Louise Birtwistle

Good market knowledge, empathetic manner and always responsive to our needs.

Lou’s background in interior design was a huge asset, she gave me great ideas for presenting my house giving me confidence that it was looking its absolute best for the market. She worked tirelessly, followed up with every potential buyer, and kept me updated the entire time.

We had been searching for a home in Epsom as it was the area we wanted to call home. Finding the right property in this location was proving incredibly difficult but rather than simply waiting for the right home to come onto the market, Lou took a proactive approach and personally reached out to homeowners in the area on our behalf. Through her determination and willingness to go the extra mile, she door knocked the area and started a conversation with home owners, one of whom was open to a conversation about selling. What impressed us most was Lou's ability to navigate a situation where the sellers were initially very reluctant to move, while we were extremely keen to purchase. She worked tirelessly behind the scenes, managing expectations, facilitating discussions, and patiently negotiating an outcome that worked for everyone involved. We know an enormous amount of work and persistence went into bringing the transaction together. Lou's communication was outstanding throughout, and her commitment to achieving the best possible result never wavered. Thanks to Lous dedication and hard work, we are now the proud owners of a home in the exact neighbourhood we had always hoped to live in. We would highly recommend Lou to anyone looking for an agent who is prepared to do whatever it takes to achieve exceptional results. Lou doesn't just sell houses she creates opportunities where none seem to exist.

I had an outstanding experience working with Lou to buy my new home in Remuera. From our very first meeting, Lou was knowledgeable, professional and genuinely invested in helping me find the right property. Buying a home can be stressful, but she guided me through every stage of the process, from the many inspections and negotiations through to holding my hand through Auction day. Lou was always available to answer my questions, investigated the properties we were looking at thoroughly and was there beside me throughout the process. If you're looking for a real estate agent to help you buy a home in Auckland, I couldn't recommend Lou highly enough. Her professionalism, market knowledge and genuine care made all the difference. Thank you, Lou, for helping me secure my dream home.

Initially we were just testing possibilities. Louise very quickly convinced us of what turned out to be a very successful three week program culminating in a successful auction. She helped negotiate success with a very hard buyer.

The best agent I have ever dealt with and I have been looking for a house for a long time. Lou is very professional, full of knowledge, gave us some great tips and really laid everything out so it was easy to understand. Unlike other agents I have dealt with, Lou has been totally upfront and never forced anything upon us and never push a financial agenda. Really pleasant to work with, incredibly helpful and just so friendly and pleasant. Very good and communicating, kept things simple and was very responsive. We knew exactly what to do and when to do it. We may not have the most in depth knowledge about buying a house but Lou helped us put all the pieces together so that we would be all sorted. Would highly recommend Lou if you are buying or selling, fantastic, lovely agent.