Carole's profile

Carole's reviews

  4.9  
Carole has 30 reviewsacross 11 different locations, showing 12.
over 2 years ago
Personable and professional

We were selling my late Uncle's house, and trying to sell a house in Palmerston North when you live in Auckland can be a little daunting, but Carole made the process very smooth and stress-free. She has a friendly manner, a wealth of knowledge, and her communication was great - we were well informed along the way about what was happening. We were sold within about a week and a half which was exceptional. I would highly recommend Carole to anyone who is considering selling their home.

over 2 years ago
Exceptional!

Carole was both professional and personable. As a first home buyer, she patiently answered any questions and went above and beyond to help facilitate due diligence on the property prior to purchasing. Carole's communication was exceptional throughout the entire process. She was proactive and ensured information was quickly passed on or actioned as needed. Carole clearly has a heart for the industry as well as in-depth knowledge and expertise. Thanks Carole - it was an absolute pleasure working with you to achieve the goal of purchasing a house!

almost 3 years ago
Fantastic service

Carole was knowledgeable and made sure I understood the entire process. Thanks.

almost 3 years ago
Couldn't have wished for better

I was selling my PN home from Auckland. I have a proerty manager friend at Harcourts in Auckland who recommend a contact in PN. That contact went to see the home with Carole and both the contact and Carole sent reports back. Carole kept in touch and then we made the decision to sell. Carole was incredibly knowledgeable and helpful with all the required forms, how to complete them and engaging a solicitor and everything we needed to consider. Once the forms were done she then continually kept us up to date with progress regarding open homes, viewing numbers and their level of genuine interest. We then received three offers simultaneously so she went through all of the pros and cons of each, answering numerous questions and covering all scenarios and options to help us to decide on how to proceed. Carole assisted us through the negotiations on our preferred contract until agreement was reached. There were some difficulties on our title that we were unaware of that had to be overcome. Carole kept in regular contact and offered knowledgeable experience with both ourselves and the purchaser so each remain engaged, focused and positive about resolution. Although slightly delayed, settlement was achieved with Carole staying in contact throughout the day with a big congratulations at the end. I was so impressed with Carole, especially as we chose her 'sight unseen' as it were. I was lucky enough to meet her once when I flew down to help clear out the property and she was so helpful and relatable. The property needed a thorough clean and she recommended one of her contacts and they turned out to be amazing and well priced also. Just simply an all round great mainly remote experience and I couldn't have wished for better. I will recommend her immediately to any of my PN friends if the need arises.

about 3 years ago
Experienced, reliable and trustworthy

Carole is the epitome of the professional, reliable and trustworthy agent. She is warm and friendly, and genuinely cares for her clients. We have sold two houses through Carole and couldn’t recommend her enough. We’re so grateful for her expertise!

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