Helen's profile

Helen's reviews

  5  
Helen has 193 reviewsacross 33 different locations, showing 12.
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Helen's qualities as told by our client reviews: responsive, reliable, hard-working, honest, supportive, local expert, clear communication.
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Buyer review
Professional and Good communication
10 months ago
Professional and Good communication

Helen always provides quick response to our questions/requests, and she shared many useful info which are great help for us as a first home buyer. We are happy with this purchase. Thanks Helen and your team!

Seller review
Great Agent
11 months ago
Great Agent

Helen was recommended by a relation after she sold their property. She worked very hard and kept us updated all the way through the process of selling our home.

Buyer review
Proactive and Results-Focused Support
11 months ago
Proactive and Results-Focused Support

We viewed an open home that was our ideal but out of our budget, Helen was the listing agent. Following that viewing, Helen stayed in touch and actively suggested properties that genuinely matched our criteria—within budget and in-zone for our preferred school. She encouraged us to view the home we bought, even though we had initially dismissed it. It ended up being the right fit, and we wouldn’t have considered it without her input. We appreciated her direct approach and focus on the end goal.

Buyer review
In Helen We Trust
11 months ago
In Helen We Trust

Helen was a pleasure to deal with, timely with information, well informed and detailed in her knowledge of the property, great communicator who made it very easy to deal with and have all the information needed to make an informed bid. Went out of her way to be available or answer questions that arose during discovery. She was a true professional and ensured everyone got a great result in the process. Would highly recommend!

Seller review
Greatvwork and out come
11 months ago
Greatvwork and out come

Helen was very professional and kept us updated all the way through to the end of the sale. Always made time to speak to us. She was very knowledgeable about the area and what prices other properties had sold for. Helen was very easy to talk with and made you feel comfortable. Thank you to you and your team for a great result. We would be more than happy to recommend Helen as an agent.

Seller review
Refreshingly Honest
11 months ago
Refreshingly Honest

Helen was great to work with throughout the process. She was very personable, had great communication throughout and we loved her honesty and integrity. Helen works very hard and it showed through the work her & Grace put in through the campaign.

Seller review
The best agent period
about 1 year ago
The best agent period

We purchased a new property before selling our home, so time was of the essence. Helen was the first agent who came to our mind, and from the very first meeting, we knew we were in good hands. She quickly understood our situation and provided a clear plan, drawing from her wealth of experience. Helen is incredibly professional, courteous, and thorough. The entire campaign ran smoothly from start to finish. Getting the house market-ready on a tight timeline was daunting task, and we couldn’t have done it without her. Communication was always open and honest—Helen never overpromised, and we always felt fully informed. Despite a challenging market for sellers, we had a fantastic result in the end, thanks to Helen and Grace. They are truly the best team. We would highly recommend Helen Shaw to anyone looking for a dedicated, knowledgeable, and trustworthy real estate agent.

Buyer review
Trustworthy and dedicated
about 1 year ago
Trustworthy and dedicated

We had a great experience with Helen, an honest, dedicated and trustworthy agent with no BS who knows her stuff and worked hard for us.

Seller review
Great working with Helen
about 1 year ago
Great working with Helen

Helen was amazing to work with, friendly, professional, and really down-to-earth. Right from the start, she was honest about pricing instead of overinflating expectations just to win the listing, which I really appreciated. After every open home, she sent me detailed reports with feedback from buyers and updates on recent sales in the area, so I always knew what was happening. I honestly didn’t expect to sell at auction, but somehow it all worked out. Helen has a great network and got my house advertised everywhere, even at supermarkets. The whole process felt smooth and stress-free, and I couldn’t be happier with the result. I’d definitely work with Helen again. Thanks for making this such a positive experience!

Seller review
Top Sales Team
about 1 year ago
Top Sales Team

Helen knows the market and did an excellent job following up and getting bidders to the auction.

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