Jacqui's profile

Jacqui's reviews

  4.9  
Jacqui has 192 reviewsacross 49 different locations, showing 12.
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Jacqui's qualities as told by our client reviews: well-prepared, responsive, reliable, friendly, supportive, local expert, clear communication.
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Seller review
Kind and real
almost 3 years ago
Kind and real

Selling a property always has its stresses and emotional upheaval.I chose to use Jacquie Johnston to sell my family home of 21 years as I knew that she would be great to work with as I bought the property from her all those years ago and was kind and helpful at that time when I was the buyer and her and her husband went the extra mile for us. Jacquie was as kind and helpful this time as she was all those years ago .She made the selling process very smooth and straightforward .She was patient and gentle with me as I negotiated the complexities and stress around putting your home in the public arena. Jacquie is a very authentic and compassionate person and these qualities were important to me when putting my dearly beloved historic cottage up for sale .I found the open home process especially easy which I didn't anticipate as she managed it all so well and I especially enjoyed the small but warm touches of fresh free range eggs or produce from her own garden left for me in the fridge after each open home. I would throughly recommend Jacquie for her professional skills combined with warmth,kindness and her ability to be real with her clients .Thank-you Jacquie.

Seller review
Brilliant
almost 3 years ago
Brilliant

We bought our home 12 years ago through Jacqui which we have just recently sold. There was never a question over who we would use to sell when the time came. Lovely to deal with every step of the way throughout what can be a stressful process. We have no hesitation in recommending The Johnstons to anyone looking at buying or selling. Can't do 25 stars so 5 stars will have to do 😁.

Seller review
Jacqui is amazing!
about 3 years ago
Jacqui is amazing!

This is the 3rd house Jacqui has sold for me, all 3 times she has been incredibly supportive and gotten us the outcome we'd hoped for. With the market being so uncertain this time, we weren't expecting a quick sale. However, Jacqui managed to get our house under offer less than 2 weeks after going on the market. Her communication is outstanding. She was always keeping us in the loop, offering suggestions and the support was always there. Jacqui is the only agent I'll ever use for selling any future houses. We appreciate you so much Jacqui. Thankyou for everything!

Seller review
Best agent
about 3 years ago
Best agent

Jacqui is the best and professional agent we have ever seen. We appreciate her presale appraisal and she gave us the right pricing suggestions. So our house sold in three weeks, its quick than we imaging during the sluggish housing market.

Seller review
A sale in difficult market conditions
about 3 years ago
A sale in difficult market conditions

Despite the market being in free fall, Jacqui managed to find us a keen buyer for our niche property. Would I use Jacqui again ? - Yes. She provided competent marketing knowledge, tireless energy and persistence.

Buyer review
Awesome experience
about 3 years ago
Awesome experience

Our experience with Jacqui was excellent. Entire process was smooth and was there anytime to assist in our process being a first home buyer. I recommend to go with her with no doubt.

Buyer review
Top notch in all respects
about 3 years ago
Top notch in all respects

Jacqui was fantastic. Even with the difficult market and several "glitches", and delays (on our side), she gave excellent service throughout! We highly recommend her services.

Seller review
Time to Downsize After Thirty Years
over 3 years ago
Time to Downsize After Thirty Years

I am so lucky to have Stephen and Jacqui as not only my Real Estate Agents but also my son & daughter-in-law. There was never any question about whom I would use as my agent. They have been amazing, great with updates on progress and keeping everything on track. After thirty years of being here it was time to downsize - a prospect that was somewhat daunting. What could have been a very stressful time has gone incredibly smoothly and I am now totally content in my new home. Thanks Stephen & Jacqui - you've been wonderful.

Buyer review
Adequate :)
over 3 years ago
Adequate :)

It was alright, could have been handed more information about the property

Seller review
Excellent service
almost 4 years ago
Excellent service

Jacqui was recommended to me by a friend. Jacqui came to our home and discussed the process of putting the house on the market. 5 minutes after the first open home I had a call from Jacqui on the update and interest in the property. We were well informed on private viewings and weekly updates. Overall we were exceptionally happy with Johnson realty.

Buyer review
A Hard Market Proved no Match for Jacqui
almost 4 years ago
A Hard Market Proved no Match for Jacqui

When we made an offer on our dream family home, Jacqui didn't blink twice when we told her we had two properties to sell, in order to be able to buy the home we had always wanted. We chose Jacqui to sell our properties and she guided us through the process, with great communication, so we were always up to date. It was a very hard time to sell property, as it seemed like daily the property market was losing traction. However, despite the market, Jacqui got the job done after some fragile negotiations. We thank her for her patience and hard work. We are so happy we were able to work with her, and we recommend her to anyone wanting to sell a home or two.

Seller review
Great, professional, helpful and knowledgeable
almost 4 years ago
Great, professional, helpful and knowledgeable

Was a pleasure and definitely would recommend. Jacqui knew her stuff and worked in nicely with us to achieve a successful fantastic outcome!

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