Emma's profile

Emma's reviews

  4.9  
Emma has 69 reviewsacross 35 different locations, showing 12.
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Seller review
Emma and Lucy’s communication, honesty, fortitude and attitude were amazing and made things easy
almost 2 years ago
Emma and Lucy’s communication, honesty, fortitude and attitude were amazing and made things easy

We met Emma months before listing our home with her, we then randomly met at a couple of open homes along with Lucy. She would contact me every month or so to see how things were going, we then listed our property during this time with a different agent and was unimpressed with the service and the lack of priority and communication. After a month Emma called out of the blue and we decided to make the switch to Harcourts and Emma and Lucy. It was the best move we could’ve made. Their communication was amazing, they were always professional, their reporting was excellent and the extra effort they put in to following up prospective purchasers gave us real confidence. They were always honest and we could really see the effort put in. We noticed Emma doesn’t just stop after the sale at auction, we had some issues with the purchaser and she was constantly on the phone. Following up and trying to sort it out with the purchasers agent. Although we didn’t have smooth sailing this was in no way our agents fault and we couldn’t be more thankful for the extra effort they both put in. For these reasons I highly recommend. They’re amazing.

Buyer review
Professionalism at its best!
about 2 years ago
Professionalism at its best!

Emma is a very enthusiastic professional realtor which we believe is a great asset to Harcourts. Emma is not your normal 9 to 5 person who will only work during these hours, if you call her at 10pm Emma will respond your call. We felt we are in really good hands through the whole sales process. Emma is very transparent, honest and one of the most bubbliest personality you would meet and is very consistent with this. Communication and speedy times responses is one of many great assets of Emma. You never have to remind Emma anything twice.She has made this whole process easy and a smooth sailing.We would not hesitate to recommend or use Emma in the very near future. Thanks to Emma we are enjoying our dream house.

Seller review
Super easy
about 2 years ago
Super easy

Emma has provided us with a quick sale, awesome drive throughout the process, she’s thorough and has made the journey super easy. Would highly recommend Emma

Seller review
Thoughtful and personable
about 2 years ago
Thoughtful and personable

We had the pleasure of working with Emma to sell our home and we were very happy with the experience. From start to finish, she was an excellent communicator, always keeping us informed and explaining each step of the process clearly. Her thoughtful and personalised approach made us feel like we were her top priority, and she truly listened to our needs. Emma went above and beyond to ensure a smooth and successful sale. We highly recommend her to anyone looking to buy or sell a property. Thanks for all your hard work to find us the right buyer :)

Seller review
Above & Beyond
about 2 years ago
Above & Beyond

Emma and Lucy were a great team, they went above and beyond for a great auction day result. Their communication and coordinating with me was exemplary and they were a pleasure to work with. Thank you very much ladies.

Buyer review
Excellent to work with
over 2 years ago
Excellent to work with

Emma is great at what she does and really knows her stuff! Great with communication.

Seller review
Amazing agent
over 2 years ago
Amazing agent

Emma was such a great agent to deal with. She made everything easy, was super helpful and she was great at communicating everything with us the whole time. Emma was really personable and made the effort to get to know us and the kids as well, and we feel she definitely went the extra mile whenever it was needed. She is a super agent and we will for sure recommend her to anyone looking to sell (or buy!)

Buyer review
Highly recommend
over 2 years ago
Highly recommend

Emma is well organised, honest and looks after both sellers and buyers fairly. We have really appreciated Emma’s hardwork, understanding and lovely personality.

Buyer review
Fantastic service
over 2 years ago
Fantastic service

We had been looking for a new property, we met Emma at one of her open homes a few years ago and bumped into her recently We talked to Emma about what we were looking for and our specific needs in our new property. With her market knowledge and experience, she was able to find us a property that suited our family Emma was so lovely and nice to deal with and I would recommend her to anyone selling or buying a property Thank you Emma!

Buyer review
Fantastic service
over 2 years ago
Fantastic service

We had the pleasure of meeting Emma at an open home while searching for our dream property. From the very beginning, Emma was exceptional in keeping us at the forefront of her mind whenever a suitable property came up. She ultimately found us an off-market property that we absolutely loved. From start to finish, Emma went above and beyond to make the entire process as easy and stress-free as possible. She was incredibly helpful whenever any problems arose, offering solutions and support at every step. Her dedication and professionalism were evident throughout. We were so impressed with Emma’s service that when it came time to sell our property, there was no question that we wanted her to be our agent. Her expertise, attention to detail, and genuine care made the entire experience enjoyable and seamless. Thank you again, Emma, for everything you’ve done for us. We highly recommend your services to anyone looking to buy or sell a property.

Seller review
Couldn't ask for anyone better
over 2 years ago
Couldn't ask for anyone better

I would thoroughly recommend Emma if you are looking to sell or purchase a new home. She is very conscientious, hard working, excellent communication skills and goes beyond what you would expect from a normal real estate agent, to assist you whilst going through Such a stressful process. She put our minds at ease through out the whole way. Emma has sold two properties for us, she made the process so easy, emma is very honest and is excellent at giving sound advice. We could trust impeccably. We would have no hesitancy to recommend Emma to friend’s family or even someone on the street.

Seller review
Definitely reccomend Emma
over 2 years ago
Definitely reccomend Emma

So glad we chose Emma. She was very proactive, kept us informed and made the whole process stress-free. We definitely reccomend Emma to anyone selling their home.

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