Lana Knaapen

Lana and Macka ran an outstanding sales campaign for my mother’s house, and I couldn’t be happier with the result. We chose a deadline sale and received two excellent offers, ultimately accepting a very strong one. Throughout the process they were phenomenal to work with - clear, professional, and supportive at every step. They guided us on what needed to be done to prepare the property, organised six open homes along with private viewings and inspections, and kept everything moving smoothly. The staging team they recommended did an amazing job and, in my view, played a major role in the strong buyer interest and the quality of the offers we received. On Lana and Macka’s advice, we completely emptied the house to give the stagers a blank canvas, and it absolutely paid off. Lana and Macka were consistently helpful, positive, and proactive, and made what could have been a stressful process feel well-managed and reassuring. I highly recommend them and would not hesitate to use Lana and Macka again in the future.

From our first meeting, throughout the process, open homes, presentations of offers and to closing the sale of my property. I have found Lana extremely knowledgeable in all areas of the realestate industry. Lana is very friendly and always willing to explain in detail anything I was unsure about. I am very pleased with the outcome of sale of my property and have no hesitation in recommending Lana for all your realestate requirements.

Highly recommend lana for anyone looking for an agent. Her bubbly personality is top notch, helping me feel at ease and keeping me well informed about the progress and the sale of my house. No mucking around attitude she strives to deliver results. THANK YOU SO MUCH LANA..

We had the pleasure of working with Lana to purchase our new home, and we couldn't be happier with the experience. From start to finish, Lana was honest, professional, and incredibly knowledgeable. She made the entire process stress-free and smooth, always taking the time to explain things clearly and answer any questions we had. What really stood out was her thoughtfulness and support every step of the way. She’s not just friendly—she genuinely cares about her clients and goes the extra mile to ensure they feel confident and comfortable throughout the journey. Lana truly knows her stuff, and it shows. If you're looking for a real estate agent who is reliable, experienced, and a joy to work with, we absolutely and highly recommend her.

It took me some time to find Lana. I spoke with five different agents before choosing her—all of whom were referred to me by either friends or professional contacts. They all gave me the usual sales pitch: promising unrealistically high prices for my property, followed by inflated commissions and over-the-top marketing plans. Of course, I had done my own research—like most of us do—so I already had a good idea of the realistic market value and was hoping to achieve that or a little more. When Lana suggested a price range that matched exactly what I had in mind, asked for a fair commission, and proposed a relevant and sensible marketing strategy, I knew my long and frustrating search was finally over. From that point on, I simply trusted her. I followed her guidance without micromanaging, and she delivered results quickly and efficiently. The house hit the market at just the right level—not too cheap, not overpriced. She brought in three strong offers, all above my expectations. Once I selected one, she stayed on top of every detail, keeping me informed and ensuring all conditions were met. Any issues that came up were resolved quickly and without causing me any stress. Honestly, this has been the best experience I've had selling a property—and I’ve bought and sold quite a few. Next time, I’ll skip the search and call Lana right away.

Lana made it easy to sell our home in amazing time. We really valued her ability to ‘read the room’ and offer us option that suited our busy lives while trying to sell. She catered to all our needs, and was especially understanding of sensitive circumstances with our tenants. It was clear from the beginning she was professional and driven to get the best possible outcome for us. She offered invaluable advice as first time sellers-highly recommend!