The agents were friendly enough and maintained communication throughout the process, which I appreciated. They are pleasant people and in general I didn’t have issues with my interactions with them. However, there were a few frustrations that left me feeling underwhelmed. When trying to sign me as a vendor, they were more than happy to come to my place after hours and work around my schedule. But once I’d signed on, that flexibility seemed to go away. I was asked to do things like signing auction documents in person at their office, which felt like a clear shift in priority. The listing description for the house read like it was generated by ChatGPT — generic and impersonal. It didn’t really capture the unique features of the property, so I rewrote it myself. There was also a lot of vague talk and hedging when it came to market insight. I was told things like, “houses like this could often get 10–20 viewings on a weekend,” but also “no guarantees.” It felt like they wanted to sound confident without committing to anything meaningful. I felt pressured into choosing auction as the sales method, even though it didn’t suit the current market. The agency was running a big auction day, with 20 properties listed — presumably after giving the same pitch to all those vendors. Less than half sold. The auctioneer came across as pushy, trying to get me to drop my reserve just to sell it to the sole bidder. Ultimately, it didn’t sell at auction — it sold later through negotiation, which I’d suggested would be the better option from the beginning. I’m not saying the agents didn’t contribute to the sale in some way, but it’s hard to justify over $27,000 in commission and marketing fees. You could probably handle it yourself, offer the property at a lower price to attract buyers, and still come out ahead financially. Also, when the sold sign was put on my house, I was randomly asked to shoot a video promoting the service - I felt uncomfortable but did it anyway.

Craig was a great agent. He was always available to answer any questions and willing to come out at any time. He kept in touch the while time (even when on holiday in Samoa). Good liaison with buyer. Would recommend to any vendor.

It was a no brainer to enlist Craig as our agent when we decided to sell our house. We had met Craig as he pounded our local streets knocking on doors and informing us of houses that had sold/ inquiring as to whether we would be interested in selling. Craig is very up to date with all the sales in the area so we knew he would be well informed to help us. Craig is extremely pleasant and caring and has empathy for us during the stresses involved in selling. We always felt listened to and considered every step of the way. We have no hesitation in recommending Craig to anyone wishing to embark on the selling journey

Craig knocked on our door, informing neighbours about a house for sale on the street. From the firs impression, I noted that Craig was friendly, approachable and understanding. He wasn't pushy at all, and took time out to hear our situation. Craig worked with us and around us, offered us helpful advice from start to finish. There were some curve balls along the way, but together with Shelza, this team helped us achieve what we needed. Thank you Craig and Shelza for your positivity, encouragement and support through the whole process.

I had the pleasure of working with Craig and his team in purchasing my first home. His professionalism, expertise, and dedication to his clients are truly impressive. Craig went above and beyond to ensure a smooth and stress-free deal. I highly recommend Craig Martin to anyone looking for a reliable property agent. He truly deserves a 5-stars.

Our heartfelt thanks to Craig, we finally made it. We are so grateful for his and Shelza’s understanding of our situation in balancing our needs and the requirements of marketing the property. The communication was always responded to and any adjustments duly made.

Very grateful to have met Craig who helped our young family in finding our first home. Kept in contact, even just to catch up and check in. Went above and beyond to get us into a house we loved

We recently had the pleasure of working with Craig, and we can't recommend him highly enough. From the very beginning, his friendly and welcoming nature made us feel at ease, and his persistence and tenacity throughout the entire process was nothing short of impressive. Craig's communication was transparent, clear, and frequent, which helped build trust and kept us in the loop without ever feeling overwhelmed. His expertise and advice were invaluable, and we always felt he had our best interests at heart. Craig's genuine warmth and enthusiasm made the experience enjoyable and stress-free. We are incredibly grateful for his hard work, and we would not hesitate to recommend him to anyone looking for a top-notch real estate agent. Thank you, Craig, for everything! Ngā mihi nui ki a koe mō tōu kaha me tōu manawanui i roto i tō mātou haerenga .

Before we chose to sell our home, I wasn’t sure where to start. There was worries and wonders if we were able to sell our home. But with the help of our devoted agencies Graig and Shelza, we were able to sell our home faster than expected.

We found working with Craig to be a pleasant experience. Craig was enthusiastic about selling our home in a slow market and threw lots of energy into both the marketing and upcoming auction. We were kept informed constantly and appreciated the weekly updates. The final result was that we were able to sell at auction. We have no hesitation in recommending Craig as your real estate agent.

I recently sold my Orere Point property and having Craig Martin from Harcourts as my Real Estate guy made the process far less stressful. I found him very easy to get on with. Thank you Craig.

We had a long and complex negotiation process to get this property! Craig persevered and ensured we reached an agreement where all parties were happy. He is professional and dedicated and we would recommend him and Shelza Sharma to anyone looking to engage an agent. Thanks Craig for all your hard work!