Sue and Jack made the whole process easy, were always happy to answer any questions, and were very accommodating in organising viewings. They were a pleasure to deal with, and communication was excellent throughout.
Communication was excellent, their professionalism and expertise was first class and they achieved the result (sale) in a very hard sellers market. We cant recommend them highly enough.
We were very happy with the service and professionalism provided by both Sue and Jack.
We honestly cannot thank Sue and Jack enough for helping us buy our first home. Going into this, we were pretty overwhelmed by the whole process, but they completely took the stress out of it for us. Their knowledge of the market here in Tauranga is amazing. Because we were new to all of this, we had a million questions, but they never made us feel like a nuisance. They explained everything clearly and made sure we actually understood what was happening at every step. Their communication was brilliant throughout. They were always available whenever we needed to chat, answer a quick text, or sort out a viewing, even outside normal hours. Sue and Jack are just lovely, down-to-earth people who are fantastic at their jobs. Thanks to them, we have bagged our first home, and the whole experience was brilliant.
We were very happy with Sue Hooper and Jack Solomon. Their communication with us was exceptional after every open home. They were always very responsive and friendly to deal with. We would highly recommend them both to list and sell a property.
My first interaction was with Jack who arranged a viewing after a long day at work. I appreciated him making time to accommodate the viewings. I then met Sue on the second viewing and she was my contact for the sales and negotiating process. As I was a first home buyer I had never been through the process before and felt anxious. Both Sue and Jack made the process seamless, easy and were overly accommodating. Sue’s knowledge of the area and neighbourhood was comforting knowing she knew the people in surrounding addresses. Both Sue and Jack were amazing to deal with throughout the process and I can not thank them enough.
Sue and Jack were excellent to deal with. Our decision to list with them was multi-factorial. We had met Sue at some open homes in the previous year and found her to be genuine and personable. We wanted agents who had a proven track record, with extensive experience in the areas we wanted to move to. We found that both Sue and Jack were measured in their advice, which helped us to set realistic expectations from the start. They are a busy team but we have found Sue and Jack easy to contact. We would happily work with Sue and Jack again in the future.
We couldn’t have asked for a better experience buying our first home with Sue and Jack. As a young couple, we had a lot of questions and were a bit nervous about the process, but they guided us every step of the way with patience, clarity, and genuine care. They were always approachable, communicated clearly, and made sure we felt confident in every decision. Their knowledge and support made the whole experience smooth and exciting rather than overwhelming. We are so grateful for their help and would highly recommend Sue and Jack to anyone, especially first-time buyers looking for trusted, supportive, and professional real estate agents. Thank you again for making our first home journey such a positive one!
Significant experience in their industry, energy and all about successful outcomes for their vendors. We were kept informed during the entire sale process and presented with three offers to consider, all in a very period short time. Sue and Jack are without doubt at the top of their game, we could not be happier being in their corner. The entire process was stress free for us.
Knowledgeable of our area and easy communication, all leading to a successful, and smooth process.
Team Sue and Jack were just unbelievable and always there to help and to get things done stress free. Team Sue and Jack are one off the best real estate teams I have ever dealt with, highly recommend.
