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Our reviews

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40 reviewsacross 11 different locations, showing 12.
Our qualities as told by our client reviews: local expert, supportive.
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Seller review
Team Wallace #1!!
11 months ago
Team Wallace #1!!

I was completely overwhelmed by selling my house and moving countries. The Wallace‘s were unbelievable. I could not recommend them more highly to anyone. The communication was unbelievable and they completely took the stress out of everything for me. I knew exactly where I was at at every stage And strangely enough made the whole process kind of pleasurable. !!! I knew that I could call anyone of the team at any time and get whatever I needed from them. The feedback from every single person that went through the house was acknowledged and presented to me. In the end my result was as fantastic as my whole marketing campaign. I am one very happy customer and would not go with anyone other than the Wallace’s at Bayley’s.!!

Andrew Wallace
Seller review
Team Wallace #1!!
12 months ago
Team Wallace #1!!

I was completely overwhelmed by selling my house and moving countries. The Wallace‘s were unbelievable. I could not recommend them more highly to anyone. The communication was unbelievable, and they completely took the stress out of everything for me. I knew exactly where I was at every stage and strangely enough, they made the whole process kind of pleasurable!! I knew that I could call anyone of the team at any time and get whatever I needed from them. The feedback from every single person that went through the house was acknowledged and presented to me. In the end, my result was as fantastic as my whole marketing campaign. I am one very happy customer and would not go with anyone other than the Wallace’s at Bayleys!!

Gary Wallace
Seller review
Professional, Strategic, and Truly Supportive
about 1 year ago
Professional, Strategic, and Truly Supportive

Selling our family home after 25 years was always going to be an emotional and challenging journey—but thanks to Andrew Wallace and the entire Wallace Team, it became a smooth, supported, and ultimately successful experience. From our first meeting, their professionalism, deep experience, and extensive market knowledge stood out. Andrew’s strategic advice was always clear and considered, helping us make confident decisions at every stage. What truly set the Wallace Team apart, was their people skills and unwavering support. They were with us every step of the way—patient, responsive, and genuinely invested in achieving the best outcome for our family. Their enthusiasm never wavered, and their influence in the local market clearly made a difference. We are deeply grateful for everything Andrew and the Wallce team did to guide us through this major transition. We simply could not have done it without them.

Andrew Wallace
Seller review
Sold Off Market
about 1 year ago
Sold Off Market

I have not seen the level of communication Vicki employed to bring our sale to a conclusion and both of us were more than impressed. She was personal, polite but very focused – everything we hoped for and nothing we feared in a successful agent.

Gary WallaceVicki Wallace
Buyer review
Deserves more than 5 stars
about 1 year ago
Deserves more than 5 stars

From a buyer's perspective, dealing with Andrew was a dream. Throughout the process, he has been extremely hardworking, responsive, transparent, and professional. I found his communication to be always helpful and honest and appreciated his work ethic to secure a good result for all involved. If I could give him more than 5 stars, I would. Thank you, Andrew

Andrew Wallace
Seller review
Selling home with Andrew Wallace
about 1 year ago
Selling home with Andrew Wallace

We recently sold our house with Andrew Wallace and couldn’t be happier with the experience. From the beginning, he demonstrated an outstanding knowledge of the market, providing honest advice on pricing, presentation, and timing that helped us achieve a great result. Andrew kept us updated every step of the way with clear and timely communication, making the process as smooth and stress-free as possible. His professionalism was evident in every interaction — always approachable, respectful, and genuinely invested in getting the best outcome for us. We highly recommend Andrew to anyone looking to sell their property.

Andrew Wallace
Seller review
Seamless sale
about 1 year ago
Seamless sale

Sam achieved a great result on our property sale in Meadowbank. He professionally managed all end to end details throughout the preparations, auction and settlement process whilst we were overseas. We highly recommend chosing Sam as your agent.

Sam Wallace
Seller review
Great service in a challenging market
over 1 year ago
Great service in a challenging market

Sam was the epitome of professionalism, communicating well at all times, working to make the process as seamless as possible for us as vendors and recognizing our objectives in the price and working hard to achieve this. He went the extra mile working between us and the buyer even after the sale had executed. We would happily recommend him.

Sam Wallace
Seller review
It Was A Pleasure
over 1 year ago
It Was A Pleasure

Bruce and I had the pleasure of being represented by Gary and Andrew Wallace when we sold our home which we’d been in for 40 years. Andrew was our main contact. He was thoughtful and clear about the sales process, helpful in coordinating visits and very supportive at the time of sale. We have no hesitation in saying that Andrew and Gary gave us the best of service.

Andrew Wallace
Seller review
Best ever!
over 1 year ago
Best ever!

I first came across Sam and the Wallace Family as agents when I purchased a home and was blown away by their professionalism - and I wasn’t their client! I have subsequently used them twice as a vendor and I could not be happier. I would not hesitate to recommend Sam and the Wallaces.

Sam Wallace
Seller review
Exceptional Result - Huge Thanks to Sam and Andrew!
over 1 year ago
Exceptional Result - Huge Thanks to Sam and Andrew!

We engaged Sam and Andrew Wallace to sell our home in Herne Bay, in September 2024, after seeing first hand their capabilities in selling two homes for our wider family. Their deep understanding of the real estate sector and professional, yet refreshing approach was immediately evident when they first visited our home. A clear and concise sales strategy (auction) was recommended and agreed to meet our expectations. Sam and Andrew immediately set the wheels in motion, and we felt in completely safe hands all while knowing the potentially ‘choppy’ sales market we were entering. Sam and Andrew executed everything they said they would do throughout, and kept us well informed of interest and feedback. The advice given to us was absolutely spot on when required, and their effective dealings with interested parties resulted in us having several active bidders in the auction room, delivering an unconditional sale above our expectations. We would suggest any Vendors considering selling their property meet with Sam and Andrew, and would absolutely provide our endorsement to engage them.

Andrew Wallace
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