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  5  
277 reviewsacross 43 different locations, showing 12.
Our qualities as told by our client reviews: reliable, honest, strategic, friendly, local expert, supportive, clear communication.
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Seller review
Second time sellers
8 months ago
Second time sellers

Wei Jono and Richard were amazing. They listened to what we needed and came up with a plan to market our property.. The results speak for themselves. Would definitely recommend them all for a easy sale process. Thanks Team.

Richard Hartles
Buyer review
Smooth Transaction as a FHB
8 months ago
Smooth Transaction as a FHB

Hugo was patient with my many due diligence checks, had great communication between the two parties & was easy to get ahold of. He was transparent in answering my questions and this built a good working relationship. I would be happy to deal with Hugo again. He made the process very smooth without any hiccups!

Richard Hartles
Seller review
A wonderful experience
8 months ago
A wonderful experience

Thank you Lugtons! Melissa and her Team were brilliant and pivotal in achieving an amazing result in selling our home. Melissa's integrity, experience, and guidence was a stand out. Thank you Melissa, you have delivered in all respects and we are incredibly grateful. Working with the Lugtons Team was a joy, with great communication in all steps of the process, the campaign was fantastic achieving excellent results across many platforms. The Auction was an impressive experience, even the boss Simon rolled up his sleeves and got stuck in, the Lugton's Team experince certainly paid dividends in the final result. Thank you Lugtons from a very happy & grateful Dianne & Nigel.

Melissa Wilton
Seller review
Most highly recommended team to sell your home
9 months ago
Most highly recommended team to sell your home

We have no hesitation in recommending Richard and his team. From our very first meeting, we were impressed by their professionalism, presentation, and the efficient way in which they operate. Their advice on preparing our property for sale was invaluable, and their recommendation to work with an excellent home stager helped ensure the home was presented at its absolute best. We also found their pricing strategy to be both realistic and well-informed, which was quickly validated by receiving three offers within the first three weeks. Communication throughout the process was outstanding. We were never left wondering about progress, and the additional comprehensive weekly reports were a welcome reassurance. The quality of the marketing materials—particularly the video, brochure, and digital presentations—was exceptional and truly showcased the home to its full potential. It was a genuine pleasure working with Richard and his dedicated team, and we wish them every success for the future.

Richard Hartles
Seller review
Delivered Exactly What We Hoped For
9 months ago
Delivered Exactly What We Hoped For

We met with a few agents, but chose Wei Sen for his quick response, structured approach, and strong local knowledge. He put together a great marketing campaign and kept us updated each week with clear reports and feedback. The whole team was supportive and always available to answer our questions. Even in a tough market, they kept us motivated and focused—and in the end, found the right buyers. We’re really happy with the result and the professional service from Wei Sen and Hartles & Co.

Richard Hartles
Seller review
Fantastic all round support
9 months ago
Fantastic all round support

From the moment we decided to list with Wei Sen, Richard and team we were supported through the whole process. Everything went smoothly and the sale was quick. Highly recommend the whole team including Wei Sen, Richard, Hugo, Amber and Lisa.

Richard Hartles
Seller review
Highly recommend Rich and his team!
9 months ago
Highly recommend Rich and his team!

Rich, Hugo and their team were fantastic to work with. They were so helpful and informative and made the whole process of selling our house super easy. Rich kept in regular contact throughout the entire process keeping us well up to date. We were so impressed with how quickly they produced results, presenting offers within just a week of being on the market!! We couldn’t be happier and highly recommend Rich and his team to anyone selling their home!

Richard Hartles
Seller review
Next Level Professionalism and Results
9 months ago
Next Level Professionalism and Results

We had heard a lot of great things about Wei Sen Chow and were advised by a few friends to seek him out when we were going to sell our house. He bought Jono Hartles along with him who also specialised in rural properties. On our initial meeting we were immediately impressed with the team. In particular it was the way they listened to us about our house/home. They wanted to know about how we had built the house, the colours and textures used, the layout and how the home was lived in. This showed a real interest in our house and we could see they would be able to impart this to any potential buyers. Their professionalism was next level. It was without doubt that we knew these agents would sell our home. The whole process of meeting Wei Sen and Jono, the campaign that was put together by them, the arrangement of photos and videos and what would showcase the house , working with the rest of the team who organised open homes, signage, display of our home was seamless. After each open home or viewing we were kept up to date with feedback and great communications. Our house sold within the month which was beyond our expectations but in one way not surprising with such a great team at play. Thank you so much for your care and attention and we would highly recommend you all. Kate and Mal Angell

Richard Hartles
Seller review
Sold for More, Smiled More, Stressed Less
9 months ago
Sold for More, Smiled More, Stressed Less

We recently sold our property in Flagstaff Hamilton and had a fantastic experience with our Richard and the team. Incredibly professional, yet still down-to-earth and approachable, exactly the kind of people you want guiding you through a major life decision. Their experience really showed. The team handled every aspect of the sale, pricing strategy, staging advice, marketing, negotiations, and paperwork with confidence and expertise. The result? Our home sold quickly and for more than we were expecting. Safe to say, we were thrilled!!! Communication throughout the process was excellent, clear, timely, and always with our best interests at heart. We never felt out of the loop or overwhelmed, and their calm, knowledgeable approach made the whole experience surprisingly stress-free. All in all, it was a smooth, successful sale led by a genuinely professional and personable team. If you’re selling in Hamilton or surrounds, we can’t recommend Richard and the team highly enough. They know their stuff, and they deliver.

Richard Hartles
Seller review
Wouldn’t choose anyone else!
9 months ago
Wouldn’t choose anyone else!

Richard and his entire team are like the family we never knew we needed! I can’t express enough how thrilled we were to have them sell our house. From the moment they took on the challenge, we trusted their honest opinions on the current market and how we could put our best foot forward to sell our property. After only seven days on the market and a very successful first open home, we had a multi-offer! The whole team wrapped around us, each with their own important role to play in the campaign. Trust the process, take on their recommendations and watch the magic happen ✨🏡

Richard Hartles
Seller review
Top notch service
9 months ago
Top notch service

Richard and team were amazing to work with, they guided us through the whole process from how the whole selling process works, how to get our house ready and then what to expect through the marketing process. Lisa was extremely helpful in walking us through how to prepare our house to give it the best chance to sell. When it came time to list, Richard was always open and honest the realities of selling ensuring we were going through the process with eyes wide open. Instead of telling us what we wanted to hear he kept everything realistic which really helped us navigate what to expect throughout the process We really leaned on Richard's knowledge of the industry and the research he did around our area to help us market our house at the right level, and he absolutely nailed it. Richard and team were amazing in getting our house sold and we are very grateful to have had their help.

Richard Hartles
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