Vicki, Gary and the team are great at what they do. Their experience is evident and they know the Remuera market so well. They sold our house with enthusiasm, attention to detail, discretion and hard work. In a tricky market and with significant challenges, they were so kind and professional.
Vicki and Garry ran a very good auction campaign for us, during which we didn’t sell — partly due to some restrictions we as vendors had placed on the process. However, in the following period they patiently kept us in mind, even while we had tenants in the property, and ultimately introduced the buyer who purchased our home. The sale has now gone unconditional. We would highly recommend Garry and Vicki.
Team Wallace marketed and sold our house with great professionalism, superb communication and a very much needed sense of humour. When it came to negotiation to complete the sale they were diligent and tactful, extraordinarily patient, always honest and experts at taking into account all factors on both sides to broker a satisfactory outcome for all concerned. We were supported, heard and respected every step of the way. Selling our special house was never going to be straightforward in the current market but, with your help, we got it done. Sincere thanks. David and Karen
Andrew and Sam were great to work with throughout the sale of our Property. They were easy to deal with, kept us well updated, and made the whole process feel straightforward and stress-free. They know the market well, gave solid advice, and handled everything professionally from start to finish. We also felt they worked hard to get the best result for us and were strong in the negotiation process when it mattered. Really appreciated their communication, honesty, and the effort they put in. We’d happily recommend Andrew and Sam to anyone looking to sell.
Martelli Buyers Agents has worked closely with the Wallaces for the past three years and had an excellent experience. On this Remuera transaction, Sam understood our clients' requirements immediately and matched the perfect off market home to her needs. He went out of his way to arrange viewings, answer all of our questions on the home, support us with thorough due diligence, and represented his vendor very well in negotiations while we looked after the buyer. The result was a property sourced, and deal agreed, in three days, and a fantastic outcome for both buyer and vendor.
From the very start of our sales process, Gary, Vicki, Andrew and their whole team made us feel comfortable about the sales process. They were caring and honest and ensured every detail was covered. Nothing was ever a problem. Issues arise in every process but the Wallaces listened and provided expert advice and ensured they were dealt with in a smooth efficient manner that took away the stress in what can be a very stressful process. And their expert shepherding of potential buyers was outstanding - honest and trustworthy and delivered a great result, for both ourselves and the buyers, in what is still a tricky market. We could not recommend the Wallaces more highly.
The Wallaces were a pleasure to work with, very professional, very attentive and went the extra mile. Would definitely recommend.
Buying a house is an exciting albeit stressful experience. Andrew and Sam were excellent. Great communication, well organised, prompt and patient. They also have many off market listings which in our case worked out very well. I'd have no hesitation in recommending them whether you are a buyer or a seller.
We dealt with Andrew on a listing of his which was unsuccessful for us at auction. We found Andrew upfront, honest and very helpful so contacted him when we saw a listing with another agent. Andrew did his homework and met us outside of open home times which suited us. His advice and knowledge of the area was priceless and he guided us with our decision making. With his help we secured a property for our girls and have absolutely no regrets. We fully trust Andrew and would have no hesitation in recommending him to any vendor/purchaser. If/when we buy or sell in Auckland in his area, we will definitely contact Andrew.
Thank you for helping us sell our home at short notice. We were really pleased with the great comms, positive attitude and great outcome we achieved. It has been a pleasure working with you as a buyer and a seller and we appreciated the smooth journey and exceptional professionalism you and your family have shown. Thanks for the laughs and a great experience, you have made a stressful situation easy and smooth.
We had an excellent experience working with the Wallace Family team at Bayleys. They were professional, diligent, and well supported by a strong team of four, which made the entire process seamless. Their commitment to maximising the outcome was clear from start to finish, and we are very pleased with the result achieved. We are also grateful for the genuine relationships formed along the way.
Selling a property is always stressful, but our agents made the entire process feel seamless. Their communication was superb — timely phone calls, clear messaging, and a dedicated WhatsApp group that kept everyone fully informed. They even helped us navigate a last-minute drainage issue; they had someone on-site immediately, the problem was resolved quickly, and it ultimately helped secure the sale. They worked exceptionally well as a team — honest, realistic about the market, and fully committed to getting the deal over the line. They were also prepared to facilitate a Bitcoin purchase had that option progressed, showing how adaptable and forward-thinking they are. Professional, trustworthy, and genuinely lovely to work with. Leaders in their field. We are extremely pleased with the result and would not hesitate to recommend them.
