Emma's profile

Emma's reviews

  5  
Emma has 60 reviewsacross 31 different locations, showing 12.
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Emma's qualities as told by our client reviews: well-prepared, supportive, friendly, empathetic, local expert, dedicated, clear communication.
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Buyer review
Emma's onto it
over 1 year ago
Emma's onto it

We were really impressed with Emma's communication during the process of buying a home recently. Emma always followed through on what she said she'd do and was proactive in providing us with information and checking in with us. Open homes always seemed to fall on perfect weather days / times, so the weather-gods must be impressed by her too.

Seller review
Kind, Energetic and Keen to get your house sold.
over 1 year ago
Kind, Energetic and Keen to get your house sold.

Emma is kind, friendly and excited to provide a great result. Through a tricky market Emma managed to find us a great deal with great buyers. We chose Emma to sell our house as she has a good proven record of listings & sold properties with a great variety of properties sold, She didn't come across as your typical real estate shark which stood out for us. She's highly focused on the needs of her clients and was a pleasure to deal with.

Buyer review
Communication, Dedication, Support
over 1 year ago
Communication, Dedication, Support

We had a very complicated sale of our property which was at no fault our agents, Emma and Lucy. I don’t believe we would have had the same supportive and dedicated approach to our difficult sale if we had gone with different agents. Despite the obstacles, they remained positive and determined, going above and beyond to ensure we felt supported every step of the way. Their expertise and dedication were invaluable, and we are so grateful for their hard work. Their support and kindness made all the difference during a stressful time. They took the time to listen to our concerns and were always there to provide guidance and reassurance. They exceeded the expectations of a typical real estate agent, demonstrating their exceptional character and commitment to their clients. This level of service not only ensures they’ll have customers for life, but I also believe their hard-work and positive attitude will secure them many repeat clients.

Seller review
Emma and Lucy’s communication, honesty, fortitude and attitude were amazing and made things easy
over 1 year ago
Emma and Lucy’s communication, honesty, fortitude and attitude were amazing and made things easy

We met Emma months before listing our home with her, we then randomly met at a couple of open homes along with Lucy. She would contact me every month or so to see how things were going, we then listed our property during this time with a different agent and was unimpressed with the service and the lack of priority and communication. After a month Emma called out of the blue and we decided to make the switch to Harcourts and Emma and Lucy. It was the best move we could’ve made. Their communication was amazing, they were always professional, their reporting was excellent and the extra effort they put in to following up prospective purchasers gave us real confidence. They were always honest and we could really see the effort put in. We noticed Emma doesn’t just stop after the sale at auction, we had some issues with the purchaser and she was constantly on the phone. Following up and trying to sort it out with the purchasers agent. Although we didn’t have smooth sailing this was in no way our agents fault and we couldn’t be more thankful for the extra effort they both put in. For these reasons I highly recommend. They’re amazing.

Buyer review
Professionalism at its best!
over 1 year ago
Professionalism at its best!

Emma is a very enthusiastic professional realtor which we believe is a great asset to Harcourts. Emma is not your normal 9 to 5 person who will only work during these hours, if you call her at 10pm Emma will respond your call. We felt we are in really good hands through the whole sales process. Emma is very transparent, honest and one of the most bubbliest personality you would meet and is very consistent with this. Communication and speedy times responses is one of many great assets of Emma. You never have to remind Emma anything twice.She has made this whole process easy and a smooth sailing.We would not hesitate to recommend or use Emma in the very near future. Thanks to Emma we are enjoying our dream house.

Seller review
Super easy
over 1 year ago
Super easy

Emma has provided us with a quick sale, awesome drive throughout the process, she’s thorough and has made the journey super easy. Would highly recommend Emma

Seller review
Thoughtful and personable
over 1 year ago
Thoughtful and personable

We had the pleasure of working with Emma to sell our home and we were very happy with the experience. From start to finish, she was an excellent communicator, always keeping us informed and explaining each step of the process clearly. Her thoughtful and personalised approach made us feel like we were her top priority, and she truly listened to our needs. Emma went above and beyond to ensure a smooth and successful sale. We highly recommend her to anyone looking to buy or sell a property. Thanks for all your hard work to find us the right buyer :)

Seller review
Above & Beyond
almost 2 years ago
Above & Beyond

Emma and Lucy were a great team, they went above and beyond for a great auction day result. Their communication and coordinating with me was exemplary and they were a pleasure to work with. Thank you very much ladies.

Buyer review
Excellent to work with
about 2 years ago
Excellent to work with

Emma is great at what she does and really knows her stuff! Great with communication.

Seller review
Amazing agent
about 2 years ago
Amazing agent

Emma was such a great agent to deal with. She made everything easy, was super helpful and she was great at communicating everything with us the whole time. Emma was really personable and made the effort to get to know us and the kids as well, and we feel she definitely went the extra mile whenever it was needed. She is a super agent and we will for sure recommend her to anyone looking to sell (or buy!)

Buyer review
Highly recommend
about 2 years ago
Highly recommend

Emma is well organised, honest and looks after both sellers and buyers fairly. We have really appreciated Emma’s hardwork, understanding and lovely personality.

Buyer review
Fantastic service
about 2 years ago
Fantastic service

We had been looking for a new property, we met Emma at one of her open homes a few years ago and bumped into her recently We talked to Emma about what we were looking for and our specific needs in our new property. With her market knowledge and experience, she was able to find us a property that suited our family Emma was so lovely and nice to deal with and I would recommend her to anyone selling or buying a property Thank you Emma!

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