Helen Fu

Excellent communication every step of the way, leading to a fantastic result at the end.

We had a great experience working with Helen throughout the sale of our property. Communication was clear and consistent from start to finish,they kept us informed at every stage and were always quick to respond to any questions. Their market knowledge was evident in the guidance and strategy provided, helping us navigate the process with confidence. We also appreciated their strong negotiation skills and ability to manage the transaction smoothly. Overall, they were professional, reliable, and easy to work with. i would recommend Helen to anyone looking to sell their home.

Although heavy pregnant at the start of the process, it didn’t stop her commitment. Helen is a quiet achiever getting things done in the background with minimal fuss. Even after the birth of her child her dedication carried on, making sure things got finalised. I have no hesitation in recommending Helen. She an intelligent woman her knows the real estate business well.

I couldn't be happier with how Helen&Yin handled the sale of my property. From staging advice to professional photos, open houses, and handling all the paperwork, they made a stressful process feel effortless. They kept me updated every step of the way. Truly a 5-star agent.

We truly made the best choice to work with Helen Fu & Yin Yin from Browns Bay Barfoot & Thompson. Both were extremely excellent throughout the whole selling process and together they are A++. Helen's market knowledge of our area, and her professionalism are second to none. She processes much integrity & a strong working process- ethic, which allowed us to know every detail was covered. Communicating all details in an exceptional & timely way. Helen has a natural stylish flair in her approach; her working processes are seamless, with an excellent eye for getting the best quality out of a property. She continually listened carefully to us; and she focused her abilities on getting the best possible results for us, and with our home. While she is naturally intuitive, she combines this with her strategic & smart thinking; she does not miss a 'beat'. This all added up to a 110% working commitment while adding extra value to our home, making the most successful sale possible, and timeline wise- super fast too. Helen Fu is nothing less than excellent in every way. We would love opportunity to work with her again in the future.

There was little effort made to actively market our property. Numerous interested buyers had attended with varying motivations. While most people appreciated the property, factors such as affordability and job security concerns in the current market influenced their decisions. Helen managed the process in a methodical and professional manner. We received weekly updates regarding social media activity and client feedback. Our goal was to sell the property and move to Australia, which we successfully achieved. The market is currently underperforming, so achieving a price near the CV is a positive outcome. Government policies are aiming to lower house prices, meaning the longer we delay the sale, the less we are likely to receive. Barfoot & Thompson’s Property Credit option, designed to help with marketing and staging expenses, can be somewhat onerous. Property Credit involves placing a second mortgage on the property, which may give potential buyers the impression of a forced sale, possibly resulting in a lower sale price. Overall, we are very pleased with our experience working with the sales team. Many thanks again to Helen Fu and Yin Yin.