Sue's profile

Sue's reviews

  5  
Sue has 137 reviewsacross 9 different locations, showing 12.
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Sue's qualities as told by our client reviews: detail-oriented, reliable, responsive, friendly, supportive, clear communication, local expert.
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Seller review
It was Excellent
over 5 years ago
It was Excellent

It is a big undertaking to sell your home, both emotionally and practically, but from the beginning we felt comfortable with Sue and Owen as they put us at ease straight away. Their experience showed through as they answered all our questions thoroughly and knowledgeably. The advice they gave us was sound and realistic. At no stage did we feel pressured into doing anything we did not see as necessary. They worked well together as a team, bouncing ideas off each other and giving different perspectives.  We felt that they had our best interests at heart and we were not "just another sale". Thank you to you both for making it an easy and pleasant experience.

Seller review
It takes a village ....
over 5 years ago
It takes a village ....

Sue Matete and Owen Roberts are truly exceptional. Exceptional agents and exceptional people. They worked with us as a team, gave great guidance and support, knew lots of local tradespeople and developed a fantastic strategy which leveraged the entire Barfoot and Thompson network - resulting in (apparently a street record!) result of $150k above CV (nearly 19%); something we never thought was possible for our modest (but perfectly formed) 158m2 property! Would I recommend them? In a heartbeat!

Seller review
Professional, warm and personable, area expert, worked smart to get us the best outcome
over 5 years ago
Professional, warm and personable, area expert, worked smart to get us the best outcome

When we recently decided to put our house in Wattle Downs on the market, only one name came to mind - Sue Matete (and Owen Roberts). Not only because they are local and know the area like the back of their hand but also because they came across as someone very personable and professional. We happily discovered that Sue and Owen are a great tag team who from the start gave us utmost confidence in their knowledge and integrity. We were very impressed with their hard and smart work which fetched a great price for our property. Throughout the process, both Sue and Owen kept us informed, provided excellent advice and a level of professional service that far exceeded our expectations. Deciding to go with them was the best decision we made and we recommend them very highly.

Seller review
Great service, Exceeded my expectations!!!
over 5 years ago
Great service, Exceeded my expectations!!!

Sue and Owen Roberts over delivered on their promise. This is the 2nd time I got to deal with these two super agents. I was so impressed with how well they handled the purchase of my house and how much help I received from them during the process that I decided to let them sell the house when I was ready to upgrade. Not only did they do a great job in marketing during a difficult time and achieving a record price but they even assisted me in finding a new place. I would certainly recommend these agents to anyone trying to sell their house.

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