Brilliant communication from start to finish — from the initial discussions right through to taking full charge of the property sale and successfully completing the transaction. Usha and I have known Caroline for nearly two decades and have trusted her with several property transactions over the years. Caroline’s market knowledge, confidence, and professionalism are exceptional. She is strong in her opinions, but time and again she proves to be absolutely right. This particular transaction, managed by the Caroline and Steve team, was a challenging journey that pushed us beyond our comfort zone. Their guidance, negotiation skills, and strategic advice gave us the confidence to proceed with the auction process, and the outcome exceeded expectations for everyone involved. Thank you, Caroline and Steve, for your dedication, expertise, and unwavering support. We will always return to you for all our property transactions and would highly recommend you to anyone looking for trusted real estate professionals.

Caroline and Steve were awesome to work with. Excellent communication, I loved their attention to detail, plenty of good sound advice. I felt my property was in the hands of very skilled agents. I would happily work with them again - so professional.

We would like to take this opportunity to thank RAYWHITE REMUERA agents Caroline Yau & Steve Williams for marketing our property by representing not only for us as sellers but also for buyers by advising us of what would be best way to showcase the unit so it appeals to buyers and keeping the initial outlay cost to minimum while maximising the potential that the property has to offer prospective buyers From start to finish they came up with a plan & strategy with excellent communication keeping us upto date with data and online feeds from various platforms. I commend their expertise and extensive knowledge in this area and would highly recommend them to anyone who is serious about selling or buying their next home. Once again thankyou for the amazing team work.

I have to say Caroline and Steve are the most professional and dedicated agent among my 26 years of life in Auckland, New Zealand. Caroline has been very helpful and supportive from the very beginning of our experience. We did the whole process in a very rush pace as we found out this property only just on its last open home weekend. Caroline has been very accommodative and flexible, also emphasized to us how important we need to stick to our plan. She hasnever push us to make decision, instead always start from our perspective, which we feel very comfortable and made the stressful process of property purchase a breeze. We are very grateful that Caroline is always there to support and not only to the vendor but also to us as purchaser. Sincerely thank you.

Steve communicated very clearly with his extensive experience selling in Grey Lynn, ably supported by Caroline. Very easy team to work with.

Caroline and Steve helped us to purchase property around the Christmas rush, and were incredible. We worked mostly with Caroline, who is extremely competent at providing buyer agent services. Caroline was extremely dedicated to helping us and provided assistance at any time of any day! We were impressed with how responsive and contactable she was, and she went above and beyond to ensure we were happy, even after we “settled”. They are knowledgeable around areas and are well connected. We highly recommend the team and our experience has been fantastic.

Steve and Caroline were yet again excellent. I have used them multiple times to buy and sell, and on this occasion, it is was to sell. Their guidance, advice and incredible work ethic to go the extra mile was first class. They ran a great campaign, with transparent and constant communication and led the process through out. They made it simple and easy, but at the end of day it is the result that matters and house sold under the hammer at auction!

We are very grateful to Caroline and Steve for their help in the recent sale of our family property in Remuera. From the initial consultation, to the auction day, the team remained patient and caring to my elderly parents and to myself keeping us informed and giving us professional advice in terms of the work required to be done before the open home day. They worked so hard helping us to get our property to a position fit for auction giving us a complete peace of mind. Throughout the viewing process, they kept us up to date with the market movement, and fed back to us regularly on potential buyers' comments and expectations. We were well informed of the types of buyers before and on the auction day. They also helped us understand the importance of setting the right reserve price going into the auction. Although it was disappointed to realise we were selling in a downward market, they gave us the confidence in them to achieve the best possible price. We appreciated their honest advice, and were pleased with the outcome of the auction, which saw high activities of bidding on the day among an unexpected large number of buyers. We are certain that without their help this would not be possible in the current market (as there were no or very little bidding for the other properties being auctioned on the same day). Thank you once again, Caroline and Steve!

Both Caroline & Steve were very professional and committed to helping us find our home. They really took the time to understand our requirements and showed us countless open homes that would appeal to us. We really appreciated the extra effort with strategies to help us be successful at auctions. Highly recommend both Caroline & Steve!

1 year, 2 years, 3 years all no no no It took us 4 years to brought the house that we fell in love with. Caroline was there for all during these 4 years and never give it up, even in the dark days that we lost hope but she was always there for us! I believe the hard work and professional service from Caroline and her team is another level and this is level that we had never experienced with any other agents from NZ before! For me, Caroline and Steve is a premium gold 5 star plus service

We had the pleasure of working with Caroline & Steve during the purchase of our home, and we couldn’t be more grateful for their support throughout the entire process. They were incredibly helpful, consistently responsive, and always willing to go the extra mile. No question was ever too small, and Caroline & Steve's communication were always prompt and reassuring, something we truly appreciated during such an important milestone. If we ever decide to sell our property in the future, we will without a doubt be choosing Caroline & Steve as our agents!

I would like to express my heartfelt thanks to Caroline and Steve for their outstanding work in selling my terraced property at 102B Celtic Crescent, Ellerslie. In today’s slow and challenging market, selling a terraced property can be more difficult than a stand-alone home, and I truly appreciate the persistence, dedication, and professionalism they showed throughout the process. From running three well-organised open homes each week (always right on time) to following up diligently with buyers and their solicitor to ensure the deposit was paid promptly, Caroline and Steve consistently went above and beyond their responsibilities. Their communication, attention to detail, and genuine care gave me confidence every step of the way. I’m very grateful for the excellent result they achieved and would not hesitate to recommend their services to anyone looking to sell their home in today's market.