Helen made buying our new home so much easier. We told her our budget and exactly what we were looking for, and she got straight to work finding a range of properties for us to view. Having everything lined up saved us so much time and made the process far easier than spending our weekends going from one open home to the next. Helen was fantastic throughout - honest, upfront and easy to deal with. We always felt we could trust what she was telling us, which mattered so much when making such a big decision. Grace was also a wonderful help, always so quick to get back to us with anything we needed. We’re very grateful to them both and would happily recommend Helen and Grace to anyone looking to buy a home.

We recently had the pleasure of working with Helen Shaw and Grace Shaw on the sale of our property at 2/13 Napoleon Avenue, Milford. Having known and trusted Helen for over 10 years, we knew we were in good hands. Helen and Grace were professional, dedicated, and supportive throughout the entire selling process. The sale wasn't without its challenges, including some unexpected drama along the way. Helen handled every situation with professionalism, patience, and confidence, always keeping us informed and helping us navigate the difficulties. Her experience and calm approach made a real difference. Both Helen and Grace worked incredibly hard and went above and beyond to make the process as smooth as possible. We genuinely appreciated their communication, attention to detail, and commitment to achieving the best possible outcome for us. Helen is, without doubt, one of the best agents on Auckland's North Shore, and together with Grace. We highly recommend Helen and Grace to anyone thinking of selling their property. Thank you both for your hard work, dedication, and outstanding service!

We have known Helen Shaw for over 10 years and have always trusted her when it comes to buying and selling properties on Auckland's North Shore. Helen recently helped us and our parents with the purchase of 2/100 East Coast Road, and once again, she provided exceptional service from beginning to end. Helen is extremely knowledgeable about the North Shore property market, professional, honest, and genuinely cares about her clients. Her experience, excellent communication, and dedication made the whole buying process smooth and stress-free. Helen is, without doubt, one of the best agents on Auckland's North Shore. We wouldn't hesitate to recommend Helen to anyone looking for an outstanding buying or selling agent. Thank you, Helen, for another wonderful experience!

Always on the ball with relevant information & answers to questions-if she didn’t know she’d find out & get back to you promptly

Helen was prompt with communication, a great problem solver and always very helpful. Nothing was too much trouble. We appreciate her work and highly recommend her to anyone contemplating selling, or buying a property. She has all the answer and solutions at her fingertips.

We had a great experience with the agent throughout the entire process. Communication was excellent—always responsive, clear, and easy to deal with. They demonstrated strong knowledge of the local market and provided practical, honest advice. Their negotiation skills were also very good, and they handled everything professionally while keeping our best interests in mind. Overall, a very smooth and positive experience, and we would happily recommend them to others.

Helen has extensive experience in real estate. She can always find suitable properties based on the needs of her clients. She is hardworking, reliable and very patient. She never gets tired of answering all kinds of questions raised by her clients. Therefore, among many real estate agencies, we chose Helen as our agent for purchasing a house. We are very much looking forward to our next cooperation

Helen worked tirelessly for over 12 months to find the perfect home for my mother and sister. She managed a unique set of requirements with professionalism, compassion and patience and went out of her way time and time again to secure the right property. Helen’s market knowledge, communication and negotiating skills were excellent and I would highly recommend her services and skills to any potential purchaser.

I saw Helen when she was running the open home for this property. Helen was friendly and extremely professional. She put in the effort to understand what I wanted to buy and how she could help. I wasn't ready to bid at the auction and Helen did an excellent job (for me and her vendor) of keeping me updated and interested as a potential buyer. When I was in a position to make an offer, Helen managed the process with the vendor smoothly. She was always super responsive and professional throughout. Helen and Grace also helped make the process straightforward after my offer was accepted. Thanks also for helping to get the property ready to be rented through Harcourts - Helen went the extra mile. I will hopefully be able to work with Helen and Grace again in the future.

Helen was fantastic throughout our purchase of our home in Mairangi Bay. She was approachable, knowledgeable and always happy to answer our questions. We never felt pressured, and she kept us well informed throughout what was a very competitive deadline sale. Her communication was excellent, and we really appreciated the effort she put into helping us secure our new home. We wouldn't hesitate to recommend Helen to anyone buying or selling property. Thank you for helping us start this exciting new chapter!

Helen and grace were very helpful

In one word, she is a professional. Prompt and efficient.