Emma McCashin

We first met Brian at an open home and were impressed by his friendly manner and the seemingly genuine interest he showed in our situation. His follow-up was proactive without being pushy and it soon became apparent that he is the type of person we could easily work with. During the process of listing our property, Brian gave sound advice as to what work would be beneficial and what would be superfluous. He gave a realistic appraisal of the worth of our property in the current market and had local examples available for comparison. Brian focused on key features of our property that gave it a point of difference and the advertising package he collated appealed to prospective buyers so that open homes were well attended. He also facilitated many private viewings. The sale of our property was achieved after little more than a month on the market and the successful purchaser's offer was one of several presented. During the time on the market, Brian maintained timely communication with us so that we were always well informed. His practical approach and connections with local building professionals enabled him to answer questions posed by prospective buyers and were also advantageous as we progressed on to purchasing our next property. From the perspective of a buyer, Brian ensured that he made us aware of any properties coming onto the market that might suit our needs without wasting time on those that would be unsuitable. He also proved to be an effective negotiator by being honest, realistic and an effective communicator throughout the process. Although we worked mainly with Brian, he and Emma proved to be a very effective team who worked well together and whose skills complemented each other. Emma's superb efficiency and depth of knowledge of the local market were invaluable. In summary, I would not hesitate to recommend Team Emma and Brian to anyone considering entering the property market in the Nelson region and I thank them for the work completed on our behalf.

Communication under difficult circumstances.

I was really happy with the service I had from Emma, she helped me to get a fast sale for my home. I would recommend her to anyone, she is a pleasure to work with. Emma was so helpful, getting the sale of my property sorted quickly. She keep me up to date throughout the process, I am very happy with the result - Thanks Emma.

As first home buyers, we were clueless as to the process of everything. Emma talked us through all the steps and what was involved. Dealing with overseas vendors meant the time zones were different. Emma was always available and made it easy to communicate and get things done as quick as we could. Emma was professional, but also made us feel comfortable and at ease with the whole process. We felt recognised and valued, not just seen as buyer for their clients.

Selling a property can be stressful at the best of times, but our sale became significantly more complicated than anyone could have anticipated. Throughout the entire process, Brian and Emma were absolutely outstanding. From the outset, they demonstrated an excellent understanding of the local market and provided honest, practical advice that gave us confidence in every decision. Their communication was exceptional and they kept us informed at every stage, responded promptly to questions, and ensured that nothing was left uncertain. Even when there wasn't much news, they kept in touch, which made a real difference. Where they really excelled, however, was when unexpected challenges arose. The sale encountered a number of hurdles. Brian and Emma handled every issue calmly, professionally, and with remarkable patience. They remained focused on finding solutions rather than dwelling on problems, and their persistence played a huge part in keeping the transaction alive. What impressed me most was that they genuinely cared about achieving the best possible outcome for everyone involved. They balanced the interests of both buyer and seller with integrity, maintained constructive relationships throughout, and never lost sight of the end goal. Their experience and professionalism were evident in every interaction. I am sincerely grateful for everything they did to help us reach an unconditional sale despite the many obstacles along the way. I cannot recommend them highly enough. If you're looking for estate agents who are knowledgeable, trustworthy, proactive and genuinely committed to their clients, Brian and Emma are exactly the people you want representing you.

Both Emma and Dwayne were great to deal with. Had a clear understanding of the market and how to position my property for sale. Would definitely recommend them to sell your house.