Karen went over and above to market our house and to get us a good result. Right from the get go she had great ideas, excellent communication, and amazing preparation to help us get that ‘cut through’ to our potential buyers. She diligently followed up with the interested groups, and regularly kept us in the loop with how things were progressing. Always honest, caring, cheerful, helpful, and professional! We’d definitely recommend Karen to any new vendors on the lookout for a quality agent.

Karen Prendergast

star   5   (67 reviews)

Karen knows the local housing market and was able to assess my needs quickly and present me with a number of options to consider. I was grateful I used Karen and purchased the fourth property I viewed. Karen was a pleasure to deal with and assisted me through the purchase of my new house. She is clear and transparent in her communication and was responsive to my needs. I would highly recommend you consider Karen if you are looking to sell or buy a property - 5 stars

Karen Prendergast

star   5   (67 reviews)

We had a fantastic experience working with Josh Nixon from UP Real Estate when he sold our home in August 2023. From start to finish, Josh's professionalism and expertise shone through. He recommended selling our house via auction, and it turned out to be an excellent decision, even in a very tricky market. Josh guided us through the entire process, explaining every step along the way and answering all our questions promptly, including making helpful recommendations on suppliers to use. He provided valuable insights into the Auckland housing market, helping us set a competitive reserve price. During the auction, UP’s negotiation skills were top-notch, resulting in a sale price that met our expectations. We were thrilled with the outcome and couldn't have asked for a better agent to represent us. Josh's dedication, knowledge, and commitment to achieving the best outcome for us as sellers were truly commendable. We highly recommend Josh Nixon from UP Real Estate to anyone looking to sell their property in Auckland. Thanks to him, we had a successful and stress-free sale. Josh was very conscious of our needs as vendors and provided us with a clear plan and kept us up to date at all stages. Josh was also very committed to ensuring that the process was as stress-free as possible for our family and showed great empathy to us through the process. I would recommend Josh to anyone who is eager to sell their house easily and stress-free while getting a great result.

Josh Nixon

star   5   (120 reviews)

The Cleaves worked hard to achieve the sale of our home in a very challenging housing market. They provided good advice about decorating our home in neutral tones to prepare it for market. Communication was good throughout the marketing process with clear feedback and updates provided. We really appreciated the Cleaves going the extra mile to market our home while we were overseas. They facilited additional open homes, viewings, building inspections, and electronic doc signing to ensure a sale was achieved.

The Cleaves

star   4.9   (61 reviews)

We were very happy with the work Charlotte and Ivy put in to selling our home. We hadn't been through the process before and it was a slow market so they provided great advice, didn't pressure us into anything and communicated clearly every step if the way. They both retained great enthusiasm and worked hard throughout the entire process. The entire UP team were really supportive on auction day and we were happy with the outcome. Thank you!

Charlotte Powdrell

star   5   (16 reviews)

When we decided to sell our property, the Cleaves were our first choice as, when we bought the property 10 years before, they were the agents. So, they had history with 497 Riddell Road. We found that, as expected, they provided great support and comprehensive communication throughout the sales process.

The Cleaves

star   4.9   (61 reviews)

Communication and professionalism as above. I am not able to judge her market knowledge because I am ignorant in this area.

Lorraine Young

star   5   (47 reviews)

We Wei Elder exceeded all expectations with regard to the marketing of my property. Her experience and knowledge proved invaluable. She is friendly and relatable. I can confirm that she has the patience of a Saint. I throroughly recommend Wei Wei to all prospective vendors and purchasers, alike.

Wei Wei Elder

star   5   (55 reviews)

Wei Wei sold our house in a very difficult market. She worked hard even when she wasn’t feeling well and kept us informed at all times. She was professional, knowledgeable and we were thankful for her guidance and positivity throughout. She comes very recommended.

Wei Wei Elder

star   5   (55 reviews)

Right from the first contact with Charlotte regarding the new home purchase she quickly followed through with all of the information I needed. She negotiated on my behalf for sale and purchase agreement which took to about 11 PM at night. Her tenacity was to my benefit. I was happy to give her some dinner whilst she was too-ing and fro-ing between myself and the vendor. Once the sale was completed Charlotte made it easy for all of the subsequent due diligence required such as building inspection, measuring rooms for new 'stuff', conditions for purchase etc, all in a very timely manner. Charlotte is a natural in her role and her professionalism and communication is outstanding. I would not hesitate to recommend Charlotte to anyone buying or selling.

Charlotte Powdrell

star   5   (16 reviews)

Trying to buy our first home, we came across every type of agent, and Charlotte was by far one of the most enjoyable and easiest to deal with. She had excellent knowledge about the area we were buying in and was always responsive and quick when we had questions or needed more information. It was an absolute pleasure!

Charlotte Powdrell

star   5   (16 reviews)

Karen is an absolutely amazing real estate agent. She's very patient and supportive through the big decisions, the significant transitional process, managing to bring a steadiness to it with a discerning appreciation of the good things and attention to detail. She's terrifically knowledgeable and truthful and I'm very thankful for all her help. Lesley - (Vendor)

Karen Prendergast

star   5   (67 reviews)