Hongyan's profile

Hongyan's reviews

  5  
Hongyan has 65 reviewsacross 18 different locations, showing 12.
Map view
Hongyan's qualities as told by our client reviews: patient, empathetic, honest, supportive, dedicated, local expert, clear communication.
Was this helpful?
Buyer review
Hongyan Lu
almost 4 years ago
Hongyan Lu

I found Hongyan very professional during the whole process of purchasing a property she was agent for. When I attended open homes she was always very helpful and interested, never pushy. When I made the offer she explained the whole process and the purchase agreement. She negotiated an outcome that both the vendor and I were very happy with. All through the process Hongyan was an excellent communicator. She is very honest, caring and diligent, I would highly recommend her.

Buyer review
Hongyan was such a delight to work with.
about 4 years ago
Hongyan was such a delight to work with.

Hongyan was a refreshing agent to work with all round. Excellent communication skills, and always willing to go the extra mile to make sure we understood things or to make our requests known to the vendor. She is such an approachable agent, and easy to work with. I felt comfortable asking for things if I was unsure, and knew I would get a gentle response with any request. She left such a great impression I would hire her as an agent no questions asked. She was never pushy while we made decisions about purchasing a new home, but gave us the encouragement we needed to assure us she was there if we needed her. She proved to be knowledgeable about different price expectations of the area at the time and what the market was doing. She knew all the processes and was willing to ask questions for us if anything wasn’t clear about our new home. Thanks Hongyan for all your hard work behind the scenes. We are very grateful for helping us transition into our new home with such ease.

Buyer review
Absolute trust and faith!!!!
about 4 years ago
Absolute trust and faith!!!!

Thanks to Hongyan’s help and dedication in our house hunt, we were able to purchase our dream home as first home buyers. Extremely warm, approachable and knowledgeable about the housing market, as she took all our considerations into accounts . Very fast and timely with communication as well. Will forever be grateful!

Buyer review
Honest and helpful
about 4 years ago
Honest and helpful

Hongyan was very pleasant to deal with throughout the process. She was up front about the property and always communicated everything in a clear helpful manner. It was a great experience dealing with her and we would recommend her to anyone wanting to sell their property

Buyer review
Very helpful and professional
over 4 years ago
Very helpful and professional

We bought our first home from Hongyan’s clients and it was a great experience. Awesome communication, market experience, advice and assistance with any questions we had. Very easy to work with, thanks Hongyan!

Seller review
Excellent service and advise
over 4 years ago
Excellent service and advise

Hongyan was a great agent and really helped us to sell our home. She gave us good advise and head good communication the whole way through. Would recommend

Buyer review
Friendly Experience
over 4 years ago
Friendly Experience

Hongyan was helpful and informative or willing to find out information as needed. she communicated promptly and was easy to deal with.

Seller review
Amazing Agent
over 4 years ago
Amazing Agent

I had the privilege of working with Hongyan and she was absolutely amazing through the whole process. Very thorough always and explained things with great detail so we were never confused about anything and understood all the steps we were going through. I highly recommend dealing with Hongyan and her team.

Seller review
Amazing agent, very professional!
over 4 years ago
Amazing agent, very professional!

I cannot say enough good things about agent Hongyan. She was amazing with great communication skills, clearly explained the whole process to me with her outstanding knowledge of the market. We achieved an excellent result. I would highly recommend team Diego to anyone selling their property.

Buyer review
Excellent agent!
over 4 years ago
Excellent agent!

Communication was excellent and she gracefully smoothed out some disagreement I had with the vendor. Highly recommended!

37 - 48 of 65
SMS
© 2026 RateMyAgent