Helen's profile

Helen's reviews

  5  
Helen has 11 reviewsacross 7 different locations, showing 11.
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Seller review
smooth communication,clear explanation and very helpful
29 days ago
smooth communication,clear explanation and very helpful

We had a great experience working with Helen throughout the sale of our property. Communication was clear and consistent from start to finish,they kept us informed at every stage and were always quick to respond to any questions. Their market knowledge was evident in the guidance and strategy provided, helping us navigate the process with confidence. We also appreciated their strong negotiation skills and ability to manage the transaction smoothly. Overall, they were professional, reliable, and easy to work with. i would recommend Helen to anyone looking to sell their home.

Seller review
Dedicated Professional
about 1 month ago
Dedicated Professional

Although heavy pregnant at the start of the process, it didn’t stop her commitment. Helen is a quiet achiever getting things done in the background with minimal fuss. Even after the birth of her child her dedication carried on, making sure things got finalised. I have no hesitation in recommending Helen. She an intelligent woman her knows the real estate business well.

Seller review
Excellent work
about 1 month ago
Excellent work

I couldn't be happier with how Helen&Yin handled the sale of my property. From staging advice to professional photos, open houses, and handling all the paperwork, they made a stressful process feel effortless. They kept me updated every step of the way. Truly a 5-star agent.

Seller review
Best choice ever! to work with Helen Fu her professionalism is of an exceptional quality A++.
9 months ago
Best choice ever! to work with Helen Fu her professionalism is of an exceptional quality A++.

We truly made the best choice to work with Helen Fu & Yin Yin from Browns Bay Barfoot & Thompson. Both were extremely excellent throughout the whole selling process and together they are A++. Helen's market knowledge of our area, and her professionalism are second to none. She processes much integrity & a strong working process- ethic, which allowed us to know every detail was covered. Communicating all details in an exceptional & timely way. Helen has a natural stylish flair in her approach; her working processes are seamless, with an excellent eye for getting the best quality out of a property. She continually listened carefully to us; and she focused her abilities on getting the best possible results for us, and with our home. While she is naturally intuitive, she combines this with her strategic & smart thinking; she does not miss a 'beat'. This all added up to a 110% working commitment while adding extra value to our home, making the most successful sale possible, and timeline wise- super fast too. Helen Fu is nothing less than excellent in every way. We would love opportunity to work with her again in the future.

Seller review
It was great to work with Helen Fu & Yin Yin. They were very knowledgeable and professional.
9 months ago
It was great to work with Helen Fu & Yin Yin. They were very knowledgeable and professional.

There was little effort made to actively market our property. Numerous interested buyers had attended with varying motivations. While most people appreciated the property, factors such as affordability and job security concerns in the current market influenced their decisions. Helen managed the process in a methodical and professional manner. We received weekly updates regarding social media activity and client feedback. Our goal was to sell the property and move to Australia, which we successfully achieved. The market is currently underperforming, so achieving a price near the CV is a positive outcome. Government policies are aiming to lower house prices, meaning the longer we delay the sale, the less we are likely to receive. Barfoot & Thompson’s Property Credit option, designed to help with marketing and staging expenses, can be somewhat onerous. Property Credit involves placing a second mortgage on the property, which may give potential buyers the impression of a forced sale, possibly resulting in a lower sale price. Overall, we are very pleased with our experience working with the sales team. Many thanks again to Helen Fu and Yin Yin.

Seller review
Great results!
9 months ago
Great results!

We had a great experience selling with Helen lots of knowledge about the property market and fantastic communication throughout our campaign.

Seller review
Professional, responsive, knowledgeable—Helen Fu made selling smooth and stress-free.
10 months ago
Professional, responsive, knowledgeable—Helen Fu made selling smooth and stress-free.

I’d like to sincerely thank my real estate agent, Helen Fu, for her exceptional support in selling my property. She was professional, knowledgeable, and incredibly responsive throughout the entire process. Her attention to detail, market insight, and negotiation skills made everything smooth and stress-free. I couldn’t have asked for a better agent—highly recommended!

Buyer review
Great buyer agent to recommend
about 1 year ago
Great buyer agent to recommend

Helen was very helpful throughout the home-buying process. She was responsive and provided useful insights. She took care of us and arranged all the private or public open home times for us. Also her teammate Yin Yin was very nice and professional as well. They listened and understood what we needed. They definitely did a great job. Recommend them for anyone who wants to look for a new house 🌷🙌🔥

Seller review
Exceptional!
about 1 year ago
Exceptional!

We recently had the pleasure of working with Yin Yin and Helen from Barfoot & Thompson Browns Bay to sell our family home and purchase our new home. Helen and Yin Yin work wonderfully together as a team. We always had updates during our selling process and found them both to be professional, knowledgeable and caring. Highly recommended.

Seller review
Beyond expectation
about 1 year ago
Beyond expectation

We are truly impressed by the dedication and expertise demonstrated by YinYin&Helen of Barfoot agent. From the very beginning, they exhibited an unwavering commitment to helping us prepare the presentation. Their professionalism shone through in every interaction, as they consistently went above and beyond to address our needs and concerns. What stands out most is YinYin&Helen’s exceptional ability to tackle challenges head-on. Whether it was navigating complex paperwork, negotiating with buyers, or resolving unexpected issues during the process, they approached every obstacle with a calm and solution-oriented mindset. Their resourcefulness and determination ensured that no problem was too big to overcome. They also demonstrated remarkable attention to detail, ensuring that every aspect of the transaction was handled with precision and care. Both of them's proactive communication kept us informed at every step, making the entire process smooth and stress-free. It’s clear that they genuinely cares about their clients and takes pride in delivering exceptional service. Moreover, YinYin&Helen’s deep knowledge of the market and ability to anticipate potential hurdles were invaluable. They not only helped to present our house but also ensured that we felt confident and supported throughout the journey. In short, YinYin&Helen is a consummate professional whose problem-solving skills, perseverance, and client-focused approach make them an outstanding real estate agent. We are incredibly grateful for their hard work and highly recommend them.

Seller review
Exceptional Service and Outstanding Result – Highly Recommend!
over 1 year ago
Exceptional Service and Outstanding Result – Highly Recommend!

I recently had the pleasure of working with Helen & Yin Yin to sell my property, and I couldn't be more impressed with the service provided. From the very beginning, they demonstrated professionalism, market knowledge, and dedication to achieving the best outcome. They both communicated clearly and promptly, keeping me updated throughout every stage of the sale. What truly stood out was their genuine care for my needs, always going above and beyond to make the process as smooth as possible. I highly recommend Helen & Yin Yin to anyone looking to sell their property with confidence and peace of mind. Thank you for making this experience stress-free and successful!

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