Warren was excellent to deal with, at least once a week Warren would inform me of what is happening with regards to the real-estate market and in particular to the properties I was wishing to sell, he went that extra mile even to the point of organizing my painter for touch-ups to the property. I have found Warren is very professional in his dealings , I find he does not try and buy a listing with unrealistic prices and is very patient with any prospective purchaser .

The property I purchased was outside the box to say the least. Thankfully Tracey is an agent that is way outside the box from the normal. Tracey is an outstanding agent that I would not hesitate to use again- for me a good agent is about getting a result for her vendor & for the purchaser, they both need to reach a good outcome. Her communication was direct & to the point & at the same time willing to have a we joke along the way. I can’t thank you enough for your outstanding work & commitment to get the job done Tracey

Ease, personal, smooth communication and so accommodating of what my needs were are a few amongst other positive descriptors that stand out. Grateful for Tracey's consistent above and beyond willingness to support me through what could have been a not so enjoyable process. Thanks Tracey.

According to Karl Polanyi Western society went through a great transformation in the middle of the 19th century when its economy was disembedded or divorced from the social. This divorce encouraged people (and companies) to become greedy; exploiting the environment and neighbours for profit. Polanyi, writing in the 1940s, foresaw that this would lead to the majority being dislocated through vice, crime and starvation; and our environment turned into a wilderness. Part of the solution to our ecological woes is to return our economy to the social. Economic transactions must take a similar form (or ethic) to transactions done with your family. When I looked around Hamilton for an agent to sell my house I found that Tracey and Warren came closest to embracing this ethic. Although they have not written a Corporate Social Responsibility (CSR) policy yet, and I hope they do so in the near future, there were features I saw in my dealings with them that I look for in a CSR policy. For example, I am retired and wanting to move to Lower Hutt to be nearer family, and need a certain amount to buy a property there. I have no substantial savings. Warren and Tracey were quick to recognise my situation and negotiated a reduced fee; and I in turn was able to accept a reduction in market value (compared to the Govt Valuation) in order to facilitate a speedy sale. From that reduced fee they were still able to buy me some choice wines as a farewell gift. I look forward to seeing CSRs that return excess profits to customers.

Overall it was a very positive experience with Tracey. She was easy to talk to and she was always positive and motivated. Tracey was always available and no question was ever any trouble. I would definitely recommend her and use her in the future.

Tracey is always willing to help in anyway she can, answer any questions we had and was always through with her communication. She is very understanding and helpful and made the process even from Australia a breeze. So thank you Tracey, can’t recommend you enough (:

We cannot rate Tracey and the team highly enough. Their up to date knowledge of local and national trends was instrumental in achieving the best possible outcome in a tricky market. Tracey's motivated approach and proactive marketing meant we were able to find the right buyer. Buying and selling a house can be stressful and Tracey was warm and approachable, and generous with her time and advice. Communication from Warren, Tracey and Brooke was slick.

It is very emotive experience to put our mothers 15-year sojourn on the market and we needed to trust greatly whoever was going to help us thru this journey. Adding to the challenge was very difficult market conditions! We already knew Tracy professionally and were aware of her longstanding good reputation as an agent However, we are hugely thankful for her perseverance, reassurance and comfort along this drawn-out process! Her positivity and understanding of the uniquity of Mums property and the assistance in helping to stage the house for sale was invaluable. It would be fair to say we consider her a friend!

Tracey was very helpful and very relatable. Easy to work with answered all our questions. Made the process very smooth and enjoyable

Whilst we delayed selling the property, Tracey kept us informed of issues in the Hamilton area that could affect the target market. The large section was prime for development, but with the weather events, Tracey kept us up-to-date with council conditions affecting potential developers. Once appointed to sell the property, Tracey kept us informed, particularly appreciated as we live out of Hamilton. Tracey and the Eve's Team made it clear to us, both pre and on the day of the auction the process they will follow leading to a final Sale Price that exceeded what we expected given the market conditions at the time. Overall, Tracey helped make this a stress free process, that we greatly appreciate.

I felt seen and valued with Tracey. She was very empathetic to our extenuating circumstances, providing support throughout the entire campaign and after. She communicated very well with us too. Always a quick reply and with information that was helpful. Always on hand and available if needed. She also gave me a reality check every now and then, which I appreciated. She worked very hard to get us a sale in a timely manner, and through this whole process I was very impressed with her and her entire team.

Tracey is very friendly, a good listener, and easy to communicate with. She has up-to-date knowledge of the real estate market and has given us strong guidance for my first home purchase.