Carole's profile

Carole's reviews

  4.9  
Carole has 25 reviewsacross 10 different locations, showing 12.
over 1 year ago
Communication /knowledge

Our experience in selling our home took a little longer than expected as the market and values decreased..Carole kept us up to date. Regularly phoned and gave honest feedback.. Carole has an abundance of knowledge and was very professional through out this process ..

over 1 year ago
Easy and professional

Carole responded to all of my questions promptly and helped organise a builders report for me when a builder was not responding. She was very helpful and easy to communicate with!!! Definitely recommend her.

over 1 year ago
Service, efficiency, results

Carole Hoffman's experience and knowledge ensured a quick and seamless sale which exceeded expectations. Carol's knowledge and advice has helped us transition to a new property, which meets our goals as a family.

almost 2 years ago
Excellent Communication

Carole was fantastic to work with. She was always willing to take calls, send messages, and meet with me outside of usual business hours. As an inexperienced buyer, she explained everything in a way that I understood, and gave me advice when required. Highly recommend Carole as your agent!

about 2 years ago
Buying a first home

The team at harcourts were very helpful in finding our first home and made it a very easy process with lots of communication and updates along the way. Thanks especially to Michelle boddy.

about 2 years ago
A very good, positive experience. Not always possible when dealing with real estate.

Carole was very welcoming at all times making you feel at ease, not easy to do because of the various pressures that arise when you are buying a new home. She was positive in her communication, making reminders of process, but not being pushy. She was always easy to get hold of when we had a question or wished to make a comment, this was not always at the most convenient of times. She understands the enormity of purchasing real estate, and the pressures that this creates, for the vendor and buyer alike. She was working for the vendor, but we also had the feeling she was working for us as well. She managed to steer the course of this real estate purchase extremely well.

about 2 years ago
Personable and professional

We were selling my late Uncle's house, and trying to sell a house in Palmerston North when you live in Auckland can be a little daunting, but Carole made the process very smooth and stress-free. She has a friendly manner, a wealth of knowledge, and her communication was great - we were well informed along the way about what was happening. We were sold within about a week and a half which was exceptional. I would highly recommend Carole to anyone who is considering selling their home.

over 2 years ago
Exceptional!

Carole was both professional and personable. As a first home buyer, she patiently answered any questions and went above and beyond to help facilitate due diligence on the property prior to purchasing. Carole's communication was exceptional throughout the entire process. She was proactive and ensured information was quickly passed on or actioned as needed. Carole clearly has a heart for the industry as well as in-depth knowledge and expertise. Thanks Carole - it was an absolute pleasure working with you to achieve the goal of purchasing a house!

over 2 years ago
Fantastic service

Carole was knowledgeable and made sure I understood the entire process. Thanks.

over 2 years ago
Couldn't have wished for better

I was selling my PN home from Auckland. I have a proerty manager friend at Harcourts in Auckland who recommend a contact in PN. That contact went to see the home with Carole and both the contact and Carole sent reports back. Carole kept in touch and then we made the decision to sell. Carole was incredibly knowledgeable and helpful with all the required forms, how to complete them and engaging a solicitor and everything we needed to consider. Once the forms were done she then continually kept us up to date with progress regarding open homes, viewing numbers and their level of genuine interest. We then received three offers simultaneously so she went through all of the pros and cons of each, answering numerous questions and covering all scenarios and options to help us to decide on how to proceed. Carole assisted us through the negotiations on our preferred contract until agreement was reached. There were some difficulties on our title that we were unaware of that had to be overcome. Carole kept in regular contact and offered knowledgeable experience with both ourselves and the purchaser so each remain engaged, focused and positive about resolution. Although slightly delayed, settlement was achieved with Carole staying in contact throughout the day with a big congratulations at the end. I was so impressed with Carole, especially as we chose her 'sight unseen' as it were. I was lucky enough to meet her once when I flew down to help clear out the property and she was so helpful and relatable. The property needed a thorough clean and she recommended one of her contacts and they turned out to be amazing and well priced also. Just simply an all round great mainly remote experience and I couldn't have wished for better. I will recommend her immediately to any of my PN friends if the need arises.

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