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Our reviews

  5  
45 reviewsacross 12 different locations, showing 12.
Our qualities as told by our client reviews: supportive, clear communication, local expert.
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Buyer review
Excellent marketing, great communication, positive outcome
6 days ago
Excellent marketing, great communication, positive outcome

We have purchased multiple homes being represented by the Wallaces and each time had an exceptional experience, including this purchase in Parnell. The Wallace's are brilliant communicators, they know the best marketing methods, and negotiate hard on behalf of their vendors. They are also delightful to work with. Highly recommended by the Martelli Buyers Agents team.

Andrew WallaceGary WallaceVicki Wallace
Seller review
An inflated prediction of the Market Price probably gave us unrealistic expectations/
10 days ago
An inflated prediction of the Market Price probably gave us unrealistic expectations/

We had the property on the market for 6 months without any real interest. The newspaper advertising probably had negligible impact, the Open Homes produced no genuine buyers, the market in Auckland in our price bracket is clearly difficult. This was after we were led to believe the house was special & would appeal. We were fortunate an offshore buyer saw the advertisement on line & through a Buyer's Agent bought the house. The price was about 25% below expectation & 10% below RV, That is the Market! The Wallaces are all lovely people & lovely to deal with, its just "Hard swimming up the Rhine"!

Gary WallaceAndrew WallaceVicki Wallace
Seller review
Sam and Andrew made a stressful/exciting time easy.  I was kept 100% informed at all times.
about 1 month ago
Sam and Andrew made a stressful/exciting time easy. I was kept 100% informed at all times.

I worked with both Sam and Andrew during the process of buying a new place and selling my own. I predominantly worked with Sam but was great to know Andrew was also available if required. Sam was incredibly knowledgeable, professional and real. I never thought I was being sold anything. Was never put under any pressure to make decisions and he did a great job at managing my expectations and preparing me for all potential outcomes. I also can't speak highly enough about the communication. There is nothing worse than having to chase someone for information and this was never the case with Sam. I left the process knowing I got the best deal I could in the market we are in and you can't ask for more than that. I can't rate Sam and Andrew highly enough - thank you!

Sam WallaceAndrew Wallace
Seller review
Professional approach, clear communication and a good result
4 months ago
Professional approach, clear communication and a good result

We had sold half a dozen properties in Australia previously but not through tender, which is what was recommended. The Wallaces had suggested this method as there was some time pressure and also having 2 little kids it was a challenge to have too many open homes. We agreed with their approach and got the result we were after. Throughout the process there was regular communication which we felt was genuine and honest which is critical when going through a property sale. They are clearly an experienced team. The final offer of the buyer was significantly above their first which indicates a strong negotiating process from the Wallaces. Overall it was probably not the best time to sell but we were very happy with result and felt the Wallaces could not have done a better job.

Gary WallaceSam WallaceAndrew WallaceVicki Wallace
Seller review
very professional and excellent to work with
6 months ago
very professional and excellent to work with

great advice on marketing and knowledge of the market . realistic and pragmatic advice all stages of the process very well handled prompt and very well organised. the outcome was within our expectations, the importance of having their expertise and just excellent to have as our agents

Andrew WallaceSam Wallace
Seller review
The ultimate professionals
6 months ago
The ultimate professionals

Vicki, Gary and the team are great at what they do. Their experience is evident and they know the Remuera market so well. They sold our house with enthusiasm, attention to detail, discretion and hard work. In a tricky market and with significant challenges, they were so kind and professional.

Vicki WallaceGary WallaceAndrew WallaceSam Wallace
Seller review
Consistent, patient and professional
7 months ago
Consistent, patient and professional

Vicki and Garry ran a very good auction campaign for us, during which we didn’t sell — partly due to some restrictions we as vendors had placed on the process. However, in the following period they patiently kept us in mind, even while we had tenants in the property, and ultimately introduced the buyer who purchased our home. The sale has now gone unconditional. We would highly recommend Garry and Vicki.

Vicki WallaceGary Wallace
Seller review
Professionalism with a smile
8 months ago
Professionalism with a smile

Team Wallace marketed and sold our house with great professionalism, superb communication and a very much needed sense of humour. When it came to negotiation to complete the sale they were diligent and tactful, extraordinarily patient, always honest and experts at taking into account all factors on both sides to broker a satisfactory outcome for all concerned. We were supported, heard and respected every step of the way. Selling our special house was never going to be straightforward in the current market but, with your help, we got it done. Sincere thanks. David and Karen

Vicki WallaceGary Wallace
Seller review
Excellent result and a seamless process
8 months ago
Excellent result and a seamless process

Andrew and Sam were great to work with throughout the sale of our Property. They were easy to deal with, kept us well updated, and made the whole process feel straightforward and stress-free. They know the market well, gave solid advice, and handled everything professionally from start to finish. We also felt they worked hard to get the best result for us and were strong in the negotiation process when it mattered. Really appreciated their communication, honesty, and the effort they put in. We’d happily recommend Andrew and Sam to anyone looking to sell.

Andrew WallaceSam Wallace
Buyer review
Understood the brief, delivered in 3 days
8 months ago
Understood the brief, delivered in 3 days

Martelli Buyers Agents has worked closely with the Wallaces for the past three years and had an excellent experience. On this Remuera transaction, Sam understood our clients' requirements immediately and matched the perfect off market home to her needs. He went out of his way to arrange viewings, answer all of our questions on the home, support us with thorough due diligence, and represented his vendor very well in negotiations while we looked after the buyer. The result was a property sourced, and deal agreed, in three days, and a fantastic outcome for both buyer and vendor.

Sam WallaceVicki Wallace
Seller review
Highly attuned to vendors needs, nothing is a problem approach. Great people deliver great results
8 months ago
Highly attuned to vendors needs, nothing is a problem approach. Great people deliver great results

From the very start of our sales process, Gary, Vicki, Andrew and their whole team made us feel comfortable about the sales process. They were caring and honest and ensured every detail was covered. Nothing was ever a problem. Issues arise in every process but the Wallaces listened and provided expert advice and ensured they were dealt with in a smooth efficient manner that took away the stress in what can be a very stressful process. And their expert shepherding of potential buyers was outstanding - honest and trustworthy and delivered a great result, for both ourselves and the buyers, in what is still a tricky market. We could not recommend the Wallaces more highly.

Gary WallaceAndrew WallaceVicki WallaceSam Wallace
Seller review
Fantastic selling and buying experience
10 months ago
Fantastic selling and buying experience

The Wallaces were a pleasure to work with, very professional, very attentive and went the extra mile. Would definitely recommend.

Andrew WallaceVicki WallaceGary WallaceSam Wallace
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