The house we purchased was beautifully presented, staged perfectly. I viewed the house 4 or 5 times and had any queries swiftly answered. The deadline sale offer was in our favour (5 offers presented). Great team to work with, very happy and definitely recommend the Ben & Gary Potter team.
We had a fantastic experience working with Ben Potter when buying our first home. He kept us regularly updated, was always quick to reply, and available for any questions we had. Negotiations are never fun, but Ben supported us throughout and ensured all dealings felt fair and honest. His professional yet personable approach made it a great experience. Can’t wait to move into our new home! Highly recommend.
I couldn't recommend Gary and Ben Potter enough to sell your home. Their energy, enthusiasm and positivity is contagious and they leave no stone unturned to get to the desired result. As well as being professional, they are friendly and supportive 100% of the way. I highly recommend Gary and Ben to anyone wanting to sell their house.
Ben was great throughout our longer settlement period. He was always happy to sort our requests and even popped into the house himself to get some info we needed to save us a trip. Thanks Ben!
Having recently put our home of over 40 years on the market, we found the team of Ben and Gary Potter to be professional in their approach to presentation of our property, assisting with the stagers, communication with ourselves, along with Ben having the technical skills to present the property via those methods. We were doing a Deadline sale, at Gary and Ben's suggestion, and they managed to present five great offers on the table for our approval in a very short space of time. I would highly recommend the team of Gary and Ben Potter to others looking for Real Estate Agents to assist in the sale of their property, as their meticulous attention to presentation of your property is above and beyond. It has been a pleasure dealing with Ben and Gary Potter.
Ben Potter has been a communicative and helpful agent. Nothing is too much trouble for Ben. He responds promptly and is always willing to go the extra mile. Ben is ambitious in a good way and I recommend him as an agent.
My partner and I dealt with Ben multiple times over a prolonged two-year search for the right property for us. He was always friendly, professional, and straightforward. A prompt communicator, and a persuasive negotiator when it came to making a case for the value/upsides of a given property/trying to find a deal that worked for both parties. We felt we were treated fairly and honestly in our dealings. Throughout our search, Ben kept us on his radar and was very helpful in bringing properties to our attention and acting as a sounding board on listings we were looking at. In the end, we were delighted to purchase a property from Ben. We ended up paying a bit more than we had set out to, to get the right property, but we were very happy with the end result.
Ben and team acted as the agent for the house we purchased in Bayswater. As the couple we purchased from were elderly, Ben went above and beyond with his communication and probably racked up a few car miles travelling to Bayswater to meet with the sellers and discuss changes. Ben was quick to respond to us, quick with documentation changes, and was extremely helpful every step of the way.
Ben was always available to answer our questions and kept us informed every step of the way
Many thanks to Ben and Gary for their great communication, valuable advice and commendable diligence and professionalism in selling our home for a very good result. A campaign very well executed and genuinely nice people to deal with.
It can be an uncomfortable experience deciding to sell the family home, a place you have occupied for many years. The sale process is something that most of us are not very familiar with and there are plenty of traps for the unwary amateur. Fortunately, we had already met Gary Potter when we purchased our Bayswater property many years before. We had been favourably impressed then and so the choice of agent was easy for us. We knew that Gary was very experienced and from occasional contact over the years also knew that his market knowledge was vast and that he was a good communicator. We also knew from seeing signs around the area that he had been joined by his son, Ben Potter. What we did not appreciate, having never met Ben, was what a great benefit he brought to the partnership and therefore to us. I am familiar with the concept of a whole being greater than the sum of its parts and that good partnerships adhere to that concept, but I have not seen the principle demonstrated quite so strongly before. Ben is good at the technical stuff which must be a relief for Gary but he also has a good eye and judgement about presentation (including photos) and how to show off a property to make it look the best it can be. So, with the Potters you get a team that is more than two people working alongside each other. There is a synergy that enhances their efforts so that the whole is more than the sum of its parts. The Whatsapp group they set up was invaluable to us in keeping us informed in a timely fashion. They get an A+ from us for communication. We had a few setbacks along the way but the Potters never lost their enthusiasm or determination to sell the property and kept us feeling positive as well. All in all they demonstrated to us that they had a good understanding of what a professional performance looks like and walked the talk.
Ben (together with Gary) was professional throughout, including in advising me on matters before I had resolved to list with Harcourts. Ben was friendly and knowledgeable throughout. A complete service, including excellent reporting, was provided up until the house sale went unconditional. I was happy with the price achieved given market conditions. I would happily recommend Ben.
