Sue found us our new home off-market. She invested a lot of time into our buying journey, from organising private viewings to always being available to answer our calls and questions. She never rushed us or made us feel like we were taking up her time. Her communication was consistently timely, and we always felt we were kept in the loop and well-informed throughout the process. We can't wait to move into our new home!
Great tracking of multiple interested parties and knowledge of where those people were at on auction day. They made the process easy to deal with and achieved a great result for us at auction.
Second time have worked with Sue and she was amazing, so positive and worked so hard. Would highly recommend.
They gave us thorough market information and working knowledge of the Matua area in which we were wanting to sell. Very respectful of our home and personal circumstances and tailored their service to help us achieve a great sales outcome. They are very good communicators and always available when we required information. Regular updates were given in a timely manner. We found the experience of selling our older home with them relatively straightforward and a positive one. Would highly recommend to anyone wanting to sell in Tauranga’s western suburbs.
Great communication from the team, always on hand to help, kept us up to date with what was going on and helped us when we were unsure.
I recently purchased a property with Sue and found her to be very knowledgeable and great to work with. She returned my calls and answered my questions promptly, and was a great help with recent sales data when I needed it at the auction and was in negotiation. A great sales team that I highly recommend. Sarah Parry
hjgfjyfjhgjyhgjyhgfjyhgyjhgjyhgfjyhgjyhgfyjhgfjyhgfyjhgfyjhgfyjhgfyjhgfyjhfyjhgfyjhfyjhgfjyhfgvukhjfgukjygfytgfyuhfiufghiukhgfjufghjyjhgfyjhfgyjhfyhfiuykhfuyhf
It felt like a two-way experience. They listened to our expectations and supported us all the way through. If they felt, we could do better they made tactful suggestions to help us achieve the desired outcome. We were kept up to date about prospective buyers and were given statistical details relating to current and past sales data or trends. They were encouraging and realistic in helping us achieve our goal. Considering the current market conditions, we were very pleased with the end result.
While I talked with two agencies, Sue didn’t baffle me with conditions or appeared official. From the outset Sue came across friendly, easy to ask questions of and certainly gave her all to sell my property which she did in a short period of time. She made the whole process stressless for me.
We purchased our home through auction and had a good experience with both Sue and Jack. Communication was clear and professional and the auction process was a great experience for us. We were given the chance to meet up with another agent before hand for advice and to ask any questions we had about the auction. All relevant information and documentation was provided when it became available. Sue had been especially helpful, showing us other potential houses prior to our successful purchase. Overall, the sale went smoothly and we were happy with how everything was handled by the team.
We are grateful for and appreciate all that Sue Hooper and Jack Soloman have done for us. They are an exceptional team. What makes them stand out is their in depth knowledge of the Matua and Otumoetai area and their guidance to us through the whole process. Before we listed Sue had helpful tips and suggestions to make our house more appealing to purchasers. All through the process they updated us with feed back and potential purchasers, and numbers through the open homes. They were also very supportive and helpful on the auction day. They achieved an excellent result for us and we would recommend them to anyone wishing to sell their house. They went the extra mile to ensure that we could list the property for auction in a very tight time frame and achieved a quick sale for us (approximately 23 days from listing) - which is amazing.
Sue Hooper has a great track record working for vendors, so she was the obvious choice for us. Sue and Jack Soloman make a fantastic team. They are knowledgeable, organised and were genuinely supportive the whole way through. Thanks so much for everything. The result was a smooth, stress-free sale and a fantastic outcome. We couldn’t be happier.
