starstarstarstarstar about 1 year ago
Easily the best possible agent for us.
When my partner and I first met Lisa, we knew that the house we had been to see was not the one for us within the first 5 minutes. We nonetheless stayed for a further 45 minutes (much longer than the allocated viewing time) talking with Lisa as we found it so incredibly easy to do so.
Our first impression was that this was someone who wasn't concerned in pushing their brand, but someone who was authentically invested in putting people into places that worked for them. We discussed the local area, our expectations, our house-buying journey to-date, Lisa's recent pottery hobby, and our families. Upon leaving this property, Ema and I both likened Lisa's friendly and caring approach to that of my own mother, unbeknownst to us we had just the met the agent who would eventually sell us our first home.
In the action and excitement of viewing, putting an offer in, completing due diligence, and going unconditional, Lisa was a guide and teacher to us as much as she was an agent. Lisa provided reliable counsel, a consistently honest approach, and was approachable and transparent with us at all times. Lisa was always up for a question, whether serious or seemingly silly, and always gave us the time and space to debate a point, or challenge something (and we did this as often as we possibly could).
In the end, we're both really thankful to have had Lisa be the agent we got to work with. Lisa was a truly lovely person to deal with, and in our experience, the best Harcourts agent in the Albany/Unsworth Heights/Totara Vale location without a doubt.
Market knowledge - Excellent
Communication - Excellent
Professionalism - Excellent