Jacqui's profile

Jacqui's reviews

  4.9  
Jacqui has 192 reviewsacross 49 different locations, showing 12.
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Jacqui's qualities as told by our client reviews: well-prepared, responsive, reliable, friendly, supportive, local expert, clear communication.
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Seller review
We found Jacqui professional and courteous.
over 2 years ago
We found Jacqui professional and courteous.

Jacqui is delightful to deal with. Her market knowledge, and many years of experience shines through making our whole experience from initial purchase of home to eventual sell on has been easy and hassle-free.

Buyer review
Jacqui Johnston: joyful, jovial, and just! :-)
over 2 years ago
Jacqui Johnston: joyful, jovial, and just! :-)

I have recently purchased my first home in Dunedin. Being from Auckland, my knowledge of Dunedin's property market was limited. Jacqui was always open and honest with us, and we never felt pressured or mislead. Despite her busy schedule, she always answered our numerous phone calls and questions in regards to the property, and allowed us to view the house multiple times to ensure we were happy. Jacqui and her team have already organised for the house to be cleaned, tidied, and tenanted within the space of one week. Buying a home is extremely overwhelming; but thanks to Jacqui the process was a lot less stressful.

Buyer review
An attentive agent, look no further!
over 2 years ago
An attentive agent, look no further!

We had the pleasure of working with Jacqui Johnston, an exceptional real estate agent who made purchasing our first home, as seamless as possible. Her professionalism was commendable, going over and above what we felt was required. Jacqui has been kind and approachable. She has helped us to navigate the process of buying our first home for our whanau, giving us sound advice and direction, and making us feel confident and supported. Jacqui's dedication to excellence is praiseworthy, staying grounded in her mahi, and ensuring the best results for all involved. She has been transparent with us and our dealings throughout the whole process. Ko a matau mihi ki a koe, Jacqui.

Seller review
Excellent Team, Professional & Genuine
over 2 years ago
Excellent Team, Professional & Genuine

It has been a real pleasure working on the sale of our house with Jacqui & Stephen’s easy going and friendly approach. We really appreciated their help and advice before, during & post sale, nothing has been too much trouble, and the communication has always been excellent. We would highly recommend the Johnston team.

Seller review
Agent review
over 2 years ago
Agent review

We highly recommend Jacqui and Steve Johnston if you are looking to sell your house. In the current housing climate it has been challenging to say the least and it has taken a while for us to sell but through the whole process Jacqui and Steve have had empathy to our wishes but at the same time provided great advice and insight into the marketing of the property for sale. In essence we have worked well as a team and never felt any pressure to do anything we didn't want to do to get 'the sale'.

Buyer review
Great communicator
over 2 years ago
Great communicator

Thanks Jacqui for helping us in the smooth purchase of our new property, you communicated with us quickly and efficiently - fantastic!

Seller review
A great result!
over 2 years ago
A great result!

Jacqui made selling my first house a breeze. After I unsuccessfully attempted to sell my house privately for months, I decided to call Jacqui. She was efficient, knowledgable, and clearly communicated each step and what I was required to do. From this experience, I have learnt a valuable lesson- to enlist the help of a hardworking real estate agent from the beginning! Would highly recommend to anyone planning to sell their house.

Buyer review
House purchase
over 2 years ago
House purchase

Jacqui have been amazing and very supportive in buying our first home . I think having the right person to guide you in this big step of your life is important and for us Johnston have been patient in our journey. She guided us all way through in getting what we were looking for. Thankyou once again !!

Seller review
Great Agent
over 2 years ago
Great Agent

This is the second property that we have engaged Jacqui to sell. She gave us clear communication, outlined her market expectations, and communicated well with us while we were living elsewhere as she sold the house. We have recommended her to other potential buyers and sellers in Dunedin and will continue to do so.

Seller review
Going Above and Beyond
over 2 years ago
Going Above and Beyond

Having moved from Dunedin to Auckland some years earlier, we needed an agent who could not only arrange the sale of our Belleknowes home, but also ensure it was well presented after having tenants. From arranging cleaning, tradesmen, painting and staging, it was all done willingly, and we never had to return to Dunedin at any stage. Jacqui and her team are amazing! Nothing was too much trouble and her advice and work was spot on. She kept us well informed at every stage so we always had a good idea of where the property was at in the process. Jacqui and Stephen really know their stuff and their experience not only made the process almost worry-free, but also achieved us a very reasonable price in what was a difficult market for sellers. We can't recommend Jacqui more highly!

Buyer review
Excellent experience
over 2 years ago
Excellent experience

Jacqui handled all our needs in a professional and friendly manner and we would have no hesitation in recommending her.

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