Caroline's profile

Caroline's reviews

  5  
Caroline has 120 reviewsacross 26 different locations, showing 12.
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Caroline's qualities as told by our client reviews: hard-working, reliable, detail-oriented, well-prepared, supportive, local expert, clear communication.
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Buyer review
Prompt, and professional service!
about 2 years ago
Prompt, and professional service!

Caroline and Steve are very prompt at following up on our requests and communication is very good between us and the vendor, overall the experience is superb!

Buyer review
Very happy buyers
about 2 years ago
Very happy buyers

Caroline made the buying process very easy and was very supportive post-purchase too.

Seller review
Above and Beyond
about 2 years ago
Above and Beyond

Caroline and Steve have been incredible in the process of me selling my house. To say the least they have been patient, accommodating, efficient and incredibly understanding throughout the whole process. They’re not agents who just want to “make a deal” but they care about your situation, they think for you while also balancing the market needs/trends to make sure you are looked after, updated with trends and know what to expect. They are very effective communicators and attentive to your needs. In summary, they go above and beyond and would definitely return to them to buy or sell houses. Thank you Caroline and Steve for your time, effort and hard work on helping me sell my house.

Seller review
No Stone Unturned
over 2 years ago
No Stone Unturned

I first met Caroline and Steve when I purchased 10A Muir Road back in 2018, and was very impressed with their services. That was my first time purchasing a home in New Zealand, and they guided me through the entire journey, providing the professional advice I badly needed as a new immigrant. They made my first home purchase smooth and stress-free. Six months ago, I decided to upsize in the area, and once again, Caroline and Steve worked tirelessly, ultimately helping me secure my new home at auction. Their expertise in formulating the right strategy to win the auction without pressuring me was invaluable. When it came to selling my home, I had no hesitation in engaging them, knowing I would be in safe hands. From presenting an honest appraisal to getting my house ready for the market, they were well-organized and meticulous at every step. They recommended DMI Staging, and they didn’t disappoint. My property looked so amazing, I almost wanted to keep it. Their prompt updates and weekly reports kept me very well-informed about market feedback and buyers’ situations. Their willingness to work with all other Agents, offering them a generous commission split, assured me that no stone was left unturned. Whether you are planning to sell or purchase, I highly recommend Caroline and Steve. The Difference certainly is in the Detail.

Seller review
No Stone Unturned
over 2 years ago
No Stone Unturned

I first met Caroline and Steve when I purchased 10A Muir Road back in 2018, and was very impressed with their services. That was my first time purchasing a home in New Zealand, and they guided me through the entire journey, providing the professional advice I badly needed as a new immigrant. They made my first home purchase smooth and stress-free. Six months ago, I decided to upsize in the area, and once again, Caroline and Steve worked tirelessly, ultimately helping me secure my new home at auction. Their expertise in formulating the right strategy to win the auction without pressuring me was invaluable. When it came to selling my home, I had no hesitation in engaging them, knowing I would be in safe hands. From presenting an honest appraisal to getting my house ready for the market, they were well-organized and meticulous at every step. They recommended DMI Staging, and they didn’t disappoint. My property looked so amazing, I almost wanted to keep it. Their prompt updates and weekly reports kept me very well-informed about market feedback and buyers’ situations. Their willingness to work with all other Agents, offering them a generous commission split, assured me that no stone was left unturned. Whether you are planning to sell or purchase, I highly recommend Caroline and Steve. The Difference certainly is in the Detail.

Seller review
Letter of Thanks
over 2 years ago
Letter of Thanks

Dear Caroline and Steve, I hope this message finds you well. I wanted to take a moment to express my deepest gratitude for your outstanding efforts and dedication in selling my property. Your hard work and attention to detail truly made all the difference, and I am incredibly grateful for everything you have done. From the very beginning, you provided an honest and realistic appraisal of the property, setting the stage for a successful sale. Your advice and coordination of pre-marketing preparation work, including painting, patch-up work, lighting replacements, landscaping, and staging, were instrumental in showcasing the property in its best light and attracting potential buyers. I especially appreciated the meticulous weekly reports and up-to-the-minute updates you provided throughout the process. Your attention to detail in all aspects of the sale was evident, and it gave me great confidence that my property was in capable hands. Your excellent communication skills and effective management of buyers were key factors in the success of the sale. I was impressed by your willingness to collaborate with other agents and offer them a generous split, a gesture that sets you apart from the rest. Overall, I cannot thank you enough for your hard work, professionalism, and dedication. Thanks to your efforts, my property sold for 14% above the CV price, exceeding all expectations. I would not hesitate to recommend your services to anyone in need of a top-notch real estate team. Thank you once again for everything you have done. I wish you continued success in all your future endeavors. Warm regards, Nina

Seller review
A dedicated agent
over 2 years ago
A dedicated agent

We appreciate all your help in selling our home. Your marketing strategies, negotiation skills, and attention to detail made the process easy and lucrative for us, and we couldn't be happier we chose you to sell our property. We will refer you and Steven to my friends, family, and colleagues who need real estate assistance in the future. Thank you again for your hard work and expertise. You're a rock star! Qun and Jason

Buyer review
Hardworking professionals ensuring the work is done right
over 2 years ago
Hardworking professionals ensuring the work is done right

Caroline and Steve have been extremely communicative and helpful in understanding the process and always checking in to make things are ticking along no matter the time, I’m grateful for the work they did to make this a reality and the smooth process it was, making communication easy and always answering my queries.

Seller review
Experienced agents who go the extra mile to deliver a great result - and lovely people to deal with
over 2 years ago
Experienced agents who go the extra mile to deliver a great result - and lovely people to deal with

As overseas vendors we particularly required sales agents with a strong track record and that we could absolutely trust. From the outset Steve & Caroline provide us with great market intelligence and solid advice. We really liked their well informed conviction which we know is backed up be their deep experience. They couldn’t have been more helpful & communicative throughout the sales process and went above and beyond our expectations in so many ways. Through relationship building on the buyer side they were able to deliver a fantastic result for us at auction - in a very tough market. We have no hesitation in recommending Steve and Caroline - hugely effective and great people to have on your side

Buyer review
Feeling Blessed
over 2 years ago
Feeling Blessed

We are delighted to celebrate our 9th anniversary living in our little Dream Palace. No words can express our thankfulness to Caroline & Steve, they worked extra miles to find a "HOME" for us! A "PERFECT HOME" & a "HOME SWEET HOME" for us nine years ago!

Seller review
Very good experience
over 2 years ago
Very good experience

Caroline and steven working very hard for sell our property , very detail on each task . Recommended

Seller review
Going the Extra mile is standard service!
almost 3 years ago
Going the Extra mile is standard service!

Steve and Caroline are the epitome of superior service. At every step they were supportive, honest and made every effort to get the best outcome for our property. Communication is a major strength of their agency with a willingness to ensure the property is presented to its maximum. Their contacts and advice were spot on in every area with Steve exhibiting his experience and extensive property contacts.

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