Mala's profile

Mala's reviews

  4.9  
Mala has 121 reviewsacross 20 different locations, showing 12.
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Mala's qualities as told by our client reviews: reliable, hard-working, honest, responsive, friendly, local expert, clear communication.
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Seller review
Absolutely Awesome!
over 1 year ago
Absolutely Awesome!

Both Mala and Sarah were brilliant to deal with. They were realistic about the current market conditions and what to expect with selling our home. I enjoyed their down-to-earth approach and just the right amount of communication. I would fully recommend using them to any friends or family as they took the stress out of selling our biggest asset in a difficult and flat market.

Seller review
Experience and knowledge
over 1 year ago
Experience and knowledge

Mala and Sarah were just amazing from beginning to end of the purchase of one home to the sale of mine. They were upfront and direct, which I appreciate, as well as knowledgeable and efficient. They kept me up to date with changes in the market, interest in my house and helped me with what I needed to do. They were so transparent and approachable at the open home that I knew they’d be just as perfect for selling my home.

Seller review
Well done Ladies
over 1 year ago
Well done Ladies

From the beginning Mala and Sarah went above and beyond to ensure this 'old sod' was taken care of ... even to the extent of a clean and polish before photos. follow up was ongoing and always cheerful and happy.

Buyer review
First home buyers
over 1 year ago
First home buyers

Mala has been very helpful and lovely to deal with. When we viewed other properties there were other agents who were pushy or just plain rude, Mala was neither of these things and purchasing our first home through her has been a great experience.

Seller review
Great freindly knowledgeable team
over 1 year ago
Great freindly knowledgeable team

Mala &sarah are extremely professional & talented agents there easy care & freindly interaction with clients make it as pleasant & simple experience & there approach to prospective buyers gives a great chance of securing a quick sale. There communication was great & would definitely recommend to freinds & family

Buyer review
Great service!
over 1 year ago
Great service!

We’ve just purchased our house with Mala & Sarah and it’s been such an easy and stress free process. The communication from them is great and we are thankful for their knowledge and expertise. Would 100% recommend their services to anyone - buying or selling! Thanks again ladies - we appreciate you!

Seller review
Top Marks for this Duo
over 1 year ago
Top Marks for this Duo

Mala and Sarah are such an amazing team and are a real asset to Total Realty. These ladies are patient, honest, have great communication and people skills, they have an excellent knowledge of the real estate market and it feels like I have known them all my life as they are so understanding and easy to talk to. You won't be disappointed with this team.

Buyer review
1st home purchase experience.
over 1 year ago
1st home purchase experience.

Mala is amazing. She is very approachable and easy to talk to.Our house purchase transaction went smoothly without any hassles.We are grateful for making our 1st home purchase easy. Thank you & Keep up the great work. All the best!🫶🏻

Seller review
Team Mala and Sarah represent the future.
over 1 year ago
Team Mala and Sarah represent the future.

When selling our most valuable asset, clear communication was the most important thing for us. Mala and Sarah exceeded our expectations in this regard. Professional, Punctual, Personable. It is very refreshing to see Total Realty deliver a much needed modern approach to Real Estate with a Far More Reasonable Fee. If you are ready to sell your home on a timeline to fit your requirements, look no further.

Buyer review
Approachable, professional
over 1 year ago
Approachable, professional

Mala and Sarah went out of their way to find us the perfect house where we can accommodate my mother living with us, my business needs, and of course my husband's man shed/workshop. Looking forward to sharing a a glass of bubbles with these lovely ladies on settlement day . Communication was excellent, nothing was a problem,

Buyer review
Friendly and Knowledgeable
over 1 year ago
Friendly and Knowledgeable

We met Mala and Sarah at an open home and found them very engaging and happy to chat. No hard sell just a willingness to learn about what we were looking for. They were able to line us up with potential properties and the rest is history. Once we found the one, they were very obliging organising a private viewing which we had to reschedule and again nothing was a problem. They were supportive through the whole process without pushing for a sale and allowed us to progress at our pace. We highly recommend mala and Sarah not only for their knowledge but their warm friendly personalities always greeting you with enthusiasm and a genuine desire to help.

Seller review
Low on Commission - High on Results
over 1 year ago
Low on Commission - High on Results

Mala and Sarah were both amazing right from our first meeting at one of their open homes. They answered all our questions, appraised our property and sold it within record time that blew us away! They are extremely professional but also so friendly that you feel like you’ve known them both for years. Their on trend marketing techniques ie reels on Instagram, TikTok and Facebook ensure everyone of all ages sees their properties. They explain everything and listen to any questions you may have regarding their sales approach - which clearly works!!

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