We had the absolute pleasure of working with Jack during our recent home-buying journey, and we couldn’t be more grateful. Jack genuinely cared about helping us find the right property—not just any property. From the very beginning, Jack handled with care and professionalism. Communication was always prompt and clear, and we never felt pressured at any point. We really appreciate his expertise and dedication, that helped us to close the deal smoothly. Jack exceeded all our expectations. If you're looking for a real estate agent who genuinely cares, delivers results, and makes the entire process stress-free, look no further than Jack.

I'd like to commend Jack for his exceptional market knowledge, clear and effective communication, and top notch professionalism. It's clear that he is not only understand the landscape he is operating in, but also how to connect with me in a way that's both informative and genuinely engaging. His ability to confidently guide conversations, anticipate needs, and provide thoughtful solutions truly sets him apart. Great work Jack!

Professional, honest, excellent communication, achieved the best outcome.

Jack made the process smooth and effective, organising everything and making it easy for us to prepare and list the property. Communication throughout the sale process was excellent also.

It was a pleasure being able to work with Jack. This was an endeavour which scared us, given that we had no experience in the housing market and had to be taught a lot of things on the spot. Jack was honestly so patient and kind, letting us ask whatever questions we had. I could contact him whenever I needed and his response was always prompt. More importantly, when it came to searching for and purchasing the house, Jack found us a great property and then negotiated a really good deal. It was a pleasure being able to work with Jack, and also reassuring to know that he will be there with us for future purchases. I would like to thank Jack and his team for the work they did, and the way in which they did it as well.

Jack and his team are the best team to work with. You will have peace of mind while you Know they are doing their best to give you the best result.

Jack Ramasamy did a fantastic job selling our property for us. From the initial meeting Jack listened to our expectations, answered our questions, and provided honest feedback. Jack and his team kept the communication going and provided excellent advice every step of the way. On auction day Jack and Chris Gray guided us through the process and got us the result we wanted. We highly recommend Jack and his team at Lugtons to sell your property.

Highly recommended to everyone doing Real Estate Transaction for the first time. Jack is a Man of Words who truly cares for his clients. We sold our first home with Jack. Other than being extremely helpful he is open, transparent and reliable through the whole process. He not only understood our needs but also was available every time we had a question. Thank you for making this so much easier than one could think of. Would definitely work with you again!! PS Jack is number one for a reason.

I have become compelled to write this review after our experience with the agents Jack Ramasamy and Arjun Mahajan (Jack's team member). We have purchased a house through them about 5 months ago which was not a fruitful experience. We have strongly felt that the agents disappointed us a big time by not understanding our needs. We only realised a little later which to an extent is our fault, but then thinking back, the agents showed us the least of the minimal professionalism. We attended multiple auctions with them and we only get pressured to go beyond our budget (though our budget was still very high in our opinion). The house we purchase is good, but we did not initially intend to buy this, but due to the pressure from these agents, on the auction day, we ended up buying this house. They knew our budget, but they never considered our financial welfare, instead, they 'always' asked us to go beyond our budget which we, fortunately, did not do by ignoring them. What is more sad is that their attitude and the language. Though we contacted Jack to be our main agent, Arjun acted on his behalf. Even though our budget was high, Arjun used to use languages like 'don't be greedy!' while Jack told us once during our unsuccessful auction event, 'Bring more money or more luck next time'! After winning the auction of our current house, I asked Jack what do you think about the house and his response was 'not sure, I only saw the house from outside'. So I hereby ask, both these agents to be considerate of people's feelings, and not only about their commission. I would never recommend this duo to anyone.

Jack is never in rush, he understands his clients and work with them as per their needs. He makes sure that you feel comfortable and supported through out the whole process. His knowledge of the market insights will help you make the right decision. No wonder he is the number one agent.