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Our reviews

  4.9  
417 reviewsacross 36 different locations, showing 12.
Our qualities as told by our client reviews: friendly, honest, responsive, dedicated, supportive, local expert, clear communication.
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Buyer review
Awesome to work with
about 4 years ago
Awesome to work with

From the open home to the auction Karl was very consistent in keeping us updated and making sure we had all the information we needed. Karl was very welcoming at the open home. He made sure that he made it to speak to everyone that attended. Following the open home Karl made contact with us within 24 hours to see if we had any questions etc. Karl was very helpful as this was the first time we had been to an auction. Karl was very patient as he waited for me to get necessary documentation back for the auction process. At all times he was very professional but also made sure to add little touches like saying Kia Ora in an email. Relatability goes a long way and makes a world of difference for the experience. I would recommend Karl to anyone wanting to sell their home as he treated everyone the same. Previous open homes I had attended which were multiple not everyone was as hands on and tentative as Karl was to us. He made our experience as smooth as possible.

Karl Hereford

Karl Hereford

  5   (176 reviews)
Seller review
Do you want to sell? Who you gonna call? HIELKE TRUSTER
over 4 years ago
Do you want to sell? Who you gonna call? HIELKE TRUSTER

There any many real estate agencies to choose from in the Rotorua market. Hielke (spelt S-O-L-D) from Tremains real estate, came highly recommended through family members and friends who used him before. Hielke and team helped me understand the market, my home’s value, and listened to what I was trying to accomplish in the sale of my home. I have sold few properties in the last few years, and working with Hielke and the team, I have to say, it was the easiest, least stressful process. Behind the scenes, Hielke's business admin team, help facilitate and coordinate all the closing hassles that would keep you up at night!!! Thanks for the hard work Team

Hielke Oppers AREINZ

Hielke Oppers AREINZ

  5   (91 reviews)
Seller review
Excellent Service!
over 4 years ago
Excellent Service!

Karl is a honest ethical professional that communicates well and does what he says he will. The sale of my property with Karl was completed during a difficult time in the market and Karl made the right decisions in terms of marketing and price to make the sale happen. I have no issues recommending Karl's real estate services to anyone.

Karl Hereford

Karl Hereford

  5   (176 reviews)
Seller review
Breath of fresh air
over 4 years ago
Breath of fresh air

I have just recently sold a property in Rotorua with the assistance of Hielke His professionalism and integrity in dealing with myself was fantastic The property market at the moment is fast changing and Hielke updated us regularly with what was happening and informing us of our best options I have previously sold property and can honestly say Hielke was a breath of fresh air compared to my previous experience in selling real estate I have no hesitation is saying I would use Hielke again and if you want a smooth sale suggest you seriously consider doing the same

Hielke Oppers AREINZ

Hielke Oppers AREINZ

  5   (91 reviews)
Seller review
Honesty and sound advice
over 4 years ago
Honesty and sound advice

We started our Journey to sell our property in Ngongotaha in December with Hielke. Probably not the best time to sell given Covid, banks and all the market uncertainties going on but as we had commitments elsewhere we really didn’t have a choice. All the way through Hielke kept us fully informed. We have actually used Hielke previously and so has our daughter. I think the main thing we appreciated about Hielke is his honesty and sound advice and the fact that he could understand exactly what our expectations were and guided us accordingly . If we ever return to Rotorua we would definitely go to Hielke if we were in the market again.

Hielke Oppers AREINZ

Hielke Oppers AREINZ

  5   (91 reviews)
Seller review
An excellent result
over 4 years ago
An excellent result

Karl Hereford has worked well with us to successfully complete the sale of our property in Lynmore. Initially we had prepared it for sale prior to the national lockdown in March 2020. Because of the uncertainty of the market it was decided not to proceed at that time. We appreciated that Karl kept us informed of progress in the market with updated appraisals. At the right time Karl was able to introduce a purchaser who presented an agreement as soon as we listed the property. Karl has been very professional in all respects and genuine in all communications. We would recommend Tremains and Karl as a reliable agent for all your real estate requirements.

Karl Hereford

Karl Hereford

  5   (176 reviews)
Seller review
Professionalism, Trust and Integrity
over 4 years ago
Professionalism, Trust and Integrity

Hielke has just sold our unique property in a very challenging market and achieved an outstanding result. The level of care and attention he gives to the entire process has been absolutely first class. There is a distinct difference between selling a property and successfully marketing a property and we have just witnessed the latter. Most Real Estate Agents are good salespeople but few have the ability that Hielke possesses to provide a complete marketing package. Hielke brings a passion for Real Estate along with a unique ability to quickly establish of the motivations of both vendor and purchaser which helps achieve a mutually beneficial outcome. We would have absolutely no hesitation in recommending Hielke Oppers to anyone selling their property

Hielke Oppers AREINZ

Hielke Oppers AREINZ

  5   (91 reviews)
Seller review
Friendly, knowledgeable and professional agent
over 4 years ago
Friendly, knowledgeable and professional agent

Hielke recently sold our home of 19 years during a time of difficult personal circumstances. Hielke shepherded us throughout the full process in a manner that really reduced the stress as much as possible. He was extremely professional in all our interactions while at the same time being friendly and approachable and always willing to help us work through the many decisions and complications that arose. Hielke's many years of experience working in the real estate business showed through in his wise guidance and the clarity of his explanations at various points in the process. Overall, he really went the extra mile in doing his best to ensure that we got the best outcome we could in the sale of our house. We both highly recommend Hielke as a marketing agent and would definitely return to him if we were selling or buying property in the Rotorua region.

Hielke Oppers AREINZ

Hielke Oppers AREINZ

  5   (91 reviews)
Seller review
First rate. Engaged an effective marketing plan. Communication was first rate at all times.
over 4 years ago
First rate. Engaged an effective marketing plan. Communication was first rate at all times.

Karl is very understanding of the market. He was realistic in price setting and looked to achieve a backup offer. He spent time getting to know me and worked hard to achieve the best possible result given my circumstances. I would definitely recommend him to anyone looking to sell in this market.

Karl Hereford

Karl Hereford

  5   (176 reviews)
Buyer review
Quick,painless process!
over 4 years ago
Quick,painless process!

Karl has great people skills and is an excellent communicator. The whole process was painless and stress free. We felt able to ask the ‘dumb’ question and get an honest answer. Karl was very knowledgeable about the area which helped in our decision making. We would highly recommend Karl!

Karl Hereford

Karl Hereford

  5   (176 reviews)
Seller review
Excellent agent achieving excellent results!
over 4 years ago
Excellent agent achieving excellent results!

We have had the privilege of working with Karl in the past, so for us it was a no brainer that we would list with him again. Karl has excellent communication skills, giving good sound advice which made the technical process of selling smooth and easy to follow. Karl kept us up to date every step of the way. He was proactive to engage potential buyers and used his knowledge and experience to produce the best outcome. We wouldn’t hesitate to list with Karl in the future and would recommend him to anyone looking for a great agent for great results.

Karl Hereford

Karl Hereford

  5   (176 reviews)
Seller review
Highly recommended
over 4 years ago
Highly recommended

Hielke was just the most helpful agent. Nothing he didn't know, he had advice all the way through and helped us get a great sale. Highly recommended.

Hielke Oppers AREINZ

Hielke Oppers AREINZ

  5   (91 reviews)
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