As someone who was initially lacking information about my new area and home, they exceeded my expectations with their prompt response and kindness in answering all my questions. I mainly communicated with Sarah. I am very grateful. Especially, since my second foreign language, English, is not good enough, she treats me with patience and understanding, which I think is very helpful.
Mike was incredibly good at working with us and the vendor to create outcomes which were mutually beneficial. For months between auction and settlement Mike helped us diligently and professionally and we’re very grateful for his help.
Mike and James are both friendly and professional. They are very efficient and both worked hard to make sure everything was as easy for us as possible. We would highly recommend them to anyone looking to sell in Mt Eden. They kept us well informed every step of the way and were a pleasure to work with.
Mike and his team were fantastic to deal with — genuine, open and excellent communicators throughout the entire process. From the outset, they came across as honest and trustworthy, which made it easy to build confidence in their advice. They went the extra mile to achieve a good result for us in what was a very challenging market. We really appreciated their straightforward and transparent approach — a refreshing change from many other agents. Highly recommended.
I appreciated Mike & Sarah's obvious experience during the sales process of my bungalow in a reasonably testing environment. Viewings were lower than was ideal, but they were calm and continued to offer alternatives. Communication & punctuality were excellent.
Selling my house was really emotional and stressful, but Mike, Sarah and James were there for me every step of the way. They were super transparent, incredibly knowledgeable, and explained everything in a way that made it easy to understand. I always felt like I was in good hands. On top of that, they truly cared—offering real emotional support and going above and beyond to make the whole process as smooth as possible. I couldn’t have asked for a better agent
I was really impressed with their market knowledge, communication, and professionalism. They had a deep understanding of the local market, providing clear insights and valuable advice that helped me make confident decisions. Their communication was excellent throughout the process—always prompt, transparent, and easy to understand, which kept me well informed at every step. Most importantly, they conducted themselves with a high level of professionalism, showing genuine care, patience, and attention to detail. Overall, it was a smooth and positive experience, and I would highly recommend them.
Mike Robson acted for us on the sale of our double bay villa in Mt Eden in what was a pretty depressed market. So Mike and his team had to stick it out, taking the house to Auction first then relisting the property with a price then switching to a short term tender process. This last tactic worked and yielded a few serious offers and a successful sale. Thanks to the flat market Mike and his team had to do a lot of work to secure a successful sale at a respectable price for us. Mike kept us well informed and educated along the way and even ended up doing a fair bit of yard work leading up to open days and viewings as we had already vacated the property. So he definitely went above and beyond
Team Robson have been amazing from the first interaction. We found both Mike & Sarah to be friendly and professional and would happily recommend them to others. The appraisal was accurate, advice given helpful, reporting kept us well informed during the campaign and the auction successful.
We couldn’t be happier with the experience of selling our home. Shaun went above and beyond at every open home, was always available day or night to answer our questions, and kept us updated with clear and regular communication. He gave us complete confidence throughout the process, and worked tirelessly to get us a fantastic result. Thanks to Shaun, we had 6 offers and sold in just 21 days. We’d highly recommend him to anyone looking to sell.
Having looked at many properties and dealt with many land agents I can say that Mike was the most thorough of all. I liked the detail that was provided regarding 24 Queensway. His communication was excellent
Mike was very supportive when we were initially concerned about market conditions during our campaign. He helped us shift our sales strategy as a result, which enabled a great outcome and ultimately allowed us to step up into our new house.
