Sue and Owen are fantastic to deal with. I have both bought and sold a property with them and cannot fault their service. I would highly recommend their service to any one thinking of selling or buying in the Wattledowns area. No one else has their knowledge and experience in the Wattledowns area.
Too many words to describe the outstanding performance by Sue & Owen, their tireless marketing of our whare was outstanding. Their advice & knowledge of our area was clear and to the point. We were out of town and needed to let service people in, without hesitation Sue & Owen did all that for us. We would NOT have had our house ready for sale if it wasn't for them. Outstanding!!
I had always said that I'd use Sue when the time came for me to sell our Wattle Downs house, as she always stood out within the area. Then came team Owen & Sue! They guided us in a very professional manner through: - Expert advise and information during the appraisal process - Preparing the property to ensure the presentation was first class - Hard work was put into the photography & video sessions, working though heavy rain and unfavourable conditions - Finalising a very attractive online ad/listing of our property - Regular updates on buyer enquiries, including intel on what the market was doing and sales within the area - Coordinating safe viewings under Level-3 restriction, ensuring that we maximised the limited opportunities available. - Very helpful advice and guidance on the auction process, including where to set the reserve and how to manage the process when called upon Very glad that we reached our target price and the settlement date works perfectly for our next move. Most importantly, we felt very safe in their hands, even adding the personal touch of keeping me hopeful despite being downbeat by the lockdown restrictions. In summary - not just good agents, but also wonderful team to work with. Only downside is that we're leaving Auckland, taking away any chance of working with you when the time comes to sell our next property. Thanks, to the A-team!
Deciding to sell our home of 20+ years had us on an emotional rollercoaster, particularly when we were trying to find an agent we were comfortable to list with when we weren't sure whether we were doing the right thing by selling. At our first meeting with Sue and Owen we were really unsure with where our house sat in the market. They guided us through the process, showed us what other homes were doing in our area and walked through our home with us, at our request, to offer suggestions on what we could do to get a better price at the auction. They gave us the confidence to list with them. The encouraging texts from Sue when she saw what work we had done and the feeling that Sue and Owen were proud to be showing our home really encouraged us and helped us get the result we got. We can't thank Sue and Owen enough, we built a fantastic rapport with them and they were the right people to celebrate with immediately after our house sold. We can highly recommend Sue and Owen, they turned what was potentially a stressful experience into an enjoyable one. Kind regards Fiona and Rex
Sue and Owen came in and helped us achieve an excellent result in selling our home. We needed a fast sale and they made everything super clear, simple to understand and never made us feel like anything was too much trouble. I have no hesitation in recommending them for the sale of your biggest asset; your home. Thanks to Sue and Owen for all their recommendations and assistance to get us over the line…! We were delighted with the result.
The experience and outcome of selling our property with Sue and Owen was excellent. We trusted them, and they gave us the best result!😄
Sue and Owen knew the potential value of the property and how to market it
We both found Sue Matete and Owen Roberts very professional and honest with the marketing and auction of our property. We would like to thank them for their hard work in achieving a record price on the sale of our property.
I cannot rate Sue highly enough. She is a very professional, kind hearted, knowledgeable person who is all ways there for any questions big or small. Her knowledge on the housing market is second to none, and her wealth in experience is extremely high. She did a fantastic job selling my home, which all her advise paid off financially at the end. I would not hesitate to use Sue again. Thank you for all your hard work you put into selling my home. I 100% would not hesitate to recommend Sue. Thank you.
It is a big undertaking to sell your home, both emotionally and practically, but from the beginning we felt comfortable with Sue and Owen as they put us at ease straight away. Their experience showed through as they answered all our questions thoroughly and knowledgeably. The advice they gave us was sound and realistic. At no stage did we feel pressured into doing anything we did not see as necessary. They worked well together as a team, bouncing ideas off each other and giving different perspectives. We felt that they had our best interests at heart and we were not "just another sale". Thank you to you both for making it an easy and pleasant experience.
Sue and Owen are very professional and they are also very kind and efficient persons
Sue Matete and Owen Roberts are truly exceptional. Exceptional agents and exceptional people. They worked with us as a team, gave great guidance and support, knew lots of local tradespeople and developed a fantastic strategy which leveraged the entire Barfoot and Thompson network - resulting in (apparently a street record!) result of $150k above CV (nearly 19%); something we never thought was possible for our modest (but perfectly formed) 158m2 property! Would I recommend them? In a heartbeat!
