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Our reviews

  4.9  
90 reviewsacross 12 different locations, showing 12.
Our qualities as told by our client reviews: stress-free process, supportive, honest, responsive, friendly, local expert, clear communication.
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Seller review
Absolute Dream Team!
over 1 year ago
Absolute Dream Team!

Wow! Selling our first home was an incredible experience, all thanks to Charlotte and Yasemin. As total newbies to the real estate world, we were honestly a bit nervous about the whole process. But these amazing ladies turned what could have been a stressful ordeal into a smooth and enjoyable journey! From day one, Charlotte and Yasemin's friendly approach put us at ease. Their communication skills were top-notch - always keeping us informed and explaining everything in a way we could easily understand. We were so impressed by their deep knowledge of the current market trends, which really helped us make smart decisions. What really stood out was how they went above and beyond at every step, and thanks to their expertise and dedication, we achieved a fantastic result. Selling a home can be daunting, especially when you're not sure what to expect, if you're thinking of selling your home, we can't recommend Charlotte and Yasemin highly enough. Thank you ladies for an amazing campaign, we are beyond grateful!

Charlotte Cairns
Seller review
Sell your house with Charlotte!!
over 1 year ago
Sell your house with Charlotte!!

I enlisted Charlotte and Yasmine to sell my house, and I can't say enough about their expertise and professionalism. The market was challenging however they made the process incredible smooth and easy to deal with. When the first offer fell through, the ladies worked hard to get us another offer, which gave me peach of mind that we would sell. They kept me informed every step of the way, and mad sure that I felt comfortable with every decision. I highly recommend Charlotte to anyone looking for a skilled and reliable agent who knows the Pokeno market, thank you again for all your help!

Charlotte Cairns
Seller review
Easy peasy
over 1 year ago
Easy peasy

The girls made our experience so smooth and easy, securing us a sale without even having to go to market which was so less stressful than having to go through the whole open homes process. We appreciated them going out of their way to make calls from home while off the clock to calms my nerves and settle my mind at night. Thanks team!

Charlotte Cairns
Buyer review
Reassuring, easy process with knowledgable agents
over 1 year ago
Reassuring, easy process with knowledgable agents

Great experience buying a house with Charlotte and Yasemin. The house was quickly made available for me to view and I had a very informative walk through which helped me make a quick decision. While I understand they are working for the vendor, I feel like I was guiding with expert advice and we were able to achieve a deal which was of benefit to both myself and the vendor.

Charlotte Cairns
Seller review
Great experience with trustworthy agents
over 1 year ago
Great experience with trustworthy agents

I had the pleasure of selling my property with Charlotte and Yasemin. After having a not so great experience with another company I reached out to Yasemin and was lucky enough to get an appointment with the two agents a couple days later. They put my mind at ease and were able to reassure me that my ideas for the property were realistic. They went above and beyond, even re staging my house with my existing furniture which gave me confidence we would appeal to a larger range of buyers. They had unbeatable local knowledge of the market and were able to provide me with an exciting view on how we could market my house and what sort of price we might achieve. After a bit of time on the market, their efforts didn’t slow down and we were able to negotiate with a buyer to get a really positive result compared to some of the other house sale prices in the area. They were empathetic of my situation they even helped me with the purchase of my next house! I can 100% recommend both Charlotte and Yasemin. If you want to achieve the best price possible for your house, while having a stress free and seamless experience then reach out to them today!

Charlotte Cairns
Seller review
Successful experience
over 1 year ago
Successful experience

We initially chose Charlotte because we felt she was proactive in following leads, friendly and professional. As we progressed in the campaign that was borne out. Suggestions were made for remedial work, a tradesperson was recommended and the work was completed in good time. The campaign was followed through resulting in a multi offer. And consequently a successful sale.

Charlotte Cairns
Buyer review
We cannot recommend Charlotte enough!
over 1 year ago
We cannot recommend Charlotte enough!

Meeting Charlotte was our breathe of fresh air! She was one of the many agents we had met on our journey to finding our next home, we didn't have high hopes with many let downs to date, however, Charlotte was transparent, genuine and so kind. Although Charlotte was working for the vendors, she advised us and treated us like her own clients. We highly recommend Charlotte.

Charlotte Cairns
Seller review
Best of the Bunch
over 1 year ago
Best of the Bunch

Working with Charlotte, was fantastic. Her positive attitude and proactive approach to her work is infectious. Charlottes expertise in the Franklin market was evident from our first meeting. She provided a detailed analysis of market trends in our area, helping us understand the best path for the sale of our home. Charlotte was extremely efficient and expedited our marketing and paperwork, coordinated viewings effectively all leading to a quick sale. I would very happily work with Charlotte again, given the opportunity to do so.

Charlotte Cairns
Buyer review
Charlotte was great!
almost 2 years ago
Charlotte was great!

Charlotte and her team were great to deal with. They made buying from them a pleasure. The team was very helpful and response. I would highly recommend.

Charlotte Cairns
Seller review
A pleasure to work with
almost 2 years ago
A pleasure to work with

It was an absolute pleasure working with Charlotte on the sale of our home. With a friendly and personable approach, excellent knowledge of our area and thorough preparation through the entire process, we are very happy to recommend Charlotte for your real estate needs.

Charlotte Cairns
Buyer review
Top - Notch Real Estate Agents
almost 2 years ago
Top - Notch Real Estate Agents

"I recently had the pleasure of working with Charlotte and Yasemin to purchase my new home, and the experience was exceptional. From the outset, they were professional, knowledgeable, and extremely responsive. Communication was seamless, with regular updates and prompt responses to my many questions. What truly stood out to me was their dedication and genuine care. I never felt like just another client but like a priority. Thanks to Charlotte and Yasemin,I found a home that I love and completed the transaction with confidence. I highly recommend them to anyone looking to buy or sell a home. You won’t be disappointed!"

Charlotte Cairns
Seller review
Very greatful
almost 2 years ago
Very greatful

Can't thank Charlotte and Yasemin enough for selling my home. Both of their knowledge to help navigate the current housing market was exceptional, through to their communication and availability through any time of the day. Selling my home was long overdue, and these ladies made it easy and stress free when it came to selling. Thank you again to you both for your handwork 🫶🏻

Charlotte Cairns
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