Mike and his team have a deep knowledge of the local real estate market, they acted professionally at all times and took the role of "trusted advisor" throughout the marketing and sales processes. Always available and responsive they kept us informed of the market interest and certainly di not sugar coat the feedback.
We met Mike as a buyer a few years ago, & was impressed with his expertise in the local area, alongside his easy communication style and responsiveness. As a seller we continued to find Mike great to work with, as well as Shaun, who also kept us updated with the latest sales and buyer feedback. We would highly recommend working with both of them - they were professional, very respectful of our opinions, providing expert advice without any pressure.
Mike and James were both straightforward and easy to deal with, providing us with the information we needed at the right time. Mike went above and beyond to address the issues with our windows, even reaching out to the original builder to get them resolved. We really appreciated his clear and direct communication style. James has strong relationships with buyers and consistently provided helpful updates on how things were progressing, along with clear insights into current market conditions. Together, they made the whole process smooth, transparent, and well-informed.
We are so happy we engaged Shaun Vaughan and Sarah Robson to sell our house. We chose them because we were impressed by their enthusiasm for the house and the value it represents and because we liked them. We couldn’t have made a better choice – they made a point of researching and really engaging with the eco features of our house; they were flexible on the marketing options and their vendor survey for buyers was a simple but effective point of difference. They kept us well informed about the outcome of open homes and were always responsive and patient with questions. They never pressured us to make decisions, even when those decisions (like a pre-auction offer) were in their best interests. All in all, we felt totally supported and as if we were their priority. Their appraisal was generous, and we kept our expectations tempered, but it’s testament to their hard work, professionalism, and commitment that the house not only sold in a little over two weeks but got near the top end of their appraisal. We wouldn’t hesitate to recommend them!
Mike was straightforward and easy to deal with, providing us with the information we needed at the right time. He went above and beyond to address the issues with our windows, even reaching out to the original builder to get them resolved. We also appreciated his clear and direct communication style.
The follow up to each open home was extremely professional and thorough. We knew exactly what the market sample was telling us and what the sales issues were. The pre-sale advice regarding property presentation and display was excellent.
Market knowledge, development of biggest potential market to achieve better results.
Kept us up to date with both the good and bad news. Realistic and professional all the way through. Responsive and helpful.
Mike, James, and Sarah and the Ray White team provided superb service. We knew Mike and his team would represent us professionally and with integrity to prospective buyers, and they didn't disappoint. Mike's experience was invaluable when we discovered an issue on the builder's reports during the campaign. He was able to provide reliable advice and we drew on his contacts to deal with the issue swiftly and effectively. The whole team were easy to deal with and communicated with us in a clear and timely way. Our home sold at auction after an impactful three-week campaign. We wouldn't have any hesitation working with Mike, James, and Sarah again.
Mike and the team have been excellent to deal with right the way through the sale process. Their knowledge of the local market made it a no-brainer to list with them and we have been delighted with the results. Key to the process has been top notch communication and m as king sure we were fully informed right the way through. Absolutely would recommend!
Mike, Sarah and the team, made the process of selling my home an easy experience. They were very professional, knowledgeable and able to deal with any issues along the way. Communication great, keeping me updated and always there to listen to any concerns. I can’t thank them enough for their fantastic support, dealing with such lovely people like Mike and Sarah makes all the difference. Highly recommend Team Robson In my view, they are the best
