I bought from Lucy 12 years ago the property she just sold for me now. And every year since 2012, she always communicated by sending to us her card, her desk calendar, and a $20 Coffee Club Voucher. Since buying from Lucy, I bought 3 other properties and among all the agents, it is only Lucy who communicates with me annually. It shows that she is not just after a sale or commission but a continuous relationship with the property owner.

