The Rent House (The Rent House Ltd)

Meet the team

Get to know the 12 property managers at The Rent House (The Rent House Ltd).

Pat Premnath

Managing Director

About Pat

Pat is a passionate property aficionado and investor, having bought his first investment property in Auckland at the age of 21. An engineer by qualification, Pat jumped into the world of real estate at a very early age, and has completed several residential developments and property trades. Pat noticed a major gap in the market when he switched over property managers several times but still could never find a property manager who understood the mentality of investors and their needs. As a result, Pat established The Rent House in 2018 and there has been no looking back ever since. "Good property management can be the difference between a stressful, unprofitable, stagnant portfolio and a stress-free, high-growth profitable portfolio and The Rent House is here to provide you with the latter".

Melanie Hoten

General Manager

melanie@renthouse.nz

About Melanie

Melanie is a truly dedicated professional having been in the property management industry since 2003. With a wealth of experience behind her she leads the team at The Rent House, always striving to ensure we offer a premium service and to achieve above expectation, positive results. Melanie is driven by changing the property manager stereotype and the industry. She understands the importance of customer service, communication, attention to detail and the ability to think outside the box to achieve the best outcome. When you meet with Melanie you can be sure she will be thorough and detail orientated, discussing with your the best options to maximise return, retain quality long term tenants and have a positive experience as an investor. Whether you are a first time investor or have a large property portfolio, Melanie will be able to provide you with the very best options and service. She would welcome the opportunity to have a coffee and a chat about your requirements.

Sarath Prasad

Operations Manager

sarath@renthouse.nz

About Sarath

As Operations Manager, Sarath Prasad oversees the performance and growth of the property management team and their expanding rent rolls. With over 10 years of experience in the property management industry, along with a strong background in customer service, he leads his team to maximise owners’ returns while ensuring tenants’ needs are consistently met. Originally from India, Sarath relocated to New Zealand in 2010. He holds a Bachelor’s Degree in English Literature, a Graduate Diploma in Tourism and Hospitality Management, and a Diploma in Business Management. His career began in hospitality with SkyCity Entertainment Group, where he spent three years before joining a leading property management franchise in 2016, marking the beginning of his property management career. Sarath is recognised for his exceptional people-management abilities and dedication to maintaining efficient, process-driven operations. Detail-oriented and highly experienced, he focuses on enhancing customer experiences and delivering effective results. He is responsible for setting and executing divisional business objectives, continuously refining operational systems, and ensuring stakeholders remain well-informed about industry regulations. Sarath communicates key information clearly to landlords, tenants, and suppliers, and he is passionate about supporting education in residential rental property investment. He holds a New Zealand Certificate in Residential Property Management. In his free time, Sarath enjoys spending time with family and friends, cooking, and travelling whenever possible.

Robyn Andersen

Business Development Manager

robyn@renthouse.nz

About Robyn

Robyn is a true asset to The Rent House team having worked in the industry since 2001, with many years spent working to transform problematic and underperforming rent rolls in both New Zealand and Australia. This gives her the insight and knowledge to ensure the very best service to her Landlords. Speaking on The Rent House, Robyn says “The structure, company culture and depth of Industry experience drew me to join The Rent House. When you work with professionals, outstanding property management results are the norm.” Being a true property management professional herself, Robyn thrives on making a positive difference in people’s lives and you will find in dealing with her that she is a great communicator who will always take the time to ensure you are fully informed and involved every step of the way. Having been a Landlord herself, Robyn knows that successful investment outcomes are dependent upon selecting the best Property Manager to represent an owner’s interests. Any client who is seeking peace of mind knowing their investment is in experienced hands, will be well served to select Robyn to manage their investment property.

Renee Bertelsen

Business Development Manager

renee@renthouse.nz

About Renee

Renee is the first point of contact for property owners considering The Rent House. She takes the time to understand what each owner needs, sets realistic expectations and follows through on what she says she will do. With around 15 years in operations, scheduling and team leadership, Renee ran her own Auckland cleaning and property maintenance business for five years, then built the cleaning division at The Maintenance House from the ground up. She was also Operations Manager for short-stay at The Rent House, where she developed its operational systems and worked closely with owners through onboarding and ongoing management. Whether you’re an investor with a growing portfolio or an owner renting out your first property, Renee will explain how we manage your property, what to expect and how we protect your investment, and guide you through a smooth onboarding. Her hands-on understanding of maintenance means she knows what a well-looked-after rental takes, and the importance of dealing with issues properly.

Lauren Baxby

Senior Property Manager

lauren@renthouse.nz

About Lauren

Lauren is a Senior Property Manager at The Rent House and manages a portfolio of residential properties and apartments in the East and South Auckland areas. Lauren is passionate about Property Management with over 22 years experience in the industry and having been an investment property owner herself, she has the insight into knowing exactly what her clients require. It is Lauren's goal to ensure clients receive a premium service which she offers through our "Service Guarantee" and also to be committed to achieving the best results in managing one of the biggest assets her clients own. Over the past 22 years she has worked in all areas of real estate, starting out as an administrator and then moving into sales. Her heart was in property management and early on she decided to join the property management team and has worked her way up to the position she is in today. Lauren strongly believes that residential property management is not just about looking after tenants or collecting rent but is about having your property, whether it a family home or part of an investment portfolio, managed by a qualified, professional property manager in order to obtain the best return possible.

About us

We are a New Zealand-owned and operated company dedicated exclusively to residential property management and tenancy services throughout the Upper North Island, spanning from Wellsford to Taupo. Our comprehensive suite of services encompasses all aspects of property management, from procurement and leasing to tenancy management, rent collection, maintenance, inspections, compliance, and legislative requirements. We pride ourselves on our proactive and innovative culture, ensuring that every facet of our management service is approached with forward-thinking strategies. As a client-centric organisation, we prioritise the maximisation of investment yield, consistently striving to optimise returns for our clients. With a commitment to excellence and a focus on meeting the unique needs of each client, we are dedicated to delivering superior property management solutions tailored to the Upper North Island market.

8 days ago

Great team!

The team at The Rent house have been fantastic and easy to deal with. Made the whole process a breeze and were very responsive.

The Rent House (The Rent House Ltd)

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The Rent House (The Rent House Ltd) has 25 properties for rent and rented 37 properties in the last 12 months, showing 4, sorted by most recent activity

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