Lucy's profile

Lucy's reviews

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Lucy has 92 reviewsacross 21 different locations, showing 12.
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Lucy's qualities as told by our client reviews: friendly, hard-working, honest, supportive, reliable, clear communication, local expert.
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Seller review
Lucy's efficiency and communication were very good.
almost 4 years ago
Lucy's efficiency and communication were very good.

I found Lucy to have excellent communication skills. We were always kept up to date with what was happening. Her background research and presentation on my mother's property was very good, providing all the necessary documentation, history, groundwork services, and also what the prospective purchaser would be able to do going forward. Her and the photographer were very good, even to the drone footage showing the proximity to schools, shops, etc.

Seller review
Professional and caring
almost 4 years ago
Professional and caring

Excellent communication and personal skills. Acted in a very professional manner in all dealings. Sold house in a falling market and still managed a good result

Seller review
Fantastic Sales Agent
about 4 years ago
Fantastic Sales Agent

Lucy Bondarenko is a highly professional, knowledgeable and driven sales agent. She has been very open and transparent throughout the selling process. Answering questions and providing advice fast and efficiently. It has been a pleasure working with her for the selling of my home, which brought a great result! I would recommend Lucy to anyone thinking off selling.

Seller review
Highly Motivated, Experienced and Professional
about 4 years ago
Highly Motivated, Experienced and Professional

This is the second property where Lucy has acted as our selling agent in the last five years and we can't recommend her highly enough. She knows her local area thoroughly, is highly professional and tenacious and was obviously motivated in achieving the best possible outcome for us. She is very pleasant to work with and her many years of industry experience add real value to the agent/client relationship.

Seller review
Awesome,Legend and proactive
over 4 years ago
Awesome,Legend and proactive

Lucy is a truly professional lady with tons of experience and thorough knowledge of the market. Due to all these qualities we could able to achieve the desired result for our property even in these tough conditions of downturn property ladder. She always go one step ahead and give personal touch to allocated property. That’s why she is a leader in the property market.

Seller review
Professional, knowledgeable and trustworthy
over 4 years ago
Professional, knowledgeable and trustworthy

We had a wonderful experience trusting Lucy with the sale of our house. Lucy is very professional and has a great business approach to real estate which we valued highly. The information she provided to us was up to date, well researched and evidence-based, and she demonstrated having a deep knowledge of the market. Lucy works really hard, replied to our emails and messages very promptly and always followed up with us, ensuring we had all the information available to make the best decision. Lucy did a great marketing job with our place and we had it sold! Now we continue working with Lucy to buy our next property and surely we will continue working with her in the future.

Seller review
Our appreciation to Lucy
over 4 years ago
Our appreciation to Lucy

Thank you so much Lucy for helping us to sell our lovely family home. Your expertise was invaluable as you put us on the right track towards displaying and correcting any faults that may have harbored the sale, all the effort was worth it, thanks for being there for us.

Seller review
Delightful & Professional
over 4 years ago
Delightful & Professional

I found Lucy a very friendly and professional an excellent agent. Very helpful and pleasant.

Seller review
Very knowledgeable and professional
over 4 years ago
Very knowledgeable and professional

We met Lucy some years ago for an appraisal of our property but didn't proceed at that time. She kept in touch and when it came time to sell she was the first and only person we contacted as we were so impressed with her knowledge and professionalism. She talked us through the process and what the best option was for us. We had regular updates through the sale process and she made everything run very smoothly. We were very happy with the price achieved and would not hesitate to recommend her to anyone wanting a similar experience.

Buyer review
Howick Home
almost 5 years ago
Howick Home

Lucy was excellent to deal with when we brought our first home. She was very helpful and when we had issues with the house post sale she followed up and did her absolute best to help our situation. Thanks Lucy!

Seller review
Great Job by Lucy
almost 5 years ago
Great Job by Lucy

Lucy has been around my area (Pakuranga) for at least 10 years and in that time consistently updated me with sales in the area, and twice gave me a valuation on my property, which I eventually had her market for me. Unlike other agents in the area, she was always in regular contact, building a good relationship with me as a potential future client. Before I had Lucy act as my agent, she made time for me to visit her for 1~2 hours for discussion, regarding potential for the property. All of this counts a great deal in the eyes of the customer, therefore it seemed obvious to contact Lucy when it came time to sell. One other very notable point with Lucy was that she almost ALWAYS picked up her phone to take my call. Many other agents could learn from this, as speaking to the agent is far better than speaking to their answerphone. Good work Lucy.

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