Michelle is experienced and has good marketing skills. She communicated what was happening clearly and regularly, touching base as to the steps and processes. Michelle was super helpful and friendly, expressing support during what can be a very stressful time.
Michelle had a great knowledge of the market and was very helpful with any problems that arose She was always available and trustworthy whenever I contacted her for advice.
From our first phone call to view the property Michelle was engaged. Her knowledge of the property was translated seamlessly with no questions that we had left unanswered. When it came to working through the purchase & sale agreement Michelle was incredibly transparent & easy to understand when explaining the processes, including different scenarios that could potentially arise. Her honesty & integrity certainly did not go unnoticed. Every property visit & phone conversation was met with Michelle's enthusiasm, compassion & patience. Her ability to be available at such short notice was outstanding. Michelle is a people person who understands the feelings & emotions that can come in such a large transaction & she has an amazing ability to nurture through these emotions at a highly professional level. Would highly recommend using Michelle as an agent to anyone that is looking to sell or purchase. Exceptional!
I cannot speak highly enough of Michelle Oswald and the extraordinary support she provided during the recent sale of my property. This was not a straightforward process—after my long-term tenant sadly passed away, her daughter moved in and caused substantial damage to the home. Being overseas, I felt completely helpless to manage the situation. That’s when Michelle stepped in—not just as an agent, but as a trusted professional and absolute lifesaver. Michelle took care of everything. She organized a full professional clean, arranged for the carpets to be removed and replaced, sourced a painter to refresh the bedrooms, and even had the backyard cleared of debris and rubbish left behind. She replaced torn curtains herself—purchasing and installing new ones—and her husband generously handled minor repairs at no cost. Her hands-on approach, resourcefulness, and commitment to presenting the house at its best were nothing short of remarkable. Michelle kept in touch with me almost daily, providing updates, reassurance, and expert advice on pricing and market conditions. Her communication was clear, timely, and thoughtful throughout the entire process. Having bought five properties and sold three over the years, I can honestly say I have never experienced this level of care and dedication from a real estate agent. Michelle goes above and beyond in every sense, and I truly don’t know what I would have done without her. If you are looking for an agent who will treat your property as if it were her own, Michelle is the one.
All of our dealings with Michelle have been excellent - right from our first contact through to finalising the sale of our property. Michelle's market report was on point and communication has been great - with regular updates throughout the whole process. Michelle is always professional and has been a pleasure to deal with.
Michelle was an absolute pleasure to work with, making the purchasing process a breeze, guiding us through a tender which we were not experienced in. She answered our questions however random they were- quick and responsive- Would highly recommend Michelle.
Michelle Oswald was our agent selling our home in Whakatane. She is straight up and honest. Has a wonderful way of talking to you and in a way you can understand. Lots of knowledge. Fabulous experience.Have nothing but great things to say about Michelle.
Michelle was Very aware of the market value as she had already sold properties in our area. Marketing and legal knowledge was communicated to us clearly and in a way we could understand. Michelle’s kindness and patience was the outstanding memory we have of selling our family home of 50 years. None of the process felt like a business transaction at all, rather Michelle helping dad move on to the next stage of his life that he wanted. Michelle has a natural flare for presenting a home beautifully and simply, using a large collection of her own soft furnishings enhancing each room’s attributes. Michelle also went a step further by subtly styling a room in honour of our mum. Before each open home Michelle arrived early to have a cuppa and check on dad, check over the house and pick fresh persimmons from the backyard to display. Despite the busy time, Michelle never appeared rushed and always had time to sit and chat with dad before and after any event. When dad first approached Michelle to market and sell our home we had little idea of what was involved. Michelle was clear and thorough explaining what council and legal information was required, the process of establishing a fair market price and the time frame she hoped our home would sell. Our home was sold without any complications and within the range of all Michelle described. Michelle genuinely cares about the people she works with and despite our house being sold, she has still made time to visit dad and check how he is settling into his new Villa. We will always be very grateful for the professional management with the sale of our home and more importantly, the genuine kindness Michelle Oswald has for people. Thank you Michelle
I am so thankful to Michelle for helping me sell my home. She went above and beyond for me and nothing was a problem. Staged my house beautifully and even leant me her own furniture and homewares! Kept in consistent contact throughout the process. Highly recommend her as an agent to anyone selling. Michelle I feel is an agent with a good heart and is a genuine and kind person.
We were extremely happy with the service Michelle gave us. The selling experience was stress free and we received up to date feedback. Excellent communication.
