Emma and Lucy’s communication, honesty, fortitude and attitude were amazing and made things easy
We met Emma months before listing our home with her, we then randomly met at a couple of open homes along with Lucy. She would contact me every month or so to see how things were going, we then listed our property during this time with a different agent and was unimpressed with the service and the lack of priority and communication. After a month Emma called out of the blue and we decided to make the switch to Harcourts and Emma and Lucy. It was the best move we could’ve made. Their communication was amazing, they were always professional, their reporting was excellent and the extra effort they put in to following up prospective purchasers gave us real confidence. They were always honest and we could really see the effort put in. We noticed Emma doesn’t just stop after the sale at auction, we had some issues with the purchaser and she was constantly on the phone. Following up and trying to sort it out with the purchasers agent. Although we didn’t have smooth sailing this was in no way our agents fault and we couldn’t be more thankful for the extra effort they both put in. For these reasons I highly recommend. They’re amazing.