Mei Chen

Mei and her team were incredibly helpful to us throughout the entire process, patiently answering our many questions and accommodating every request. We had a lot to coordinate as we are not based in Queenstown and Mei made it as easy as can be.

Mei is very friendly . She provdies honest, professional advice and is always patient in answering questions.

Dear Mei, As the sale of my property has now been completed, I wanted to take a moment to express my sincere gratitude for everything you have done over the past four years. From the day you took on the role of property manager, you have looked after my property with professionalism, dedication, and genuine care. Knowing that my investment was in such capable hands gave me great peace of mind, especially during times when I was unable to be closely involved myself. Throughout the years, I have greatly appreciated your prompt communication, attention to detail, sound advice, and commitment to ensuring the property was well maintained and tenanted. Your hard work and reliability consistently exceeded my expectations. I am also delighted that you were able to assist with the sale of the property. Having someone who understood the property’s history and managed the entire process so smoothly made a significant difference. Your local knowledge, expertise and support helped make what could have been a stressful experience a very positive one. Thank you for your outstanding service, professionalism, and dedication over the years. It has been a pleasure working with you, and I would not hesitate to recommend you to anyone looking for an exceptional property manager and real estate professional. I wish you continued success in your career and all the very best for the future. Kind regards Christine Gao

Mei was excellent throughout our property purchase journey. We were looking for an investment property with very specific requirements, and Mei took the time to understand exactly what we were looking for. She was professional, responsive, and always happy to answer our questions. What impressed us most was her market knowledge and attention to detail. She provided honest advice, kept us informed throughout the process, and helped us evaluate different options without any pressure. Thanks to her guidance and support, we were able to secure an investment property that matched our requirements extremely well. The entire process was smooth and well managed, and we always felt confident that we were receiving professional advice. We really appreciated Mei's dedication, expertise, and willingness to go the extra mile. We would have no hesitation in recommending her to anyone looking to buy or invest in property.

Mei successfully sold my apartment in Queenstown (Frankton). As an out-of-town owner, I relied heavily on my agent to manage the details, and Mei delivered on every front. Her communication was prompt and proactive throughout — viewing feedback, buyer interest, and the legal and management follow-ups were all kept up to date without me needing to chase. The negotiation was the standout. Mei read the situation accurately, protected my position, and got the property unconditional at a price above my expectations. Her attention to detail was equally strong: potential risk points such as the car park exchange agreement and the property management termination were flagged early and coordinated cleanly with my solicitor, which prevented issues during settlement. If you're an owner selling a Queenstown property remotely, I would strongly recommend Mei.

Mei Chen provided excellent service and communication with the vendor while he was overseas in China. She was prepared to go the extra mile to ensure both parties requirements were met and this was really appreciated.