Michelle, and I couldn’t be more impressed with her service. She made the whole process smooth and hassle-free. From the beginning, she really took the time to understand exactly what I was looking for. Michelle was always quick to respond, super helpful with all my questions, and just a pleasure to work with.

Michelle kept in regular contact with us and always let us know whenever she was showing someone through as well as when she was having open homes. She also gave us followup reports after each event. She went over and above what my expectations were. Once we had a contract she kept touching base and kept both us and the buyers informed about the progress that was being made by each of us as we met the conditions for the sale to go unconditional. Meeting the certificate of acceptance clause was very drawn out and complicated. Michelle kept the buyers informed and had to talk them out of pulling out of the sale when they were getting frustrated and concerned at the length of time it took etc. Michelle is a fabulous agent and we couldn't have asked for any one better. If I ever need another real estate agent I would definitely choose Michelle again. She's an awesome agent and also such a caring and kind person.

Michelle was faboulus she made sure everything was soomth from start of the deal to the finish and had clear communication.

I met Michelle at a open home when we were looking to buy a new home, I followed her signs from the main road to a property she was selling. Michelle was dressed professionally in a suit and her knowledge of the area was fantastic. After meeting many agents at open homes our first impression of Michelle was so good we asked her to sell our house. After only being on the market for 2 weeks our house sold above asking price. If I ever need a agent again to either buy or sell a property I would call Michelle without hesitation. If you need a agent that goes above and beyond Michelle is the agent for you. Professional, knowledgeable, friendly and very approachable

Michelle is experienced and has good marketing skills. She communicated what was happening clearly and regularly, touching base as to the steps and processes. Michelle was super helpful and friendly, expressing support during what can be a very stressful time.

Michelle had a great knowledge of the market and was very helpful with any problems that arose She was always available and trustworthy whenever I contacted her for advice.

From our first phone call to view the property Michelle was engaged. Her knowledge of the property was translated seamlessly with no questions that we had left unanswered. When it came to working through the purchase & sale agreement Michelle was incredibly transparent & easy to understand when explaining the processes, including different scenarios that could potentially arise. Her honesty & integrity certainly did not go unnoticed. Every property visit & phone conversation was met with Michelle's enthusiasm, compassion & patience. Her ability to be available at such short notice was outstanding. Michelle is a people person who understands the feelings & emotions that can come in such a large transaction & she has an amazing ability to nurture through these emotions at a highly professional level. Would highly recommend using Michelle as an agent to anyone that is looking to sell or purchase. Exceptional!

I cannot speak highly enough of Michelle Oswald and the extraordinary support she provided during the recent sale of my property. This was not a straightforward process—after my long-term tenant sadly passed away, her daughter moved in and caused substantial damage to the home. Being overseas, I felt completely helpless to manage the situation. That’s when Michelle stepped in—not just as an agent, but as a trusted professional and absolute lifesaver. Michelle took care of everything. She organized a full professional clean, arranged for the carpets to be removed and replaced, sourced a painter to refresh the bedrooms, and even had the backyard cleared of debris and rubbish left behind. She replaced torn curtains herself—purchasing and installing new ones—and her husband generously handled minor repairs at no cost. Her hands-on approach, resourcefulness, and commitment to presenting the house at its best were nothing short of remarkable. Michelle kept in touch with me almost daily, providing updates, reassurance, and expert advice on pricing and market conditions. Her communication was clear, timely, and thoughtful throughout the entire process. Having bought five properties and sold three over the years, I can honestly say I have never experienced this level of care and dedication from a real estate agent. Michelle goes above and beyond in every sense, and I truly don’t know what I would have done without her. If you are looking for an agent who will treat your property as if it were her own, Michelle is the one.

All of our dealings with Michelle have been excellent - right from our first contact through to finalising the sale of our property. Michelle's market report was on point and communication has been great - with regular updates throughout the whole process. Michelle is always professional and has been a pleasure to deal with.

Michelle was an absolute pleasure to work with, making the purchasing process a breeze, guiding us through a tender which we were not experienced in. She answered our questions however random they were- quick and responsive- Would highly recommend Michelle.

Michelle Oswald was our agent selling our home in Whakatane. She is straight up and honest. Has a wonderful way of talking to you and in a way you can understand. Lots of knowledge. Fabulous experience.Have nothing but great things to say about Michelle.