Helen's profile

Helen's reviews

  5  
Helen has 201 reviewsacross 33 different locations, showing 12.
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Helen's qualities as told by our client reviews: dedicated, hard-working, reliable, honest, supportive, local expert, clear communication.
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Buyer review
Without a doubt the best agent experience I have had in my years of buying and selling homes
15 days ago
Without a doubt the best agent experience I have had in my years of buying and selling homes

Helen worked tirelessly for over 12 months to find the perfect home for my mother and sister. She managed a unique set of requirements with professionalism, compassion and patience and went out of her way time and time again to secure the right property. Helen’s market knowledge, communication and negotiating skills were excellent and I would highly recommend her services and skills to any potential purchaser.

Buyer review
Great experience, thank you!
26 days ago
Great experience, thank you!

I saw Helen when she was running the open home for this property. Helen was friendly and extremely professional. She put in the effort to understand what I wanted to buy and how she could help. I wasn't ready to bid at the auction and Helen did an excellent job (for me and her vendor) of keeping me updated and interested as a potential buyer. When I was in a position to make an offer, Helen managed the process with the vendor smoothly. She was always super responsive and professional throughout. Helen and Grace also helped make the process straightforward after my offer was accepted. Thanks also for helping to get the property ready to be rented through Harcourts - Helen went the extra mile. I will hopefully be able to work with Helen and Grace again in the future.

Buyer review
Thank you!
about 1 month ago
Thank you!

Helen was fantastic throughout our purchase of our home in Mairangi Bay. She was approachable, knowledgeable and always happy to answer our questions. We never felt pressured, and she kept us well informed throughout what was a very competitive deadline sale. Her communication was excellent, and we really appreciated the effort she put into helping us secure our new home. We wouldn't hesitate to recommend Helen to anyone buying or selling property. Thank you for helping us start this exciting new chapter!

Buyer review
Very good
about 2 months ago
Very good

Helen and grace were very helpful

Seller review
Very reliable.
2 months ago
Very reliable.

In one word, she is a professional. Prompt and efficient.

Seller review
Great to work with.
3 months ago
Great to work with.

Helen was good to work with, communicated well, and kept working hard to get a sale away.

Seller review
Super knowledgeable agents!
3 months ago
Super knowledgeable agents!

Thanks Helen and Grace ! Helen is an excellent agent with strong market knowledge, clear communication, and outstanding negotiation skills. Highly recommended!

Seller review
A Truly Caring and Exceptional Real Estate Experience
3 months ago
A Truly Caring and Exceptional Real Estate Experience

Selling a house can be stressful, but Helen made the entire journey feel much smoother and more enjoyable. From start to finish, she was incredibly caring, professional, and always one step ahead. Whenever I had questions or concerns, her response was amazingly fast, and I always felt supported throughout the process. What impressed me most was her ability to anticipate potential issues before they happened and guide me through each stage with confidence and patience. Her experience and attention to detail gave me real peace of mind. I truly appreciate all the help and support she gave me during this journey. I would highly recommend Helen to anyone thinking about selling their property. Having her on your side makes the whole experience easier, smoother, and far more enjoyable. Thank you, Helen!

Seller review
A great job
3 months ago
A great job

Helen was great. Her proposal was not just an appraisal of value, but plans and options on bring the house to market. She worked hard, often on weekends and evenings, provided good info, gave great advice on buyer proposals and questions, looked after me on auction day, and just did an all round great job

Buyer review
Highly responsive, efficient, and genuinely client-focused
3 months ago
Highly responsive, efficient, and genuinely client-focused

Helen is a very straightforward and direct person who doesn’t waste time going in circles. Through simple conversations, she quickly understands exactly what you’re looking for and recommends properties that genuinely match your needs. She’s not limited to her own listings either—she also introduces suitable options from other agents, which really reflects her professionalism and client-first approach. What impressed me most is her responsiveness, sharp instincts, and strong execution. Her follow-up is incredibly fast, and she has a keen sense of matching buyers with the right opportunities. For example, I initially attended one of her open homes, but the property didn’t quite meet our requirements. She immediately recommended another nearby option, and shortly after we left, she proactively contacted us with all the key details. When she learned we were available that same afternoon, she quickly arranged a private viewing—something we hadn’t even expected—and also introduced additional properties during the visit. Remarkably, the very home she showed us that afternoon turned out to be the one we ultimately purchased. We truly feel lucky to have met Helen, as her efficiency and proactive approach ensured we didn’t miss out on such a great opportunity. Throughout the entire process, including the auction, she provided valuable advice and strong support. What stands out is that she doesn’t just represent the vendor—she also genuinely considers the buyer’s perspective. I found her to be honest, reliable, highly efficient, and truly dedicated. I would confidently recommend her to anyone looking for a trustworthy and capable agent.

Seller review
I am lucky to have met Helen
4 months ago
I am lucky to have met Helen

From the first contact the whole procedure from woe to go was professional and efficient Great communication style Good market knowledge Very happy with negotiation skills Would recommend Helen to anyone

Buyer review
Great to deal with
4 months ago
Great to deal with

Helen and Grace were great to deal with, thorough and had all the information needed to make the purchase. Highly recommend their team.

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