Our profile

Our reviews

  4.9  
88 reviewsacross 12 different locations, showing 12.
Our qualities as told by our client reviews: stress-free process, supportive, honest, responsive, friendly, local expert, clear communication.
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Buyer review
Exceeds expectations!
6 months ago
Exceeds expectations!

Charlotte was exceptional whilst purchasing my first home. As a first home buyer i had dealt with a few Agents prior and Charlotte was definitely the standout. Considering it was my first home and i had limited knowledge, Charlotte helped me into the home from the very first step, all the way to auction, Even helping with a broker who was a MASSIVE help in securing my dream property. With Charlotte's extensive knowledge of the property, combined with her down to earth and approachable nature she is definitely well deserving of a glowing review and should be Anyone's FIRST CHOICE when looking into the property market !

Charlotte Cairns
Buyer review
Nice experience
7 months ago
Nice experience

She is helping in every way possible

Charlotte Cairns
Seller review
Thanks for a great experience selling my house!
7 months ago
Thanks for a great experience selling my house!

From my first meeting with Charlotte I was impressed by her professionalism and market knowledge. Charlotte is a great communicator and was friendly and helpful, not only with the process of selling my property but also with advice about the purchase of another property. I felt that no problem or question was too much trouble for Charlotte to help me with. I'm very happy with the outcome of the whole process. I would highly recommend Charlotte to anyone who wants a hassle-free experience in their real estate endeavours!

Charlotte Cairns
Seller review
Highly Recommend Yasemin & Charlotte
7 months ago
Highly Recommend Yasemin & Charlotte

Yasemin and Charlotte were a pleasure to deal with and they both have strong communication & sales skills. They kept in regular contact and followed up with us every step of the way during the selling process. They sold our house at auction. We highly recommend Yasemin & Charlotte to any prospective sellers or buys of real estate in the Franklin area.

Yasemin Mead
Seller review
Couldn’t have asked for a better agent!
7 months ago
Couldn’t have asked for a better agent!

Charlotte was absolutely awesome to work with. From the start, she was really responsive, kept me updated every step of the way, and always got back to me quickly whenever I had a question. She knows her stuff and made what could’ve been a stressful process really straightforward and easy. I felt confident the whole way through because she was honest, clear, and genuinely cared about getting the best outcome. She was always willing to go the extra mile which made working with her awesome. Couldn’t recommend her more! If you’re selling in Pokeno, Charlotte’s the one you want on your side.

Charlotte Cairns
Seller review
Energy and Expertise
7 months ago
Energy and Expertise

Choosing a real estate agent is difficult. You need someone who has your back as the seller to get the best possible price, while also helping buyers to secure your property by being realistic about what they will need to pay. So when I met Charlotte, I knew immediately that her energy and pragmatic approach was exactly what I was looking for. Charlotte was all over the detail of the listing even though she had just a week to get the listing ready. And it looked amazing. The video she created for the home sold all of its best points. Charlotte also navigated the tricky real estate market we've been in to secure a buyer. As a result, we sold before auction and couldn't be more pleased with the final result. We listed, sold and settled in a month. It was so fast I needed to pause for a minute to consider the offer, and Charlotte was great with the information she provided me, helping me to get a price I was happy with. Whether you are a seller or buyer, I highly recommend Charlotte if you are looking for a hardworking, pragmatic, responsive real estate professional who will have your back.

Charlotte Cairns
Seller review
They get the Job done
9 months ago
They get the Job done

Quality advise. Clear communication, Prompt follow-up. They get the job done professionally & come through with the goods. 10/10

Charlotte CairnsYasemin Mead
Buyer review
Yasemin mead
9 months ago
Yasemin mead

Yasemin mead was a very helpful agent , I would recommend her , absolutely

Charlotte CairnsYasemin Mead
Seller review
Very good communication
9 months ago
Very good communication

Charlotte and Yasemin are always professional and friendly. Another sake done and dusted!

Charlotte CairnsYasemin Mead
Seller review
Highly Recommend
about 1 year ago
Highly Recommend

We recently had the pleasure of working with Charlotte and Yasmine to sell our home, and we are happy with the outcome. From the very beginning, their professionalism, knowledge of the market, and attention to detail stood out. They guided us through every step of the process with confidence and care, making what can often be a stressful experience feel smooth and manageable. Their communication was incredible and they were always available to answer our questions and provide updates. We’re grateful for their hard work and would highly recommend Charlotte and Yasmine to anyone looking to buy or sell a home.

Yasemin MeadCharlotte Cairns
Seller review
Absolute Dream Team!
over 1 year ago
Absolute Dream Team!

Wow! Selling our first home was an incredible experience, all thanks to Charlotte and Yasemin. As total newbies to the real estate world, we were honestly a bit nervous about the whole process. But these amazing ladies turned what could have been a stressful ordeal into a smooth and enjoyable journey! From day one, Charlotte and Yasemin's friendly approach put us at ease. Their communication skills were top-notch - always keeping us informed and explaining everything in a way we could easily understand. We were so impressed by their deep knowledge of the current market trends, which really helped us make smart decisions. What really stood out was how they went above and beyond at every step, and thanks to their expertise and dedication, we achieved a fantastic result. Selling a home can be daunting, especially when you're not sure what to expect, if you're thinking of selling your home, we can't recommend Charlotte and Yasemin highly enough. Thank you ladies for an amazing campaign, we are beyond grateful!

Charlotte Cairns
Seller review
Sell your house with Charlotte!!
over 1 year ago
Sell your house with Charlotte!!

I enlisted Charlotte and Yasmine to sell my house, and I can't say enough about their expertise and professionalism. The market was challenging however they made the process incredible smooth and easy to deal with. When the first offer fell through, the ladies worked hard to get us another offer, which gave me peach of mind that we would sell. They kept me informed every step of the way, and mad sure that I felt comfortable with every decision. I highly recommend Charlotte to anyone looking for a skilled and reliable agent who knows the Pokeno market, thank you again for all your help!

Charlotte Cairns
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