Helen's profile

Helen's reviews

  5  
Helen has 193 reviewsacross 33 different locations, showing 12.
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Helen's qualities as told by our client reviews: responsive, reliable, hard-working, honest, supportive, local expert, clear communication.
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Seller review
Deliver great result in challenging times
about 2 years ago
Deliver great result in challenging times

Helen is an experienced real estate agent, who is able to craft tailored marketing strategies for each unique home. Despite our unique and demanding needs, especially in today's challenging economic climate, Helen faced the challenge head-on and devised a solution to achieve our goals within a relatively short timeframe. Effective communication and extensive experience were instrumental in achieving the desired outcome. If you find yourself in a challenging situation like ours, there's no need to look any further.

Seller review
Helen is an outstanding agent backed by an exceptional team. Quite simply the best.
about 2 years ago
Helen is an outstanding agent backed by an exceptional team. Quite simply the best.

After 50 years in our family home in Milford we decided to downsize. A daunting experience and we needed the very best to help us. We had no hesitation in engaging Helen Shaw. Helen and her team helped us through the process of preparing the house for sale and gave us incredible support and clear and pragmatic guidance on where to focus our energy. The marketing package she and her team prepared made the property pop online and we got a lot of interest at the Open Homes and a good number of bidders at our auction. The networking by Helen and the regular communication and guidance was simply outstanding . We had strong interest at auction and were delighted to sell our house. Helen and her team knocked it out of the park for us

Seller review
A Patient and experienced Agent
about 2 years ago
A Patient and experienced Agent

Helen and Grace are very valuable partners to have right through the selling process, from giving notice to tenants to a successful sale. Great communication, even advice with the staging.

Seller review
Amazing Agent
about 2 years ago
Amazing Agent

We couldn't recommend Helen enough! Having now purchased and sold with Helen, she goes above and beyond in her role. She is efficient, responsive and knowledgeable.

Buyer review
Knowledgeable and efficient
about 2 years ago
Knowledgeable and efficient

Helen has been great through this process. Incredibly efficient and always kept in touch to help push the process along as smoothly as possible. Thankful for Helen brokering a fair deal which got us our first home.

Seller review
Second time with Helen
about 2 years ago
Second time with Helen

Helen sold a property for us 10 years ago and got a great price. This time, it was two properties. A plan and timeline was worked out and within four weeks the first property was sold and a week later the second one. Helen is professional and committed to getting the job done.

Seller review
She goes the extra mile
about 2 years ago
She goes the extra mile

Helen makes it her mission to sell your house or seek the perfect home for you. She assisted us to purchase our first home and sell it 13 years later. We trust her that much. She is knowledgeable in her field, prompt, well connected with different agents and services, has a strategic mindset and great energy. Helen saved the day for us many times when we hit a wall during selling our house. She was patient, confident and offered us solutions. She takes you under her wing and makes you feel safe and well look aftered while she works non-stop without breaking a sweat until you are happy. We gladly recommend Helen to be your agent. Not all superheroes wear capes and that is who she is.

Buyer review
Top knock thanks Helen
about 2 years ago
Top knock thanks Helen

When Helen is on the search for a house for you she doesn't give up. Helen will find that house.

Buyer review
Excellent Experience with a Professional Agent
about 2 years ago
Excellent Experience with a Professional Agent

I am thrilled to share my experience working with Helen during our recent home purchase. From start to finish, she demonstrated exceptional professionalism and commitment. During the open home phase, Helen provided accurate information about the property and area. In the purchase process, Helen always communicated clearly and timely, even during holiday season. Helen is very knowledgeable about property market, the area. Her exceptional work made our home-buying journey smooth and enjoyable. I'll definitely talk to Helen again for my next sell/purchase requirement.

Seller review
Success in selling a property needing work! Great service.
over 2 years ago
Success in selling a property needing work! Great service.

Our property was in poor condition and difficult to sell. Helen was tireless in marketing it appropriately and contacting suitable/potential buyers. Helen communicated frequently so we were well informed on progress. We high recommend Helen. Her service was excellent.

Seller review
Best agent from start to finish despite barriers to sale.
over 2 years ago
Best agent from start to finish despite barriers to sale.

We love Helen Shaw because she followed through and took us seriously, despite the chance that after paying for the advertising we may not have followed through with the sale, because it was dependant on whether we would purchase another property or not. We had contacted other real estate agents who we informed we were wanting to sell but only if we bought another property we really wanted but we never heard from them to sign up. When we contacted Helen Shaw she followed up straight away and even though my husband had covid at the time, she was able to work with viewing the house via his phone so that we could get started. She was straight up which we really liked because then we knew what to do to put our best foot forward for selling. Our house was a royal messy clutter, she said 'less is more' and 'shove things into cupboards'. We got to town and tidied up. She then did a walk through giving more suggestions about where to place things for the photos and open home. During open home season, she gave us very detailed weekly reports on how the property was being responded too. This included the open homes themselves and any advertising. She also messaged straight after Open Homes to let us know who had been through and any other key information. We also liked her working with Grace who was awesome at the prompt paperwork, following up and more. Helen and Grace's communication was excellent!!! We also sold our house in a timely manner with them due to the follow up they do with interested parties. Trust Helen and Grace, they are a great team and know what they are doing! It is their specialty.

Seller review
I had a great experience on selling with Helen and Grace.
over 2 years ago
I had a great experience on selling with Helen and Grace.

I can’t express how Helen tried her best in selling my house over the shore,Milford. She even got her family to help out in the process and it was so important to me. All in all , she always tries her best and never gives up on selling your house for sure. Thanks again to Helen, Grace and also her Hubby . Wish them very merry Christmas and happy new year’s. Mel

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